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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe EMEA Marketing team is a dynamic and rapidly growing group dedicated to transforming customers into enthusiastic advocates for Stripe. Collaborating closely with sales, we focus on accelerating the path to purchase and enhancing product adoption among our user base. Our regional marketing efforts involve crafting and executing tailored marketing plans that resonate with local audiences, as well as spearheading our most significant conferences and sponsorships that drive go-to-market success and business growth. Join us and be part of a culture that celebrates teamwork, innovates boldly, and makes a meaningful impact. What you’ll do We’re looking for a strategic, results-oriented marketing leader to drive our marketing engine for SMB and Mid-Market segments across EMEA, with an emphasis on Ideal Customer Profiles. This segment represents a massive portion of Europe’s economic fabric and is a critical driver of our ambitions in the region. This is a senior individual contributor role for someone who thrives at the intersection of strategy, execution, and cross-functional influence. You'll translate global priorities into locally resonant programs, ensuring that audiences in the SMB and Mid-Market space have high-quality, insight-driven experiences throughout their lifecycle, from early exploration to long-term partnership. The ideal candidate is data-driven, has an unbridled passion for working hand-in-hand with regional sales teams to drive successful user outcomes, and is excited about building a high-velocity revenue engine. Responsibilities Define and execute the EMEA marketing strategy for SMB and Mid-Market segments with an emphasis on Ideal Customer Profiles Own key business and revenue metrics throughout the sales funnel, with a strong emphasis on accelerating pipeline through upsell and cross-sell opportunities Collaborate with Partner Marketing to create successful co-selling initiatives that extend our reach within the partner and developer ecosystems Develop and execute comprehensive full-funnel marketing plans, partnering with digital marketing and demand generation teams to secure high-value deals Partner closely with Sales leadership to align account plans, ensure disciplined lead follow-up, and establish trust as a strategic partner Collaborate with EMEA demand generation and product marketing to identify, scope, and produce or localize compelling content and marketing assets Track, measure, and communicate program results, continually optimizing for efficiency and scale while seeking to generate new global best practices, and innovate ways to educate a diverse range of personas about the value that Stripe delivers to businesses Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of relevant B2B marketing experience in the EMEA technology market, including specific experience with demand generation and field marketing Proven track record of defining and executing B2B marketing strategies that successfully drive metrics, key performance indicators, and pipeline generation Strong written and verbal communication skills, with the ability to convey complex topics with simplicity to diverse audiences Strategic mindset with strong problem-solving capabilities and a data-driven approach to decision-making, along with a deep understanding of full-funnel journeys and marketing technology like Salesforce Experience scaling programs through agency resources and collaborating across key go-to-market stakeholders Preferred qualifications A startup mentality with a bias to action and the ability to flex in a fast-paced industry and work environment Experience in the payments, financial technology, or adjacent industries, or marketing FinTech solutions or to FinTech companies Understanding of the payments, financial technology, and ecommerce industries and partner ecosystems Demonstrated success delivering marketing programs with and through consulting and technology partners
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance and Strategy team is an integral thought partner to Stripe's core functional leaders. We bring understanding and predictability to Stripe's bottom-line financials. We work cross-functionally across many surfaces at Stripe and help steward Stripe's resource investments to improve the durability of our long-term financial performance. What you'll do We're looking for a Finance and Strategy Analyst to join our growing team. You will support the forecasting, budgeting, and reporting for various departments — accurately and in a timely manner — and deliver improvements in our integrated financial systems, working alongside business partners, financial colleagues, and engineers. This role is based in Dublin or London. Responsibilities Partner closely with business leaders to drive successful outcomes Leverage your financial background to support and influence key strategic and business decisions Serve as the financial partner for your business teams on analysis and evaluation of strategic projects and initiatives (e.g. foundational investments or business model shifts) Design and provide analytical rigour to measure efficiency and ROI of investments in headcount and non-headcount expenses Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans) Build and own models for in-depth analyses, ensuring quality, timeliness, and accuracy Define