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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships help Stripe unlock market opportunities and accelerate user growth across segments, from startups to enterprise companies. What you’ll do We are looking for an enthusiastic Partner Development Manager to join the AMER Alliances & Channels team. As a Partner Development Manager, you will cultivate and develop Stripe’s Platform partnerships across AMER. This role combines partner relationship management revenue generation. You’ll work daily with regional sales teams. This highly cross-functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement. As the successful candidate, you will have experience in sales or partner management in the high-tech or payments industry, preferably with experience working with Platform or independent software vendor (ISV) partnerships. The successful candidate will have a demonstrated ability to think strategically and apply diagnostic thinking about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the e-commerce ecosystem would be a bonus. Responsibilities Identify, qualify, and manage a portfolio of Platforms across AMER Work with cross-functional technical teams to ensure these partners integrate properly with Stripe for go-to-market efforts Optimize partner performance through partner plans and business reviews Identify opportunities to expand revenue and deploy joint sales approaches with top partners and regional sales teams Work with program, marketing, and sales teams to execute partner programs, events, sales engagement, and build playbooks and collateral that help partners sell effectively Report to key stakeholders on a regular cadence, using a diagnostic approach and clear communication Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8 or more years of experience in partnerships or sales within high-tech or financial services organizations Successful track record of directly managing Platform or ISV partnerships Proven ability to meet or exceed sales targets, negotiate high-value deals with C-level audiences, and influence outcomes Knowledge of payment or financial-services technology, industry trends, and the competitive landscape Bachelor’s degree and willingness to travel Preferred qualifications Experience working in the financial services or payments industry Strong written and verbal communication, organization, prioritization, and cross-functional collaboration skills in ambiguous environments Highly organized self-starter with strong multitasking skills, who can take ownership, influence others, and be efficient in ambiguous situations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Crimes, Compliance and Risk Oversight (FinCRO) organisation serves as Stripe's second line of defense, ensuring we operate as a responsible steward of the global financial ecosystem. You will join the Product and User Enablement (ProUse) team within FinCRO, acting as a trusted compliance advisor to our first line business teams (e.g., GTM, Risk, Ops) to help scale business and grow our user base globally. What you’ll do We are looking for an experienced compliance advisor who is fluent in both compliance regulations and commercial reality. You will not just be a specialized advisor, but a strategic partner responsible for scaling our business by embedding compliance intelligence directly into our technical infrastructure to support our users. You will be the bridge between Stripe’s compliance obligations and our users' ambitious goals, moving away from manual, person-dependent models toward a dynamic, agentic structure. You will provide expert guidance for our complex user challenges to actively shape them. You will partner closely with cross-functional stakeholders to design user solutions that both support users' growing journey with Stripe and satisfy compliance rigor. Stripe is both a technology company and a financial services company. You will need to be comfortable straddling those worlds every day, moving quickly in the face of ambiguity to help scale our business globally. Responsibilities: You will be a critical team member responsible for: Partner deeply with GTM and business teams for complex user deals to identify compliance roadblocks early and design the "path to yes" that aligns with our risk appetite. Lead compliance reviews and risk assessments for material user matters, providing clear, risk-based recommendations. Influence business roadmaps and design decisions, translating compliance requirements into clear, actionable product, control, and reporting expectations. Lead with a first-principles approach, bringing sound judgment to novel user-related questions and helping teams identify practical, sustainable paths forward. Deploy strategically as a subject matter expert to explain intricate compliance requirements to users and first line teams with authority, clarity, and empathy. Work with users and internal teams to architect solutions and flows that meet compliance obligations while minimizing friction. Work closely with Regional Compliance Officers, Money Laundering Reporting Officers, Legal, and other SMEs to support execution across complex, cross-functional user supportability designs. Help business teams build durable compliance capabilities by making established requirements, precedents, and standards easy to understand and apply independently, driving a “compliant by design” approach. Leverage AI and agentic tools to scale user enablement - including accelerating risk assessments, regulatory research, and requirements documentation - while applying rigorous judgment to novel, complex, or precedent-setting decisions and validating