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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Communicate resolutions to end users in English Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future organization Be a part of building a brand new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbal You have business proficiency in written and spoken English You excel in analytical thinking and problem solving You might have prior experience in customer service or internal/external user facing operations You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to user’s challenges You have a process-oriented mindset and ability to get things done You enjoy working in an in-office environment with strong cross team collaboration and support You are able to prioritize and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred Qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives Familiarity with SQL and ability to use template or premade SQL queries as part of investigations Applicants are personally responsible for obtaining and maintaining the right to work in Mexico.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Operations Performance & Enablement Team supports the TaxJar product and broader Tax Operations teams by using data to drive better decisions and continuous improvement. We make performance visible, decisions deliberate, and improvement repeatable—acting as a force multiplier by uncovering insights early, translating signals into action, and building systems that ensure one-time fixes become repeatable capabilities. Our work enables the tax operations organization to scale with stability and confidence. What you’ll do We're looking for an Operations Insights analyst to help us understand and improve how our Tax operations scale and deliver. In this role, you'll investigate operational performance, analyze data to uncover meaningful patterns, and build reporting infrastructure that enables teams to make better decisions. You'll work at the intersection of data analysis, operations, and product insights—translating complex operational data into clear insights that drive action. This role is ideal for someone who excels at digging into robust operational data, asking "why" repeatedly, and building systems that help others find answers independently. Responsibilities Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Curious investigator : You naturally ask "why" and don't stop until you understand what's really happening Systems thinker : You see how operational pieces connect and look for leverage points for improvement Builder mindset : You don't just answer questions — you build infrastructure so teams can answer their own Clear communicator : You translate complex analysis into insights that drive decisions Collaborative partner : You work effectively with varied operations teams, product, engineering, and leadership Minimum requirements 3+ years of experience in operations analytics, business intelligence, or data analysis Strong SQL skills and experience working with large operational datasets Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar) Demonstrated ability to conduct investigations and identify root causes in operational data Clear communication skills—able to explain technical findings to non-technical audiences Comfort with ambiguity and ability to structure open-ended analytical problems Preferred qualifications Experience in tax operations, financial services, or regulated operational environments Familiarity with statistical analysis and experimentation frameworks Experience with Python or R for data analysis Background working closely with operations or product teams to improve processes Demonstrated ability to leverage AI and automation to transform data in actionable insights
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you’ll do Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, manage, coach, and develop a new team of in-office Operations Associates Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members’ performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 8+ years experience leading operations support teams Experience working cross-functionally with multiple teams to deliver high impact initiatives Experience in delivering weekly and monthly business metrics and reporting Excellent written and verbal communication skills An ability to partner effectively with internal stakeholders Background of identifying and remediating quality gaps in team performance Passion for process improvement and innovation Ability to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including experience with new process launches and service delivery in a high growth technology company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Collections team focuses on effectively recovering overdue Stripe Capital loans while maintaining a positive user experience. We're committed to balancing the necessity of efficient collections with a customer-centric approach. By aligning with Stripe values and the PXO (Product Experience Operations) standards, we strive to enhance recovery rates and streamline our operations, ensuring clarity and support for our customers at every step. What you’ll do As an Operations Program Manager, you'll own and evolve the programs that drive our collections operations—while staying close to the work itself. You'll directly handle complex cases to build deep process knowledge and customer empathy, and use those insights to design scalable, data-driven improvements. Your work will span program strategy, hands-on casework, cross-functional collaboration, and operational scaling to improve key objectives such as recovery rates, customer experience, and compliance. Responsibilities Casework and Process Expertise — Own complex and escalated collections cases end-to-end, building firsthand understanding of customer pain points, process gaps, and regulatory nuances to inform program decisions Program Strategy and Execution — Design, launch, and manage collections programs aligned with business objectives, regulatory requirements, and customer experience goals Scaling and Process Optimization — Identify opportunities to automate, standardize, and scale collections operations—reducing manual effort while improving efficiency and consistency as volume grows Compliance and Quality Assurance — Ensure regulatory and policy compliance across all collections activities. Build and maintain QA frameworks—including audits and calibration—to uphold quality standards Data and Performance Management — Monitor program performance through analytics, identify trends and areas for improvement, and develop data-driven strategies to optimize outcomes