metrics and leading indicators of business performance Partner with cross-functional teams such as Data Science to develop reporting dashboards and forecasting models Drive continuous process improvement, standardisation, simplification, and reporting enhancements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5–7 years of relevant experience in strategic finance or FP&A Strong analytical skills and experience building integrated financial models from scratch (in Excel or other planning tools) Experience driving and executing finance processes (e.g. budget cycles, forecast reviews, negotiations) Proven ability to build strong collaborative relationships with business partners and cross-functional stakeholders Ability to bring structure to ambiguous areas of opportunity and thrive in a fast-moving environment Ability to maintain high performance under tight timelines with a willingness to roll up your sleeves Excellent written and verbal communication and organisational skills Strong problem-solving skills with the ability to analyse complex data sets and make sound recommendations independently Proficiency in SQL with the ability to independently extract, analyse, and evaluate data from multiple sources Experience working with Google Workspace, Salesforce, and MS Office, and with large data sets Preferred qualifications Experience working at a high-growth technology or financial services company Experience managing headcount and operating expenses Experience supporting Go-to-Market and/or Product functions Experience with Oracle, Anaplan, Tableau, or equivalent planning tools Experience with Python or a willingness to learn Experience in data visualisation and dashboarding
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance and Strategy team is an integral thought partner to Stripe's core functional leaders. We bring understanding and predictability to Stripe's bottom line financials. We work cross-functionally across many surfaces at Stripe and help steward Stripe's resource investments to improve the durability of our long term financial performance. What you'll do We're looking for a Finance and Strategy Partner to join our growing team. You'll help with forecasting, budgeting, and reporting for various departments accurately and in a timely manner and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Partner closely with business leaders to support and influence key strategic and business decisions, serving as their financial partner for analysis and evaluation of strategic projects and initiatives (e.g., foundational investments or business model shifts) Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g., budget, forecast, monthly reviews, and long-range plans) Build and own models for in-depth analyses, ensuring their quality, timeliness, and accuracy Define metrics, leading indicators, and reporting dashboards in partnership with cross-functional teams such as Data Science Drive continuous process improvement, standardization, simplification, and reporting enhancements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7–9 years of relevant experience in strategic finance or FP&A, including experience building integrated models and executing on finance processes such as budgeting, forecasting, and negotiations Proficiency in SQL and experience working with and analyzing large data sets, as well as strong working knowledge of GSuite, Salesforce, and MS-Office products Excellent problem-solving skills and demonstrated ability to independently analyze complex problems and data, with a track record of producing results on challenging projects Strong communication skills and a proven ability to build relationships with and influence business partners and cross-functional stakeholders A self-starter with a hands-on mindset, able to bring structure to ambiguous areas, thrive in fast-moving environments, and maintain high performance under tight timelines Preferred qualifications Experience working at a high-growth technology or financial services company Experience managing headcount and operating expenses Experience supporting Go-to-Market, Money Management, and Corporate Finance Oracle, Anaplan, Tableau, or other equivalent application experience Experience with Python or a willingness to learn Experience in data visualization and dashboarding
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance and Strategy team is an integral thought partner to Stripe's core functional leaders. We bring understanding and predictability to Stripe's bottom-line financials. We work cross-functionally across many surfaces at Stripe and help steward Stripe's resource investments to improve the durability of our long-term financial performance. What you'll do We're looking for a Finance and Strategy Analyst to join our growing teams on the Go-to-Market (GTM) and Partnerships teams. You'll help us with the forecasting, budgeting, and reporting for various departments accurately and in a timely manner and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities • Leverage your financial background to support and influence key strategic and business decisions • Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses • Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans) • Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracy • Define metrics and leading indicators of business performance • Partner with cross-functional teams, such as Data Science, to