AI-generated outputs. Who you are Minimum Requirements 9+ years of experience building and managing compliance programs in regulated financial services, preferably in fintech, payments, or banking. Strong knowledge of regulatory compliance and financial crimes/AML practices, with an understanding of the risk landscape applicable to a company like Stripe. Proven ability to independently lead multiple complex projects and programs, from ambiguous early questions through implementation. Ability to interpret regulations and regulatory guidance, identify the underlying risks they are intended to address, and translate those requirements into comprehensive, proportionate compliance programs. Experience evaluating complex user requests for compliance risk and working with business stakeholders to implement creative solutions to enable users while meeting compliance requirements Strong written and verbal communication skills, including the ability to translate complex compliance concepts into clear, commercial language for different stakeholders across the business, as well as with users directly Excellent cross-functional collaboration skills, including navigating leadership and interpersonal working relationships Intellectual curiosity and comfort operating at the frontier, including exploring unfamiliar markets, product types, and regulatory frameworks. Sound, independent judgment in a fast-paced and ambiguous environment. Genuine interest in financial product innovation and an eagerness to drive the industry forward by building and scaling products responsibly. Demonstrated AI fluency, creativity, and judgment—actively identifies opportunities to solve compliance problems, improve product enablement, and turn repeatable work into scalable solutions. Uses AI to accelerate research, requirements mapping, and routine guidance while maintaining appropriate oversight of AI-generated outputs. Preferred qualifications Experience using AI or agentic tools in a compliance or regulatory context (e.g., for policy drafting, risk assessments, regulatory research, or workflow automation) Experience with stablecoin, crypto, or emerging payments compliance ACAMS, CRCM, ICA (Diploma or Advanced Certificate), or an equivalent certification
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Be a part of building a brand-new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbal You excel in critical thinking and problem solving You have prior experience in customer service or internal and external user-facing operations You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges You have a process-oriented mindset and the ability to get things done You enjoy working in an in-office environment with strong cross-team collaboration and support You prioritize well and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You're willing to periodically work a weekend day for which you'll receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Procurement team provides services to the businesses that are the backbone for Stripe. Stripe's newly revamped broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E. To facilitate supplier deals with Strategic Sourcing and the business, we created a new Supplier Deal Management (SDM) team in 2022. This instrumental function builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk, and increases the velocity at which Stripe can engage key suppliers. SDM's mission is to drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe. What you'll do We're looking for a Supplier Deal Management Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing supplier contracting requests according to the following steps: Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines Partner with the business on commercial negotiations where applicable Customer Service—Provide a DRI first, guided experience for all transactions Keep a close eye on productivity and communication with DRIs using our Zip procurement tool The individual will also conduct ad hoc tasks relating to contracts as applicable—such as lookups, research for stakeholders and other procurement teams, and systems reconciliation. Responsibilities • Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers and Business leaders) to prepare and drive contracts efficiently through the various stages of the third-party engagements process • Partner with internal teams such as Finance, Legal, Security, and Sourcing to improve the collaboration between contracting and other functions, reducing risk for Stripe and improving visibility into our processes • Utilize templates and fallback positions • Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft) • Be responsible for end-to-end contract lifecycle management • Ability to understand commercial and legal language commonly used within commercial contracts, demonstrable ease with contractual language, strong attention to detail • Partner with respective business contacts to solve user inquiries related to contracting and, if needed, troubleshoot as well • Analyze our processes and instigate changes to help scale our operations and improve user experience • Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements • Work closely with other Stripe teams to assist with internal and external ad hoc requests • Be a part of building a brand-new team and operational culture for Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field • Excellent communication and organizational skills, both written and verbal, with the ability to represent Stripe effectively by interfacing with and influencing experienced business leaders • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems, and make complex investigatory