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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to 3 Senior Leaders (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations), you’ll be responsible for keeping the leaders and teams organized, aligned, and helping them maintain focus while scaling for growth and delivering an exceptional internal and external experience. In this role, you’ll be directly supporting the VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations to strategically manage day-to-day administrative and operational needs, infuse Figma’s culture and values in the work to create a meaningful Figmate experience, and cross-functionally collaborate with the broader People Org and stakeholders across Figma. This is a full-time role based out of our SF Hub. What you'll do at Figma: Assist your Executives (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations) with calendar, travel, meetings, tasks, notes, emails Serve as a strategic partner to the VPs and their leadership teams, with a focus on team cohesion, operations, and planning Identify areas to optimize the VPs’ time and make recommendations regarding time management, prioritization, and business needs Act as a delegate for the VPs by signing off on expenses, approving POs, and managing other tooling as needed, with careful attention to internal policy Find opportunities for process optimization across team and company workflows Prepare and/or build content, presentations, and key documents for the VPs Partner cross-functionally with the People Team and other internal teams to ensure alignment on projects, company milestones, and internal events We’d love to hear from you if you have: 6+ years of experience in a senior administrative support role Experience working in a fast-paced environment with the ability to adapt quickly to changing demands and dedication to fostering inclusivity and navigating initiatives through an optimistic lens Outstanding communication skills and the ability to connect with a broad spectrum of stakeholders internally and externally, both in person and online The ability to shift gears and prioritize based on the volume and urgency of requests Expertise in prioritizing, connecting dots, and anticipating needs and a commitment to being trustworthy, reliable, and maintaining the strictest confidentiality While it’s not required, it’s an added plus if you also have: Experience with our product suite Supported teams of 100+ people (bonus points for complex global teams) Previous experience supporting Recruiting or Workplace teams At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s SMB Solutions Architecture (SA) team works with technical and business leaders (CTO/ CIO/ CEO/ Founders etc.), payments leaders and product engineering teams in the SMB segment to evangelize Stripe’s solutions in the market. A solutions architect’s role is to build relationships with decision makers and think strategically about the business needs of Stripe’s customers. Solution Architects identify and propose Stripe solutions to solve complex business challenges and drive growth for our customers. SMB SAs establish and prescribe best practices around a customer’s strategy, provide business and technical thought leadership and are viewed as a trusted advisor. They work on scaling business processes aligned to maximizing account coverage while working closely with customer and partner resources to deliver a solution that can be adopted quickly. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor Work to deeply understand the customer’s business objectives and apply Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges Secure the technical win for Stripe’s products by delivering demos, responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals Creating scalable processes (1:M customer engagements, Webinars, office hours etc), partnerships (with external and internal partners) and scaled assets (reusable videos/ templates) in order to act as a force-multiplier in the sales process Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for SMB accounts Act as the voice of the customer to inform our product team on insights, trends, and opportunities across our SMB accounts. Work closely with professional services and partners to accelerate activations and time to live Collaborate with partners to help Stripe scale and reach its Total Addressable Market Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are An ideal candidate should have experience working for medium to large software companies (preferably in In payment-tech), focused on identifying business priorities, technology strategy, and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success including business value identification(discovery/ demo cycles), road mapping, as well as advising and defining successful execution strategies. Ideal candidates have external customer-facing experience, have payment expertise (preferred but not required) who can present and architect Stripe’s solutions, and persuade decision makers to leverage Stripe technology to drive business value. Candidates have previous experience in web architecture, enterprise architecture or experience defining and optimizing financial business processes. Minimum requirements 3+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.) 2+ years of experience in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech/global software enterprise Experience as a customer facing roles - presenting and architecting solutions. Domain experience in the payments space is preferred Deep understanding or background in SDLC and understanding of REST APIs. Experience in writing code in at least 2 of the following languages: Ruby, Python, JavaScript, Java, Go, etc. is preferred Outstanding oral and written communication skills, presentation skills, and comfortable explaining complex concepts to both technical and non-technical audiences Able and willing to learn Stripe solutions (Payments, Billing, Connect, etc.) Ability to understand how a wide variety of technologies and systems interact with each other (ERP, CRM, Billing, Tax, Legacy) Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers Strong collaboration skills to work seamlessly with the broader GTM team to support our users Experience solving open ended business problems with a combination of technology and creative thinking Ability to travel per business needs