develop reporting dashboards • Drive continuous process improvement, standardization, simplification, and reporting enhancements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 4–6 years of relevant experience in strategic finance or FP&A • A keen eye for detail and experience building integrated models from scratch (in Excel or other planning applications) • Experience driving and executing on finance processes (e.g. budget, forecast reviews, negotiations) • A proven ability to build strong collaborative working relationships with business partners • Excellent communication and organizational skills, both written and verbal Preferred qualifications • Experience working at a high-growth technology or financial services company • Experience managing headcount and operating expenses • Experience supporting Go-to-Market, Investment Banking, or Product Functions • Oracle, Anaplan, Tableau, or other equivalent application experience • Experience with Python or a willingness to learn • Experience in data visualization and dashboarding
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Infrastructure Finance and Strategy team is an integral thought partner to Stripe's engineering leadership. We bring understanding and predictability to Stripe's R&D investments and operating expenses. We work cross-functionally across many surfaces at Stripe and help ensure the durability of our long-term financial performance. What you'll do We're looking for a Finance and Strategy Partner to join our growing team. You'll help us with the forecasting, budgeting, and reporting for AI investments, including token spend, engineering headcount, and management tools. You'll collaborate with data science, engineering, and finance teams to deliver improvements in our integrated financial systems and metrics, and help drive our strategies for productivity improvement and cost efficiency. Responsibilities • Leverage your financial background to support and influence key strategic and business decisions • Be your business teams' financial partner for analysis and evaluation of strategic projects and initiatives (e.g. foundational investments or business model shifts) • Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses • Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans) • Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracy • Partner with cross-functional teams, such as Finance Systems, Data Science, and Infrastructure Engineering, to develop reporting dashboards • Drive continuous process improvement, standardization, simplification, and reporting enhancements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 7–9 years of relevant experience in strategic finance or FP&A • Demonstrated experience driving and executing on finance processes (e.g. budget and forecast creation, contract negotiations, headcount envelope management) • Demonstrated experience using AI tools (coding agents, skills, forecasting tools) to develop data visualizations and explore datasets and developing expertise in new tools quickly • Fluency in AI cost drivers and metrics, including token caching, reads, and writes, model selection principles, and billing frameworks • Deep understanding of expense accounting principles including accruals, amortization, and capitalization Preferred qualifications • Experience working in corporate finance at a high-growth technology company • Experience managing headcount and operating expenses • Experience supporting engineering teams • Experience with Oracle, Anaplan, or similar financial management applications • Experience with Claude Code, Codex, Cursor, or similar coding agents • Experience in data visualization and dashboarding • Background in investment banking, private equity, corporate development, or consulting • Strong knowledge of G Suite tools and extracting, analyzing, and evaluating information from large data sets using SQL and large language models
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Finance & Strategy (F&S) team serves as the strategic engine and financial steward of Stripe's businesses, connecting financial rigour with business judgment to drive sound capital allocation and accountability across the company. The Group Business Finance & Strategy team partners with some of Stripe's largest internal business organizations, driving planning, investment prioritization, and operational discipline across headcount and non-headcount spend. The team is responsible for financial reporting, business performance management, and driving the planning and forecasting processes that enable sound decision-making at the most senior levels of the organization. This role sits within F&S Bengaluru, a high-impact team whose mission is to enable F&S to "Grow for Free", driving process efficiency, centralization, and resource optimization so that senior F&S partners can focus on higher-order strategic work. About the Role We are hiring a Financial Analyst for Group Business F&S to build, standardize, and scale the reporting, planning, and process excellence functions that support Group Business Finance & Strategy. This role covers the full spectrum of Group Business F&S financial operations including headcount reporting and analytics, month end close accruals, opex reporting and BvA, business review preparation, and forward-looking planning cycles. The immediate and primary mandate is to establish a clean, consistent, and automated reporting foundation