decisions • Ability to earn trust quickly and drive value for a critical function involving multiple stakeholders with the ability to stand behind opinions with sound reasoning • An operationally focused mindset, with a laser focus on efficiency and continuous improvement • Meticulous attention to detail coupled with a rigorous decision-making process • Strong knowledge of Google Workspace tools, MS Office products, and experience working with and analyzing contracts • Independently analyze and evaluate information from various data sources to determine a course of action • Demonstrated experience partnering with cross-functional stakeholders • Demonstrated history of taking on various types of challenging projects and producing results • Solution-oriented mindset with enthusiasm for establishing best practices • Self-disciplined, diligent, proactive, and detail-oriented Preferred qualifications • Knowledge of the fintech industry • The ability to be flexible and comfortable with changing requirements • A builder's mindset and a willingness to question assumptions and conventional wisdom • A passion for creating new systems and solving problems via infrastructure and automation
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Recruiting team builds Stripe’s culture by connecting exceptional talent with our highest-impact business needs. We bring Stripe’s operating principles to life through thoughtful, consistent hiring practices, a high-quality candidate experience, and data-informed partnership with the business. What you’ll do Stripe is looking for a consultative, creative recruiter to support critical Core Business functions. You will partner with senior leaders who shape Stripe’s financial strategy, external narrative, long-term growth, and company-wide decision-making. This is a high-impact portfolio with varied talent markets, senior stakeholders, and roles where the quality of each hire can influence how Stripe operates and grows. You will own full-cycle recruiting, advise leaders on hiring strategy and market conditions, and build trusted relationships with candidates and hiring teams. Responsibilities Partner with senior leaders to understand business priorities, define hiring plans, and develop recruiting strategies that support headcount goals. Own the full recruiting lifecycle, from intake and sourcing through offer acceptance and onboarding handoff. Advise hiring teams on talent-market conditions, candidate availability, competitive dynamics, and hiring approaches for specialized and senior roles. Develop and execute sourcing strategies that build broad, qualified candidate pipelines for current and future hiring needs. Build strong candidate relationships and deliver a thoughtful, timely candidate experience throughout the process. Use recruiting data to track progress, identify risks and opportunities, and provide clear updates to business leaders. Improve recruiting processes where needed, testing practical changes that help hiring teams move with clarity and consistency. Partner closely with cross-functional teams, including Finance, People Operations, Benefits, Onboarding, and Legal, to support a smooth offer and onboarding experience. Uphold structured, competency-based hiring practices and help hiring teams assess candidates against the requirements of each role. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle recruiting experience in a fast-paced, high-growth environment, including in-house recruiting experience. Experience partnering with senior leaders on hiring strategy, talent-market insights, and complex searches. Ability to build trust with senior stakeholders and influence decisions through sound judgment, data, and market knowledge. Experience developing sourcing strategies and engaging candidates for specialized or senior roles. Ability to use recruiting data to identify trends, communicate progress, and improve recruiting outcomes. Strong organizational skills and the ability to manage multiple searches and shifting priorities. A collaborative approach and comfort working across functions to solve problems and improve the hiring experience. Curiosity about emerging AI tools and a practical approach to testing and adopting new ways of working. Preferred qualifications Experience recruiting for business, corporate, finance, communications, strategy, legal, or other specialized professional functions. Experience supporting senior-level hiring or roles with complex stakeholder groups. Experience working across multiple geographies or advising on location strategy. Familiarity with recruiting systems and sourcing tools, including applicant tracking systems, candidate relationship management tools, and LinkedIn Recruiter.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Recruiting team builds Stripe’s culture by connecting exceptional talent with our highest-impact business needs. We bring Stripe’s operating principles to life through thoughtful, consistent hiring practices, a high-quality candidate experience, and data-informed partnership with the business. What you’ll do Stripe is looking for a strategic, consultative, independent and creative recruiter to support hiring for our our Risk, Partnerships and Operations functions in the APAC region. You will partner with senior global leaders who shape Stripe’s financial strategy, external narrative, long-term growth, and company-wide decision-making. This is a high-impact portfolio supporting varied talent markets, senior stakeholders, and roles where the quality of each hire can influence how Stripe operates and grows. You will own full-cycle recruiting, advise leaders on hiring strategy and market conditions, and