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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Platform Sales team is a highly consultative, enterprise sales team that is responsible for some of Stripe’s largest and fastest growing partners. Stripe helps software platforms offer more value to their customers by embedding Stripe’s powerful payments technology into their solution. As a Platform Sales Manager, you will play a critical role on our go-to-market leadership bench-- leading a team of AEs to make payments-as-a-service a competitive advantage for high-growth organizations. What you’ll do Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution Oversee the expansion of Stripe’s footprint with global saas platforms Make hiring decisions, honing our ideal candidate profile and onboarding strategy Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyze results and make recommendations for action in a timely manner. Define key sales support mechanisms, processes, and programs to meet the rapid growth of the business and achieve revenue attainment and market development objectives Build a world-class organization and write the playbook for the era of monetizing payments on platform Responsibilities Lead a team of sophisticated Existing Business, Platform AEs focused on expanding our global footprint with enterprise SaaS platforms Drive deal strategy and partner across the business to ensure healthy pipeline, funnel conversion, win rate, and margin preservation across the portfolio Effectively work cross-functionally across the organization to shape Stripe's product roadmap and drive best practices on selling and forecasting Engage with the largest strategic opportunities, leading executive relationships Being accountable for delivering revenue growth Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12-15+ years of relevant enterprise sales experience 3-5+ years of people management experience Ability to hire, coach, and motivate a high-performance sales team Ability to articulate complex, technical concepts and translate them into business-relevant terms Demonstrated quantitative and analytical skills Preferred qualifications Thrives in fast-paced settings with a high-level of autonomy and can create clarity and structure A knack for working well with a wide range of stakeholders, both internally and externally Experience scoping and managing strategic projects with input from cross-functional teams Prior experience in financial services, the payments industry, or with the card networks
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most. As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on. Key responsibilities Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register Run continuous monitoring after approval: reopen an assessment on defined triggers (data classification change, new SOC 2 report, new subprocessor, vendor incident), investigate SaaS configuration, data, and use case drift signals, and queue a reassessment where the vendor's scope has moved Improve the program as you run it: identify gaps in coverage, questionnaires, requirements, and tooling that surface during assessments, propose the fix, and carry roadmap items that mature supplier security overall Tune and maintain our Claude-powered assessment platform alongside the team: prompt development, questionnaire and assessment type design, calibration against assessor decisions, and output QA Contribute to KPI and KRI reporting on coverage, cycle time, residual risk, open issues, and reassessments due Minimum qualifications Experience running supplier security assessments end to end at a technology company: scoping the engagement, determining inherent risk, reviewing controls and evidence, documenting residual risk, and driving findings to closure Working knowledge of risk fundamentals (inherent and residual risk, control effectiveness, compensating controls, risk acceptance) and the judgment to apply them when the evidence is incomplete or the answer isn't in a framework Ability to assess a vendor across security domains, and to recognize which findings you can close yourself and which need a security domain specialist Track record of driving risk treatment to closure through influence across teams with competing priorities Experience building or tuning an LLM-backed workflow, agent, or automation in a risk, compliance, or operations context, including tuning prompts and reviewing model output for accuracy Experience building or operating issue management workflows: logging issues with a clear owner and due date, tracking remediation, and escalating when treatment stalls Working technical knowledge of SaaS security configuration (SSO and SCIM, admin scoping, sharing defaults, audit log export) and of standard vendor security contract terms (DPA, incident notification, subprocessors, audit and testing rights) Ability to read a SOC 2 report or penetration test and turn it into findings: identify control exceptions and carve-outs, map complementary user entity controls, and judge what the evidence does and does not prove Preferred qualifications Experience assessing cloud infrastructure, data center, or data-pipeline vendors Experience supporting SOX, SOC 2, or ISO 27001 third party or vendor management controls Experience assessing additional, more specialized vendor cohorts from a security risk perspective: human data operations or data labeling vendors, hardware suppliers, compute providers and neoclouds, and others Experience with post-approval supplier continuous monitoring: configuration, data, and use case drift detection, shadow IT & SaaS detection, vendor incident management, or evidence-based vendor audits/site visits The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support for Top Startup Accounts. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, manage, coach, and develop a new team of in-office Operations Associates Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members’ performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years experience leading operations support teams Experience working cross-functionally with multiple teams to deliver high impact initiatives Experience in delivering weekly and monthly business metrics and reporting Excellent written and verbal communication skills An ability to partner effectively with internal stakeholders Background of identifying and remediating quality gaps in team performance Passion for process improvement and innovation Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including experience with new process launches and service delivery in a high growth technology company Experience leading teams with multi-channel support
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Control Engineering (ACE) is Stripe’s rapid-response technical defense and control incubator. When urgent abuse vectors emerge, ACE bridges the gap using real attacker telemetry to prototype, test, and deploy software safeguards before vulnerabilities can be exploited at scale. We partner closely with Fraud, Risk and Product Engineering to run rigorous experiments, balancing aggressive risk mitigation against legitimate user conversion. Operating as both a strike team and an incubator, ACE builds automated regression suites in partnership with Abuse Research to permanently block threat recurrence and seamlessly transfers mature controls to long-term product owners across Stripe. What you’ll do As an Abuse Control Engineer on the Abuse Control Engineering (ACE) team, you will design, prototype, and incubate technical defenses that safeguard Stripe’s financial ecosystem against complex, cross-cutting abuse vectors. Where emerging threat patterns identify Stripe product weaknesses, ACE steps in to rapidly build and experiment with technical safeguards. Driven by empirical evidence and Stripe’s FT3 (Fraud Taxonomy 3.0) framework, you will translate threat intelligence into hard technical control requirements (e.g., API rate-limiting, step-up challenges, parameter validation, pre-debit holds). You will carefully balance security and product velocity, running experiments to evaluate risk reduction against user conversion impact. Managing controls through a strict incubation lifecycle, you will build automated regression suites to prevent recurrence and partner with native product teams to hand off mature, long-term defenses. Responsibilities Rapid Control Prototyping: Design, prototype, and deploy technical controls across API, protocol, and product boundaries to immediately close high-impact abuse vectors. Evidence-Based Technical Requirements: Translate empirical attacker evidence and FT3 threat research Abuse Research, Fraud and Security into precise technical abuse requirements and control specifications. Control Co-Design: Collaborate closely with teams across Stripe to co-design resilient, secure controls across payment, onboarding, identity, and Connect surfaces. Risk Experimentation: Run rigorous experiments and A/B tests to measure risk reduction against legitimate user conversion impact, optimizing controls to minimize friction while neutralizing threats. Regression Testing: Build comprehensive regression testing suites and automated attack simulations with Abuse Research to ensure mitigated abuse vectors do not recur. Stakeholder Management: Execute ACE’s incubation model by defining handoff criteria, operational documentation, and target dates to transfer successful controls to product teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in Security Engineering, Software Engineering, Application Security, or Anti-Abuse Engineering in a high-scale production environment. B.S. or M.S. in Computer Science, Cybersecurity, Software Engineering, or a related technical field, or equivalent practical experience. Strong software development background with expert proficiency in Python, Go, Java, or similar production languages, alongside expert SQL skills for analyzing system telemetry. Hands-on engineering experience building API-level safeguards, rate-limiting frameworks, authentication/authorization checks, or input validation controls. Demonstrated experience with automated testing frameworks, including writing unit, integration, and regression tests for critical backend software. Strong cross-functional collaboration and communication skills, with a track record of partnering across security, product, and platform teams to drive technical outcomes. Preferred qualifications Proven track record of designing and executing A/B tests, evaluating control efficacy, and balancing security safeguards against user conversion friction. Deep expertise in threat modeling, secure system architecture, and modern application security design principles. Familiarity with established threat frameworks (e.g., FT3, MITRE ATT&CK) and applying adversary kill chain analysis to build resilient defenses. Strong domain knowledge of financial fraud vectors, threat actor TTPs, and attacker infrastructure (e.g., Account Takeover, Card Testing, Credential Stuffing). Hands-on experience with large-scale data processing platforms (e.g., Databricks, Trino, PySpark) to monitor and measure control performance across distributed systems. Demonstrated capability in incubating software features, establishing