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Global Product Strategy & Operations team is a small, high impact team. We help run the Global product organization, which is responsible for helping Stripe and our users expand globally. Our team works cross functionally within the Global Product and across most of Stripe’s teams. We develop the long-term strategic plan for Global, drive an operating model that allows the Global organization to operate at scale, and design and incubate high impact 0→1 initiatives. Whatever it is, we work on what will move the needle most for Stripe. What you’ll do In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems that benefit our users. Specifically: Work on cross-cutting company strategy projects and collaborate with teams to implement changes; Partner directly with senior leaders and cross functional teams to accelerate progress, solve hard scaling initiatives, and incubate new programs; Drive analysis and research to help inform our overall strategy and make the right growth decisions for global products, including local payment methods; Help shape the product roadmap for the Stripe’s APAC business through robust gathering of competitive intelligence, user insights, and data analysis; Advise Product, Engineering, GTM & cross-functional leadership teams on where resources should be deployed to maximize long-term strategic value; Partner with Finance to drive planning processes, including investment decisions, strategy updates, operational plans, and OKRs; and Maintain a pulse on the financial health of the APAC business, highlighting key metrics and trends and developing action plans to drive improvements. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a strategy, business operations, or highly analytical role at a technology company, or similar experience in management consulting. Ability to add structure and clarity to ambiguous, open-ended problems, and distill complex findings into clear, concise, and actionable recommendations. Ability to understand complex, technical products and articulate their value to non-technical audiences. Experience leading complex, cross-functional projects with multiple functional stakeholders. Exceptional stakeholder management skills, demonstrated by a track record of driving alignment and complex decisions with senior cross-functional leaders. Experience working directly with Product and Engineering teams. Demonstrated ability to thrive in influence-without-authority environments and contexts with a high degree of ambiguity. Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users. A “can do” attitude, comfort with ambiguity, and ability to juggle multiple priorities simultaneously. Fluency in Mandarin.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma we believe design doesn’t end in a file or with your designer — it includes everything that goes into the product you ship: the production code that ties it all together, the systems and developer tools that make that code reliable, the context you provide to our AI agents, and the documentation that keeps everyone on the same page. The Code Area at Figma is redefining how Designers, PMs and Engineers collaborate. We are responsible for agentic workflows enabling ideation and prototyping on production codebases as well as accelerating the journey from design to code. In 2023, we launched Dev Mode , a suite of features that give developers everything they need to navigate design files and transform designs into code. In 2025, we introduced Figma’s MCP , accelerating how ideas get to production. Looking to the future, we aim to further reduce the barriers between design to code and code to design allowing ideation, prototyping and productionisation to happen seamlessly where it most makes sense. Our Code organization is expanding, and we’re hiring AI Product Engineers across multiple levels in the UK. We’re looking for people who have built generative AI products and are eager to lead AI efforts end-to-end, from early ideas to production. Join us in shaping the future of AI at Figma! What you’ll do at Figma: Build and evolve Dev Mode our MCP tools and Make -, Figma’s leading tools for dev/design collaboration Take part in building new 0→1 products within the agentic coding space Collaborate with designers, PMs, and other engineers craft high quality products Be a mentor to, and be mentored by, exceptional peers across engineering, product & design Build strong personal connections with your teammates and help shape Figma’s culture. We’d love to hear from you if you have: 3+ years of experience shipping user-facing features or products as a full-stack developer Demonstrated strong fluency with React & Typescript Experience communicating and working across functions to proactively drive solutions Attention to detail, quality, and craftsmanship High velocity & a focus on user impact While it’s not required, it’s an added plus if you also have experience: Leading large scale engineering projects with high impact Driving XFN projects collaborating with Product, Design, Data & Research Working with user facing LLM and agentic product features Experience curating and developing eval sets and LLMs as judges At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy . At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal specifically in relation to Stripe’s Revenue and Finance Automation (RFA) product suite. Few roles provide such a direct impact on the growth of the company. What you’ll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the RFA post-sale engagement, retention, and growth of your customers partnered closely with Account teams Support expansion of your accounts--identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments, billing, tax and invoicing advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team perform business reviews to align on business priorities, payments performance, optimization opportunities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Payments and/or fintech experience required Experience with consumption-based SaaS products Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Preferred qualifications Prior experience working with modern SaaS billing and invoicing systems Experience with billing solutions strongly preferred Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Tokyo hub; professional fluency in both English and Japanese is required for success. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance Surface technical insights and opportunities that support renewals, expansion, and long-term account growth Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value We’d love to hear from you if you have: 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies Superb communication skills and the ability to confidently engage both technical and non-technical audiences A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges Professional fluency in both English and Japanese While not required, it’s an added plus if you also have: Familiarity using Figma or other design and developer collaboration tools Understanding how to author structured AI guideline or instruction files that inform MCP servers or AI agents, including defining behavioral constraints, guardrails, and integration standards A background in frontend development or familiarity with design-to-code workflows Delivered technical workshops, enablement sessions, or advisory services in past roles At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Small Business Account Executive to join our team of high performing Account Executives. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change and a true team-player. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. You will report directly to our SMB Sales Manager who is also based in London. This is a full time role with hybrid working from our London office. What you'll do at Figma: Focus 100% on new customer acquisition, this is primarily an outbound driven role Prioritise your regional EMEA accounts, outbound prospect and build a strong pipeline Manage a 360 deal cycle and exceed targets Own sales activity and monthly revenue forecasting in Salesforce Work to develop and circulate best practices in a collaboration first environment We’d love to hear from you if you have: SDR/BDR experience in a pure outbound function AE closing experience Strong written prospecting and verbal communication skills Proven track record of success in your prior roles Competitive, adaptable, ambitious, collaborative and curious mindset Experience with Salesforce, Outreach and Sales Navigator While it’s not required, it’s an added plus if you also have: Passionate about design At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues Work with our Technical Quality Support team to report and escalate technical issues with the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if you have: 2+ years’ experience working in a support or community environment for a technical SaaS product Good technical capability and written communication skills, with the ability to turn complex ideas into easily understood concepts A willingness to listen to customer feedback and respond effectively in a public forum or directly with the user An agile and adaptive attitude, and thrive in the constantly evolving growth and excitement of startup culture A fluency in English and Japanese, written and spoken At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. What you’ll do You'll own the developer productivity platform for Stripe's Terminal team, designing and building the tooling and infrastructure that makes engineers across mobile, backend, and embedded systems faster and more effective. Responsibilities Design, build and maintain tools, libraries and infrastructure that improve the productivity of engineers across mobile, backend and embedded systems. Collaborate closely with mobile engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions. Contribute to and improve our build, CI/CD and test automation systems for SDKs, Android apps and firmware. Work with key stakeholders to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows. Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation. Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience. Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements BS or MS in Computer Science or a related field, or equivalent practical experience. 6+ years of software engineering experience, including meaningful experience with backend systems and at least one of: Android/mobile or embedded/firmware development. Experience designing, implementing and maintaining production systems or developer tooling. Understanding of how to build scalable, reliable and observable services, pipelines, or tooling. Experience owning projects from design through implementation, rollout and ongoing support. Ability to thrive in a collaborative environment involving multiple stakeholders and subject matter experts. Strong communication skills and the ability to explain technical concepts clearly to different audiences. Preferred qualifications Proficiency in one or more of: Kotlin, Java, or Go. Experience building tools or platforms to improve developer productivity, with clear empathy for internal developer users. Experience with CI/CD tooling and pipelines (e.g. Jenkins, GitLab CI, GitHub Actions) and modern build systems. Experience designing and maintaining automated testing infrastructure (e.g. integration/end-to-end tests, test orchestration, or reducing test flakiness). Experience with Android build and test tooling (e.g. Gradle, emulators, device farms) or firmware build pipelines. Experience in payments, point-of-sale, or hardware-integrated systems is a plus.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth. Responsibilities Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth in Stripe’s AUNZ business Develop and execute enablement plans Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc. Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership Provide thought leadership via webinars and conferences across the financial and AI industry. Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Provide Partner-focused guidance on Stripe’s product through feedback Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. Experience with customers and partners such as GSI and SI’s in the AUNZ region. Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Have an advanced level of AI Fluency, including but not limited to Agentic commerce and Agents. Thorough understanding of the software development lifecycle and API architecture. Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences. Ability to learn Stripe solutions such as Payments, Billing, Connect, and more. Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers. Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.