build trusted relationships with candidates and hiring teams. Responsibilities Partner with senior leaders to understand business priorities, define hiring plans, and develop recruiting strategies that support headcount goals. Own the full recruiting lifecycle, from intake and sourcing through offer acceptance and onboarding handoff. Proactively advise and educate hiring teams on APAC talent-market conditions, candidate availability, competitive dynamics, and hiring approaches for specialized and senior roles. Develop and execute sourcing strategies that build broad, qualified candidate pipelines for current and future hiring needs. Build strong candidate relationships and deliver a thoughtful, timely candidate experience throughout the process. Use recruiting data to track progress, identify risks and opportunities, and provide clear updates to business leaders. Improve recruiting processes where needed, testing practical changes that help hiring teams move with clarity and consistency. Partner closely with cross-functional teams, including Comp, People Operations, Benefits, Onboarding, and Legal, to support a smooth offer and onboarding experience. Uphold structured, competency-based hiring practices and help hiring teams assess candidates against the requirements of each role. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of full-cycle recruiting experience in a fast-paced, high-growth environment, including in-house recruiting experience. Experience partnering with senior leaders on hiring strategy, talent-market insights, and complex searches. Ability to seamlessly context switch to support a breadth of roles across a wide variety of functions and hiring managers. Ability to build trust with senior stakeholders and influence decisions through sound judgment, data, and market knowledge. Experience developing AI first sourcing and talent mapping strategies and engaging candidates for specialized or senior roles. Ability to use recruiting data to identify trends, communicate progress, and improve recruiting outcomes. Strong organizational skills and the ability to manage multiple searches and shifting priorities. A collaborative approach and comfort working across functions to solve problems and improve the hiring experience. Curiosity about emerging AI tools and a practical approach to testing and adopting new ways of working. Preferred qualifications Experience recruiting for complex business functions or other specialized functions. Experience supporting senior-level hiring or roles with complex stakeholder groups. Experience working across multiple geographies or advising on location strategy. Familiarity with recruiting systems and sourcing tools, including applicant tracking systems, candidate relationship management tools, and LinkedIn Recruiter. Deep knowledge of the APAC region (preferably including experience working across Southeast Asia and/or India)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds our brand and influence across the world. We're looking for someone to join our small—but high-leverage—Corporate Communications team, which shapes and protects our reputation across the financial, policy, and global business communities. What you'll do We're looking for an experienced communicator to build and lead a proactive corporate storytelling program. You'll be the connective tissue across the business and policy audiences—building the campaigns, relationships, and moments that shape how the companies that rely on our products the most, and those who write the rules of the economy Stripe is helping to build, understand Stripe. You'll lead our most influential reputational programs globally—high-profile events, executive media and speaking opportunities, and proactive campaigns that demonstrate our economic impact. At the same time, you'll work closely with our policy team—advocating for improvements in financial policy and regulation, while also shaping our response to complex policy issues. Responsibilities Demonstrate our economic impact. Build proactive corporate campaigns around our role creating economic opportunity. Lead communications for high-profile events, executive interviews, and public appearances Own our reputational storytelling globally. Design and execute programs that build our profile—and trust—among the core business audience as well as policymakers and the Washington press corps Build the next chapter of our policy communications function. Partner closely with our policy team to develop a clear point of view on industry, regulatory, and policy-related topics, and amplify it through the right channels. Establish relationships with the right journalists and influencers in policy and tech, thought leaders in AI, crypto, and tech policy, rapid response capabilities, and a well-tuned approach for navigating the full range of political and regulatory moments that arise in D.C. Provide executive counsel. Serve as a trusted advisor to senior executives on communications strategy. Bring clear judgment to ambiguous situations, help Stripe navigate the moments it didn't anticipate, and help it seize the ones it did Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of professional experience in strategic communications, tech PR, policy communications, or an equivalent high-growth operator role (e.g., as a former founder) A superlative writer with a proven ability to create clear, compelling narratives around complex, high-stakes topics Excellent judgment in ambiguous, high-pressure situations, with the ability to operate with significant autonomy and make consequential decisions quickly Fluency in the tech media landscape—including an existing network of relationships with reporters, editors, and influencers in tech policy and business press Experience collaborating closely with policy, legal, and senior executive stakeholders Creative flair and an aversion to the hackneyed and obvious, and a high bar for what a communications program achieves An entrepreneurial streak—someone who is energized by the opportunity to build, not just manage Preferred qualifications Demonstrated ability to design and execute proactive communications campaigns—not just respond to incoming A track record of building something from scratch—whether a comms function, a narrative program, or a public-facing campaign—and iterating on it over time A feel for independent media—Substack, podcasts, YouTube, influencers on X—and how to use these channels to reach and shape conversations among policymakers and thought leaders