clear operational handoff criteria, and seamlessly transitioning ownership to partner engineering teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Secure Devices is responsible for ensuring that every client endpoint at Stripe adheres to our rigorous security standards. Our services play a crucial role in detecting and preventing data loss, restricting software execution to only approved software, and providing attestation capabilities to securely manage device identities. We operate both on-device and backend services across multiple platform types. Our users-first approach ensures that we’re empowering Stripes to be as productive as possible while protecting user data. What you’ll do As a software engineer on Secure Devices, you will work at the intersection of software development, security, and client platform engineering. You will work with teams across Security, Infrastructure and Corporate Engineering to drive strategic projects to better secure Stripe endpoints, build infrastructure for supporting new platforms, and operate services critical to securing over 10,000 Stripe devices. Responsibilities Contribute to the secure design and implementation of Stripe’s mobile expansion initiative Act as the subject matter expert on iOS security by advising partner teams on iOS security best practices and secure-by-design architectures Design, build and maintain Stripe’s endpoint security software. This includes developing telemetry and prevention capabilities via macOS system extensions that run on all Stripe macOS devices Collaborate closely with partner teams to define and measure the secure configuration of Stripe’s client platforms (macOS, iOS/Android, ChromeOS) Operate high RPS backend services providing critical controls and security configuration to Stripe endpoints Drive down usage of unapproved, untrusted software while creating a surprisingly great user experience for onboarding new, approved software Manage and improve device attestation flows to ensure Stripe’s device and user identities are kept secure Identify opportunities on Stripe client platforms to improve our security posture and resiliency against malware and advanced persistent threats Build and maintain a users-first data loss prevention program to protect against accidental and malicious data exfiltration Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of relevant experience securing iOS and/or macOS platforms 4+ years of software engineering experience writing Go, Swift or Objective-C Deep expertise securing devices within the Apple ecosystem Understanding of the current threat landscape and how to defend Apple devices against modern threats High standards for code quality and a constructive attitude to help others raise the bar An ability to think creatively and holistically about reducing risk in a complex environment The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership Empathy, strong communication skills and a deep respect for the power of collaboration Preferred qualifications Experience implementing endpoint detection and response software Knowledge of macOS or iOS internals and how they can be used to build security controls and software Exposure to data loss prevention strategies Ability to develop backend networked applications capable of handling a high number of requests General proficiency in securing client devices Understanding of topics such as platform hardening, malware detection, and endpoint management through configuration as code Understanding of networking protocols across various levels of the stack TCP, DNS, SSH, TLS, HTTP Linux system administration knowledge Additional experience securing alternative platforms including Windows and Android Experience working with AWS cloud services
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. What you'll do As a Billing Account Executive (Grower) at Stripe, you'll use your sales and product expertise to help drive growth to existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll be instrumental in leading in-depth product discussions with existing and prospective customers—and building and executing against our go-to-market strategy. Responsibilities Build deep, resilient, and multi-threaded relationships across SMB client organizations, with the ability to articulate value across different functions and key business stakeholders. The capability to develop and execute formal Strategic Account Plans that map out the client organization, identify short-term and long-term growth opportunities, and forecast renewal or expansion cycles Proactive communication and transparency with consistent value-adding engagements, updates, and ability to manage expectations effectively. Acting as a trusted advisor rather than merely a vendor Drive revenue to achieve and overperform on target and KPIs Lead upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Deeply understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform the Stripe product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator with strong diagnostic thinking and a track record for improving the processes and organizations around you. Minimum requirements 7+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business or expansion of existing users A proven ability to build strong collaborative working relationships with business partners The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision A hands-on mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications Experience in selling billing solutions 3+ years of experience specifically selling financial services or similar software Proven ability to sell in a fast-paced environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is investing in building out its Capital Product Sales team to actively engage SaaS platforms and Marketplaces to embed our loans into their own experience, helping their users get access to needed financing. Stripe's global Product Sales team is at the forefront of driving revenue and growth. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Product Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. What you’ll do As a Capital Product Account Executive at Stripe, you will use your sales and product expertise to help drive growth of the Capital for Platforms offering, with a primary focus on new customer acquisition. You will create and execute a territory plan, lead outbound prospecting, develop relationships with prospective customers, and build a strong pipeline of qualified Capital opportunities. You will partner with Product, Engineering, Marketing, and other go-to-market teams to lead strategic deals from initial outreach through activation. You'll run in-depth product conversations with prospective and existing customers and help shape go-to-market strategy for new products. You build relationships naturally across customers and internal stakeholders, including executives. You know how to create demand, build value in competitive situations, and move complex opportunities forward. You combine deep product instinct with technical curiosity and you're energized by becoming the expert others turn to. Responsibilities Be accountable for driving revenue by acquiring new marketplace and platform customers. Lead outbound prospecting efforts, create qualified pipeline, and develop opportunities from initial outreach through contract and activation. Identify customer and industry signals that indicate a strong fit for Capital, and develop tailored account strategies based on those signals. Partner with core Account Executives and other Product Account Executives to open new customer relationships and position Capital as an entry point to the broader Stripe platform. Lead discussions with our largest prospective customers. Develop trusted relationships across complex buying groups, including executive, product, finance, technical, legal, and procurement stakeholders. Build a strong understanding of the competitive landscape and communicate the value of Stripe Capital. Contribute to the development of go-to-market playbooks alongside Product, Marketing, Sales, and Technical Services stakeholders. Serve as both an internal and customer-facing expert on Stripe’s Capital product. Use Stripe’s wide-ranging payments expertise and market insights to create product narratives supported by rigorous analysis. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 6 years of client-facing experience at a leading technology, payments, financial services, or management consulting firm. A track record of creating outbound pipeline, acquiring new customers, and progressing complex opportunities through the full sales cycle. Experience developing and executing territory and account plans with a high degree of independence. Experience leading complex, multi-stakeholder sales cycles, ideally with enterprise customers or platforms. Experience presenting to and building trusted relationships with senior business leaders. The ability to work effectively through ambiguity and thrive in an unstructured, fast-moving environment. An enthusiastic, hands-on approach to developing new opportunities and solving customer problems. Excellent verbal and written communication skills.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. What you’ll do The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. Responsibilities Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. Serve as both an internal and merchant-facing expert on payment optimisation strategies. Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. Provide feedback on our tools and playbooks to help continuously improve our self serve offerings Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. A proven ability to build collaborative working relationships with cross-functional teams. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Experience presenting directly to merchants Excellent verbal and written communication skills. Strong data processing and analytical skills. Spoken and written proficiency in Mandarin as the position liaises closely with the Greater China team and users. Occasional travel within region, including the focus markets, and corporate head office Preferred qualifications Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods Experience with AI tools, SQL, dashboard building, modeling, or reporting Experience presenting data driven analyses to senior business leaders
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We are looking for a keen and enthusiastic attorney based in San Francisco to join our small but mighty Legal team. You will partner closely with Sales, Partnerships, Procurement, and other cross‑functional teams to negotiate commercial contracts with customers, vendors, and partners. In addition to managing a busy deal pipeline, you will use AI tools to help design and improve processes, playbooks, and programs that increase efficiency and deal velocity so the team can scale with company growth. Depending on need and interest, you may work on product development projects and other areas outside of Commercial Legal. You will report to the Senior Director of Legal, Commercial and will be based in San Francisco with a 3 day/week in-office requirement. What you will do: Serve as a primary Legal point of contact for go‑to‑market