across Group Business F&S, bringing discipline and rigor to how financial and workforce data is tracked, packaged, and presented to F&S leadership. This is a strong FP&A and Corporate Finance profile. You thrive in building structured processes from the ground up, have a sharp eye for data quality, and bring a standardization and automation-first mindset to everything you touch. You are comfortable working independently, managing a large volume of recurring deliverables with accuracy and timeliness, and continuously improving the processes behind them. As you establish the reporting foundation, you will have the opportunity to take on broader scope including owning forecast line items, driving planning cycle inputs, and contributing to more strategic finance work within Group Business F&S. What You'll Do Reporting and Analytics: Own end-to-end delivery of the monthly and quarterly reporting packages for Group Business F&S, including headcount actuals, opex BvA (budget vs. actual), forecast variance commentary, and trend analysis for MBRs, RTBRs, and board-level reviews Design, build, and maintain standardized dashboards and data packs that give F&S leadership a clear, consistent, and audit-ready view of Group Business F&S financial and workforce health across planning orgs, cost centers, functions, and geographies Own headcount reporting and analytics as a core component of the Group Business F&S reporting suite, tracking HC actuals, variances, and trends alongside broader financial metrics Establish a single source of truth for Group Business F&S data by driving cross-system integrity across Workday, planning systems, and Oracle, defining data quality standards and owning resolution of discrepancies Translate financial and workforce data into clear, concise narratives that explain variances, surface risks, and connect business trends to financial outcomes for senior leaders Automate and streamline recurring reporting workflows, eliminating manual steps and building for scale and consistency Planning and Forecasting: Strategic Ownership Support the annual budget and quarterly forecast processes for Group Business F&S, maintaining and updating financial and HC models by planning org and cost center in Anaplan or any other enterprise planning system Over time, take ownership of specific forecast line items within Group Business F&S, building bottoms-up models that incorporate headcount, opex, requisitions, backfill decisions, attrition assumptions, and hire-ahead activity Build scenario models to support F&S leadership in assessing the financial and operational impact of business and workforce decisions across Group Business F&S Process Excellence and Standardization Lead the documentation and standardization of reporting and planning processes across Group Business F&S, building SOPs, data dictionaries, and process playbooks that ensure consistency, continuity, and auditability Identify inefficiencies across reporting and planning workflows and drive automation initiatives that reduce cycle time and improve output quality Champion process improvement opportunities within F&S Bengaluru, bringing proposals to F&S leadership for prioritization and resourcing Mentor and guide junior analysts in F&S Bengaluru on reporting standards, analytical rigor, and process discipline Who You Are We're looking for someone who meets the minimum requirements listed below. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 7–14 years of progressive experience in FP&A, Corporate Finance, or financial analysis, with meaningful hands-on experience in financial reporting, planning, and process standardization Bachelor's degree in Finance, Accounting, Economics, Business, or a related field Strong FP&A fundamentals: you have owned reporting cycles, built and maintained financial models, and managed budget and forecast processes with precision and without supervision Proven track record of building and standardizing reporting processes, with a demonstrated ability to bring structure, consistency, and automation to previously manual or fragmented workflows Experience in headcount reporting and workforce analytics as part of a broader FP&A or Corporate Finance remit Command of enterprise planning systems such as Anaplan or any equivalent tool for financial and headcount planning; working knowledge of Workday for position and people data is an advantage Advanced Excel and Google Sheets skills, including integrated model design, scenario modeling, and large-dataset manipulation Demonstrated ability to translate complex financial and workforce data into clear, concise narratives for senior leaders Strong process orientation with a history of building scalable, structured processes in ambiguous or resource-constrained environments High attention to detail with the discipline to maintain accuracy across high-volume, recurring deliverables under tight deadlines Excellent written and verbal communication skills with the ability to work effectively across time zones and with US-based counterparts Preferred Qualifications Experience in a Finance & Strategy, FP&A, or Corporate Finance function at a high-growth technology or fintech company Hands-on experience building planning models in Anaplan or any other enterprise planning system (model design and configuration, not just data entry) Proficiency in SQL or data visualization tools (Tableau, Looker, Hubble, or similar) for building self-service reporting and analytics Familiarity with payroll-to-finance reconciliation, headcount-to-opex bridging, and how HC flows into the P&L Experience leading process standardization or automation initiatives within an FP&A or centralized finance team Exposure to company-wide planning processes including annual planning cycles, board reporting, and forecast submissions MBA or professional certifications (CA, CMA, CFA, CPA, CPIM etc.)