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Corporate Development M&A Integration team manages the lifecycle of acquisitions from close through steady state. We are a small but mighty team that operates as the hub connecting Stripe's functional groups (People, Finance, Legal, CorpTech, Sales, Marketing, GTM ops, and Product) with each acquired company. Our work is directly tied to some of Stripe's most strategically important bets, and we're actively managing a portfolio of acquisitions at different stages and integration models. What you’ll do We're hiring an Integration team member to own program management of a major integration track (either an end-to-end integration, the core operational workstream, or the GTM workstream) depending on portfolio shape and deal stage. You'll be coached by the team lead, but the expectation is that you will take direction once, ramp fast and effectively collaborate across our dynamic cross-functional teams. Responsibilities Own program management of a major integration workstream end-to-end. Build the plan, sequence dependencies, track functional commitments, surface risks early, and drive decisions to closure. Develop the strategic judgment to articulate why a workstream should be integrated and why now, including how to pace and sequence integration planning across the deal's lifecycle. Manage peer-level relationships with functional DRIs across People, Finance, Legal, CorpTech, GTM, and Product independently. You are Stripe's point of contact for your workstream. Your manager is not in those conversations with you. Contribute to acquisition accountability metric reporting. Know what the numbers say, recognize what's missing or off, and know when something needs to escalate. Represent the integration team in cross-functional forums with a clear point of view. Know when to push, when to hold, and when and how to escalate. Ramp into new domains quickly. Each acquisition is different. Absorb context, structure ambiguous situations into actionable plans, and identify gaps before anyone asks. Use Stripe-approved AI tools (and create your own) to accelerate and improve your work. This is an immediate expectation, not an aspiration. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4 to 8 years of experience in finance, operations, sales ops, marketing ops, or strategy, with a track record of owning complex cross-functional work in high-stakes environments Track record of managing multi-stakeholder projects end-to-end, navigating ambiguity without a playbook, and delivering on timelines that weren't fully in your control Preferred qualifications Experience managing peer-level relationships across multiple functions to drive outcomes without formal authority Ability to ramp quickly into new domains and structure ambiguous situations into actionable plans Strong written and verbal communication skills, with the ability to write and speak decision-first to any audience Active, demonstrated use of AI tools to improve the quality and pace of work M&A or integration experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe's growth by making confident, calibrated decisions on our highest-exposure users. What you’ll do Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company's financial and partnership success. As a Credit Risk Analyst Commercial Underwriter on the North America Strategy Risk team, you'll underwrite and manage a portfolio of our largest and fastest-growing businesses to facilitate growth objectives while minimizing credit risk. This is a high-impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance. This role is assigned to West Coast hours, with a high preference for candidates in the Pacific time zone. Responsibilities Work directly with our top merchants, from successful venture-backed startups to well-established institutions, to evaluate their business models and financial statements Provide tailored credit risk recommendations that mitigate Stripe exposure, while facilitating partner company growth Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models Deliver insights to support senior management decisions, ranging from onboarding strategies to merchant pricing analysis Support the refinement of tools and processes to help the team deliver on key performance indicators, such as credit loss targets or portfolio coverage metrics Work with internal and external partners to support merchants around the world Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting Bachelor's degree in Finance, Economics, Statistics, or other related fields Strong knowledge of accounting principles and comfort evaluating financial statements and business models across a range of industries Ability to transform business and financial data into cohesive narratives that outline potential credit risks and present dynamic mitigation strategies Strong written, verbal, and problem-solving skills Attention to detail while managing priorities in a fast-paced environment Ability to comfortably interact with the CFOs and CEOs of our top merchants Deep empathy for entrepreneurs running a business, and motivation to solve problems to empower them Preferred qualifications Strong technical expertise, including demonstrated experience with SQL Strong data visualization skills and a passion for data and analysis Experience working in tech, or other fast-paced, high-growth environments