and procurement deals, providing clear, practical advice to relevant teams Independently manage and negotiate a variety of commercial agreements, including customer, vendor, partnership, and reseller agreements Partner with cross‑functional teams to design and improve scalable contracting processes, playbooks, and tools that increase deal velocity Draft, maintain, and iterate on agreement templates, playbooks, and fallback positions Participate in and advise on Vercel regional expansion strategies Use AI tools to build and refine workflows and processes that help the team work more efficiently and consistently Contribute to other Legal work as needed, which may include supporting commercial deals in EMEA and APAC, or product, privacy, or security initiatives About you: Qualified and in good standing in California or another US jurisdiction 6+ years of legal experience, including 2+ years of in‑house commercial experience at a technology company (ideally AI, SaaS, PaaS, or IaaS) Deeply familiar with US privacy regulations and able to confidently discuss privacy issues with customers Strong understanding of AI and cloud‑based services and the associated global regulatory landscape, with a willingness to dig deep into Vercel's evolving product offerings Demonstrated skill and experience with using AI to build tools, workflows, and processes Excellent judgment, with strong risk‑assessment and mitigation skills and the ability to make pragmatic recommendations with imperfect information Clear and concise communicator, able to explain complex issues in plain language to a wide range of stakeholders Proven ability to confidently and independently negotiate technology agreements with enterprise customers and technology vendors Strong prioritization and organization skills, with the ability to manage a high volume of fast‑moving workstreams and diverse stakeholders Track record of building new or meaningfully improving existing programs or processes in a fast‑paced, high‑growth environment. Collaborative and low‑ego team member, willing to roll up your sleeves and take on work of varying scope and visibility Ability to thrive in a fast-paced environment with a proven track record of building new or improving existing programs or processes at other high-growth companies Bonus if you have: Used Vercel's products and services Experience supporting channel and reseller partnerships Fluency in other languages Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $207,000 - $253,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB team works with European businesses in one of Stripe’s high-growth and highest priority segments. At Stripe, SMB are companies with employee count under 100 employees. This is an existing business sales team where each AE manages approx 100 accounts. We protect revenue with excellent account management and partner focused relationships, lead on contract renewals with a strong commercial focus and excel in product upsell sales motions. What you’ll do In this role you and your team will own partnerships between Stripe and the most strategic and fastest-growing SMB and Mid-Market companies in EMEA. As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in this high priority segment through coaching your team but also executive engagement across top accounts. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex sales cycles. You’ll own team performance, focusing both on delivering key sales metrics while also thinking like a CEO to drive internal and external projects to make the team, and the segment, excel. You can balance sales excellence with a builder mentality to hit and exceed targets while setting the team up for long term success. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on SMB Help leadership to define and implement the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Support your team to develop and implement full sales cycle strategies from pipe-gen to deal closing to implementation Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Solve complex client needs and work across product, sales, risk, and operations together with your team to improve our product Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams such as Solution architects, SDRs, Marketing, Product and many more Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe Who you are The ideal candidate for this role is someone who thrives in highly ambiguous environments. Our users are some of the most ambitious and demanding customers and a successful candidate will match their curiosity, speed and passion to build things by overcoming challenges. You are solution-oriented, adaptable, have a keen interest in coaching and developing a team of high potential sellers. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant sales experience, including 4+ years of people management experience Fluency in English and German Track record of overachieving against ambitious sales targets Ability to understand complex technical ecosystems and build great relationships with technical customers Experience consistently forecasting and managing a high growth business for multiple quarters Ability to hire, train, and coach a high-performance sales team Ability to build executive relationships with customers and ecosystem partners A knack for working well with a wide range of stakeholders, both internally and externally Ability and motivation to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Preferred requirements Prior experience in payments Prior experience in a sales and/or customer-facing role at a high growth technology company Interest in business models and monetization