Cross-Functional Collaboration — Partner with Product, Engineering, Compliance, and Operations teams to align collections programs with platform capabilities and drive long-term systemic improvements Documentation and Enablement — Build and maintain process documentation, playbooks, and training materials that empower the team and reduce knowledge silos Who you are We're looking for someone who is equally comfortable in the details of a complex case and in the strategic design of programs that serve thousands of customers. You are a proactive problem solver who constantly challenges the status quo and pushes for innovation in how collections operations run. If you meet the minimum requirements below, we encourage you to apply. Minimum requirements 3+ years of program management experience, with a focus on operational process design, implementation, and scaling Willingness and ability to perform hands-on casework alongside program responsibilities Strong problem-solving skills with the ability to use data to drive decisions and measure impact Excellent communication skills—comfortable conveying complex or sensitive topics to both technical and non-technical audiences Experience managing multiple concurrent projects in a fast-paced, high-growth environment with shifting priorities Preferred qualifications Experience in financial services or fintech, particularly in collections or lending operations Familiarity with automation tools and techniques, including a working knowledge of SQL Experience in change management—taking initiatives from conception through scaled execution Background in a compliance-sensitive environment with knowledge of relevant regulatory frameworks Experience designing or managing QA programs, including audit methodologies, scoring calibration, and quality feedback loops
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe's success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard, and American Express, which are fundamental to the success of Stripe's product strategy and delivering new capabilities to Stripe users. What you'll do We're looking for a US or Canada-based candidate to join our team to lead one of Stripe's critical network partnerships. The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners' leaders and senior executives. This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex "general manager" skills to shepherd a meaningful portion of Stripe's P&L. Responsibilities Manage one of Stripe's most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe's strategy Use data to drive strategy and decisions • Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury, and global partner managers) to drive creation and execution of partner strategy Develop, manage, and report on strategic plans, key negotiation and expansion opportunities, and overall partner health with a multi-year vision in mind Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders Coordinate and prioritize a large number of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years in partnerships, business development, or similar fields 3+ years deep in the payments world—you need to understand how card networks operate Experience negotiating significant commercial deals Comfortable in a product-focused environment with lots of dependencies Great communication skills, especially being able to influence C-level colleagues Experience running large, complex, cross-functional projects
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SaaS Platform Partnerships team is part of our Go-to-Market organization, and supports new and existing SaaS Platforms in developing and growing their embedded payments and finance businesses. We work closely with platforms as a channel partner to incubate growth tactics and scale them into benefits of our program, Stripe Partner Ecosystem. PDMs act as the R&D arm of this program — testing new growth approaches with a small number of platforms, measuring what works, and then codifying those tactics into structured resources that Stripe's broader account team can deliver at scale. In parallel, we work with product teams to embed the learnings directly into Stripe’s products. We are seen as trusted advisors and experts in SaaS Platforms. What you’ll do This role will be an early EMEA hire for the SaaS Platform Partnerships team, working closely with the GTM team. There are three key components of this role: (1) providing strategic advisory to strategic platforms, (2) developing and validating EMEA-specific growth tactics, and (3) scaling successful tactics into structured benefits available across the broader Stripe Partner Ecosystem and to SaaS Platforms on Stripe. You will be an expert on the SaaS Platform business model and be a strategic growth consultant for their business. PDMs in this role are responsible for managing a small portfolio of strategic platform partners, providing bespoke, multi-quarter growth advisory to help platforms drive new customer acquisition, increase payments adoption, and expand embedded financial products to their existing customer base. Success is measured at both the platform level and the program level, with an emphasis on driving measurable partner outcomes and developing scalable tactics for the broader program. Responsibilities Serve as a growth advisor for a portfolio of strategic EMEA platform partners - building tailored partnership plans, identifying expansion opportunities, and collaborating cross-functional Stripe resources (sales, product, marketing) to drive measurable growth. Advise strategic platforms to drive growth of new customers and distribution of Stripe’s products with them as a channel partner. Identify growth tactics with strategic platform partners, which can scale to benefits of the Stripe Partner Ecosystem and broader platform base. Represent the program in the region which will include presenting at roundtables and advising platforms in executive customer meetings. Collaborate closely with GTM teams within the region to drive awareness and adoption of the program. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in strategic partnerships, management consulting, SaaS Platform or related field Thorough understanding of strategic growth oriented partnerships Experience identifying and scaling growth initiatives Proven ability to navigate complex business requirements to provide strategic guidance Experience working in product-centric environment with significant internal and external dependencies Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions, including at the C level Have an operationally focused mindset, with an ability to navigate complex relationship management activities by setting a clear vision, while running tight processes Preferred qualifications 5+ years of experience related to payments, marketplaces or SaaS platforms Background in Technical or Product Partnerships Background in Channel Partnerships, especially in SaaS products Experience in a sales or go to market role preferably in the payments or SaaS platform space