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. We sit at the intersection of product and platform engineers, financial partners, and AI systems—connecting them to ensure that nothing is lost in translation and that the systems underpinning Stripe’s open banking ecosystem remain reliable at scale. What you'll do Operate, maintain, and expand banking integrations Become a domain expert in open banking, financial data access, and data aggregation—the systems, the partners, and the failure modes Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes Build and launch new financial partner integrations using agentic tooling Conduct complex data analysis to investigate product performance, scope partner requirements, and surface reliability insights Build agentic systems and automation Design, build, and ship LLM-powered agentic workflows that streamline and automate high-volume operational tasks Operate as a Human-in-the-Loop reviewer for automated processes that carry meaningful risk, applying your domain expertise where automation alone isn't sufficient Identify inefficient or manual processes and eliminate them through AI-powered automation, code changes, or driving complex process improvements across Stripe Partner and scale Serve as a technical point of contact for financial partners—troubleshooting issues, aligning on product usage, and managing relationships with clear communication Provide authoritative technical context to cross-functional partners including product, partnerships, compliance, and legal Design and improve anomaly detection systems and observability tooling to ensure data flowing through partner and internal systems is reliable and correct Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. TechOps IRE roles combine software engineering, data analysis, AI systems development, and cross-functional partner management. The ideal candidate brings experience across technical systems, data investigation, and complex project ownership—and finds genuine satisfaction in making things run reliably at scale through both human judgment and intelligent automation. Successful candidates may index more highly in one area than another. Minimum requirements Strong technical problem-solving skills, with the ability to develop a working understanding of complex systems through a variety of methods: reading and writing code, studying documentation and partner specifications, running debugging tools, reading logs, querying raw data, and asking precise questions of domain experts Experience building with AI and LLM tooling with established clear outcomes—you don't need experience with any specific framework, but you should be able to pick up new tools quickly and think clearly about where automation adds value versus where human judgment is required Strong SQL skills and proficiency navigating a variety of data systems to diagnose and scope issues Comfort with developer tools (e.g. git) and an ability to make well-scoped code changes in a large codebase Strong written and verbal communication skills, with the ability to frame messages appropriately for both technical and non-technical audiences An instinct to build solutions that increase the leverage of the people around you—not just to solve the problem in front of you, but to eliminate the class of problem Preferred qualifications Knowledge of and experience with payment technologies, open banking, and financial data ecosystems Experience designing or operating agentic or LLM-powered workflows in a production environment Proficiency with Presto, Splunk, or similar data querying and log analysis tools Experience managing technical relationships with external partners or vendors
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. As Financial Connections TechOps Manager, you will lead a team of Integration Reliability Engineers who sit at the intersection of product and platform engineers, financial partners, and AI automation. Your role is to ensure that nothing is lost in translation: setting the standard for how the team operates, where it invests, and how the operational backbone of Stripe's open banking ecosystem stays reliable at scale. What you'll do Lead integration reliability and partner operations Own the health of Financial Connections' banking integrations at the team level—define what "reliable" looks like across the partner ecosystem, set the operational bar, and hold the team to it Serve as the management escalation point for complex partner issues, coordinating across financial partners, Stripe engineering, and product leadership with urgency and clear accountability Drive strategy for integration health: set SLOs, own the operational metrics that surface risk before it becomes an incident, and ensure the team's priorities reflect the actual risk landscape Prioritize the integration backlog in partnership with your team—new partner launches, reliability improvements, partner-driven technical changes—balancing operational urgency against longer-term investment