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! What you’ll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users. Responsibilities Work with merchants, from successful venture-backed startups to well established institutions; evaluating their business models and financial statements Help manage Stripe’s portfolio by developing a deep understanding of risk across industries, geographies, and operating models Identify differing risks of complex business models and enforce appropriate loss mitigation actions based on your assessment Utilize analytics to optimize strategies which can be enforced across Stripe’s portfolio Identify risk factors and trends and further report these identifiers to the wider risk team to ensure consistency in partnership Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization Be a part of building a brand new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A minimum of 2+ years of experience with knowledge of commercial credit underwriting, financial risk modeling and cash flow forecasting Ability to transform business and financial data into a cohesive narrative that outlines potential credit risks Strong knowledge of accounting principles and comfort with evaluating financial statements and business models across a range of industries You excel in analytical thinking and problem solving You have a process-oriented mindset and ability to get things done You enjoy working in an in-office environment with strong cross team collaboration and support You are able to prioritize and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You’re willing to work (no more than) one weekend day each month - you’ll receive a weekday off the following week; the SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Degree/diploma in Finance or Accounting Experience in payments, e-commerce, or fintech mitigating credit risk
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company's bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing mitigation strategies that enable Stripe to take smart risks for our users. What you’ll do In this role, you will manage and develop a group of Credit Risk Operations Associates that are focused on commercial credit underwriting and risk mitigation. The Credit Risk Operations Team Lead will cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, possess a deep understanding of commercial credit risk, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Manage, coach, and develop a new team of in-office Credit Risk Operations Associates Execute on commercial credit underwriting frameworks that allow your team to evaluate business models and financial statements of successful venture-backed startups to established entities Guide your team to identify commercial credit risk and propose risk mitigation strategies Drive strong operational delivery and process improvement helping to maintain credit risk tolerance and balance credit loss and customer experience Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members’ performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Manage operational performance to deliver KPIs Manage capacity and scheduling to ensure adequate coverage Help resolve roadblocks and issues as they arise Act as a point of escalation for complex credit underwriting reviews Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A minimum of 6+ years of experience with commercial credit underwriting, financial statement analysis, risk modeling and cash flow forecasting The ability to transform business and financial data into a cohesive narrative that outlines potential credit risks and presents dynamic mitigation strategies At least 2+ years of direct people management experience Leadership skills, strong analytical abilities, and excellent communication skills are essential An ability to partner effectively with internal globally distributed stakeholders Strong operational background including new process launches and service delivery Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example Passion for process improvement and innovation Preferred qualifications Degree/diploma in Finance or Accounting, or a related field Experience in payments, e-commerce, or fintech mitigating credit risk Experience in building and scaling new teams
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics, share the Stripe product roadmap, and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback and insights with Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience. In coordination with an account team, support book expansion—identifying and surfacing opportunities to ensure customers are successful. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product Strong business sense and understanding of underlying drivers and strategy of our users' businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Strong problem-solving skills Preferred qualifications Excellent operating rigor including organizational and time management skills Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account manager, or equivalent Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects or programs