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategic Partnerships team develops and manages relationships with large partners that enable Stripe's product strategy and deliver new capabilities to Stripe users. Our team executes on high-impact, cross-functional initiatives across new products, geographic expansion, user advocacy, and policy. These partnerships have a significant impact on Stripe and the products used by millions of our users. We're looking for a senior member to join our team to develop new partnerships with our largest users and strategic partners, and drive critical initiatives that will be foundational for Stripe. A successful candidate will have significant experience delivering complex deal work, creating and driving strategy, working with cross-functional teams to launch new initiatives, and initiating first-of-a-kind partnerships. We're looking for someone who exhibits a strong sense of ownership, performs at a senior level, drives to have an impact, and has an entrepreneurial spirit. What you’ll do Responsibilities Evaluate and develop the business case to support Stripe’s product and engineering investment in new strategic partnerships across verticals (e.g. AI, Platforms, Payment Methods) Manage strategic planning, negotiation and new partnership development Ensure highly structured, methodical deal management rooted in milestones, KPIs, and alignment with partners on opportunities of mutual interest Navigate the largest partners, in partnership with product, operations, marketing and sales, to execute deals supporting Stripe’s strategy Develop and grow Stripe’s relationships with partners, including their senior executives and leadership Partner with cross-functional teams (Product, Engineering, Go-to-Market Partnerships, Product Marketing, Operations) to design and implement strategies and processes that will enable us to scale our partnerships and increase our velocity as a team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of partnerships experience with 2+ years of business development experience, establishing partnerships with financial institutions, fintech, payment method, or equivalent strategic, complex partners Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility Strong communication skills, in both verbal and written form, and ability to influence internal and external stakeholders across a wide variety of functions Technical acumen, an ability to understand Stripe’s product portfolio and strategy and use this understanding to define requirements with partners and evaluate new partnership opportunities 2+ years experience defining and executing partnership strategies to build innovative product experiences 2+ years experience negotiating commercial deals with top financial and technology institutions, including scaling such deals across multiple partners Interest in and intellectual curiosity about payments, economic infrastructure, and Stripe’s partners Preferred requirements Payments experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open, and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customers' organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they drive new monetization opportunities and growth. Responsibilities Work with key AI partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions & solution deep dives with partners on the value Stripe provides to their clients Engage with CTOs, engineering and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc Provide oversight, guidance, and assistance during the partners' sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise Experience co-selling and co-solutioning with go-to-market partners Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities Thorough understanding of the software development lifecycle and API architecture Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem Has practical, hands-on experience building with top LLMs (OpenAI, Claude, Gemini) and leverage modern AI development tools like Cursor, Vercel, and Replit to move fast - additionally, you are comfortable working with scalable data platforms (Databricks, Snowflake) or major cloud ecosystems (AWS, GCP, Azure) Ability to continuously learn and adapt in current AI market Ability to define tech strategy and focused initiatives in a highly ambiguous and fast evolving domain Hands on prototyping, demo and customer facing (like an FDE) experience Preferred qualifications A background in payments systems and e-commerce solutions is a plus but not a requirement
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe's partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner ecosystem. You'll serve as a critical technical liaison to Stripe's Partner Development Managers, creating comprehensive technical business plans that identify, incubate, and bring to market service and solution offerings built on or with Stripe. A Partner Solutions Architect at Stripe is intellectually curious, entrepreneurial, and energized by building deep technical trust with partners. What you'll do Partner Solutions Architects build highly consultative, trusted relationships with executives and technical decision-makers to provide business and technical thought leadership. You'll become a trusted advisor for solving mission-critical business challenges, architecting solutions that help partners drive new monetization opportunities and growth. Responsibilities Work with key partners to build out their Stripe capabilities and solutions to drive scalable growth Develop and execute technical enablement plans tailored to partner maturity and product focus Lead technical discussions and solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs and engineering leaders at key partners to share Stripe's technology roadmap, showcase the latest innovations, and define a solution strategy that expands partnership revenue Synthesize and communicate partnership wins and progress internally, including through QBRs and executive updates Provide oversight, guidance, and assistance during the partner sales process to ensure mutual success in joint opportunities Educate Stripe's sales team on key partner solutions and capabilities Serve as an advocate for strategic partners within Stripe's sales regions and identify areas for sales collaboration Collaborate on technical content—sample code, demos, and reference architectures—to help partners implement specific use cases and best practices Provide partner-focused product feedback to Stripe's product and engineering teams Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in a customer-facing technical role—such as Solutions Architect, Solutions Engineer, or Technical Account Manager—at a global software company 5+ years of experience working on hyperscaler platforms such as AWS, Azure, or GCP Experience building joint go-to-market solutions and co-selling with go-to-market partners Executive engagement skills and presence, with a demonstrated ability to build credibility with technical and business decision-makers at all levels Strong group-facilitation skills and proven ability to lead strategic technical conversations with senior stakeholders Thorough understanding of the software development lifecycle and API architecture Outstanding written and verbal communication skills and ability to explain complex concepts to both technical and non-technical audiences Ability to ramp quickly on Stripe products including Payments, Billing, Connect, and more Familiarity with how enterprise technology ecosystems fit together—including ERP, CRM, Billing, Tax, and legacy systems—and how they interact with API-first platforms Strong organizational and time-management skills with the ability to manage multiple strategic partnerships simultaneously Strategic and creative thinker who proactively identifies challenges and maintains a positive, solutions-oriented approach Preferred qualifications Background and experience with crypto technologies and stablecoins
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organization. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth. Responsibilities: Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc. Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Provide Partner-focused guidance on Stripe’s product through feedback Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems Extensive experience with subscription, billing, and payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Experience co-selling and co-solutioning with go-to-market partners. Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architecture. Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences. Ability to learn Stripe solutions such as Payments, Billing, Connect, and more. Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers. Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open, and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customers' organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they drive new monetization opportunities and growth. Responsibilities Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions & solution deep dives with partners on the value Stripe provides to their clients Engage with CTOs, engineering and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc Provide oversight, guidance, and assistance during the partners' sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise Fluent German Experience co-selling and co-solutioning with go-to-market partners Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities Thorough understanding of the software development lifecycle and API architecture Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem Preferred qualifications A background in payments systems and e-commerce solutions is a plus but not a requirement Hands-on experience with SAP
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe's partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner ecosystem. You'll serve as a critical technical liaison to Stripe's Partner Development Managers, creating comprehensive technical business plans that identify, incubate, and bring to market service and solution offerings built on or with Stripe. A Partner Solutions Architect at Stripe is intellectually curious, entrepreneurial, and energized by building deep technical trust with partners. What you'll do Partner Solutions Architects build highly consultative, trusted relationships with executives and technical decision-makers to provide business and technical thought leadership. You'll become a trusted advisor for solving mission-critical business challenges, architecting solutions that help partners drive new monetization opportunities and growth. Responsibilities Work with key partners to build out their Stripe capabilities and solutions to drive scalable growth Develop and execute technical enablement plans tailored to partner maturity and product focus Lead technical discussions and solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs and engineering leaders at key partners to share Stripe's technology roadmap, showcase the latest innovations, and define a solution strategy that expands partnership revenue Synthesize and communicate partnership wins and progress internally, including through QBRs and executive updates Provide oversight, guidance, and assistance during the partner sales process to ensure mutual success in joint opportunities Educate Stripe's sales team on key partner solutions and capabilities Serve as an advocate for strategic partners within Stripe's sales regions and identify areas for sales collaboration Collaborate on technical content—sample code, demos, and reference architectures—to help partners implement specific use cases and best practices Provide partner-focused product feedback to Stripe's product and engineering teams Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a customer-facing technical role—such as Solutions Architect, Solutions Engineer, or Technical Account Manager—at a global software company Experience building joint go-to-market solutions and co-selling with go-to-market partners Executive engagement skills and presence, with a demonstrated ability to build credibility with technical and business decision-makers at all levels Strong group-facilitation skills and proven ability to lead strategic technical conversations with senior stakeholders Thorough understanding of the software development lifecycle and API architecture Outstanding written and verbal communication skills and ability to explain complex concepts to both technical and non-technical audiences Ability to ramp quickly on Stripe products including Payments, Billing, Connect, and more Familiarity with how enterprise technology ecosystems fit together—including ERP, CRM, Billing, Tax, and legacy systems—and how they interact with API-first platforms Strong organizational and time-management skills with the ability to manage multiple strategic partnerships simultaneously Strategic and creative thinker who proactively identifies challenges and maintains a positive, solutions-oriented approach