Sustain technical relationships with key financial partners at the leadership level, including commercial alignment, escalation frameworks, and forward-looking roadmap coordination Shape the agentic automation strategy Set direction for how the team applies LLM-powered agentic workflows to high-volume operational work—making deliberate choices about where automation creates leverage and where human judgment must remain in the loop Partner with product and platform engineering to ensure agentic tooling investments are appropriately scoped, shipped reliably, and measurably reduce toil for the team over time Build your team's capability to design and operate Human-in-the-Loop review systems—ensuring automation is deployed with the right safeguards, risk calibration, and operational ownership Identify the manual, high-volume process categories that are ripe for elimination and sequence the work to deliver compounding leverage, not one-off fixes Build and grow the TechOps function Hire, onboard, and develop a team of TechOps Integration Reliability Engineers—your most important output is a highly capable, well-coached team that is genuinely energized by the mission Build a team culture that values deep technical ownership, urgency and discipline in incident response, and a bias toward eliminating entire classes of problems rather than just resolving individual instances Serve as the operational bridge between Financial Connections engineering leadership, partnerships, compliance, and legal—surfacing the team's needs and translating partner and regulatory requirements into clear engineering priorities Represent TechOps in cross-functional planning cycles: make the operational implications of product decisions visible, advocate for reliability investments, and ensure the team's contributions are understood and valued across the org Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. TechOps EM roles require a genuine command of both the people side of management and the technical domain. You need enough depth to evaluate your team's work credibly, set and hold a high bar for quality, and earn trust with financial partners and internal engineering partners alike. Successful candidates bring a track record of leading operational teams in complex, integration-heavy technical environments—and find genuine satisfaction in building a team and a function beyond solving individual problems. Minimum requirements Minimum 3+ years of people leadership experience in a TechOps team Demonstrated people management experience with clear evidence of the fundamentals: coaching individuals to do their best work, navigating performance conversations, hiring well, and building a team that functions at a high level. Minimum 3 years of people leadership experience managing a TechOps team. Hands-on technical experience depth to lead the team's work credibly : you actively read and write code, investigate integration failures end-to-end, query data to scope and diagnose issues, and evaluate the quality of your team's technical decisions and output Operational leadership experience : you've owned production reliability, incident command, and operational programs in a complex technical environment; you know how to build escalation paths, define SLOs, and drive urgency without creating unsustainable conditions for your team Experience managing technical partner or vendor relationships at a leadership level : you've been the accountable point of contact for external parties and have navigated escalations, roadmap alignment, and commercial considerations Strong written and verbal communication calibrated to both technical and non-technical audiences, including the ability to represent the team's priorities and operational posture to engineering and business leadership Instinct to build leverage at the team level : you think about eliminating classes of problems through automation, tooling, and process—not just solving what's in front of you Experience building or overseeing agentic or LLM-powered workflows in a production environment : either as a practitioner or as a manager who has led teams doing this work at meaningful scale Preferred qualifications Deep familiarity with open banking, financial data aggregation, or payments partner integrations : you understand the failure modes, the partner ecosystem dynamics, and the regulatory and compliance context that shapes this work A track record of building TechOps or operations engineering teams : you've defined role shapes, built the hiring pipeline, leveled candidates, and grown a team from a foundational state Demonstrated ability to influence engineering roadmaps : you've successfully advocated for reliability investments, partner integration work, or operational tooling and driven those priorities into planning and execution cycles
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do In this role, you will lead and build the Bridge Financial Crimes Operations team, which was established following Stripe’s acquisition . You will manage a team of Operations Associates dedicated to mitigating financial crime risks specifically for Bridge customers and end-users. Your main focus will be guiding the team through critical Anti-Money Laundering (AML) reviews. This includes overseeing the validation of customer and end-user data and documentation, analyzing transactions and on-chain activity, and assessing customer behavior to effectively detect and prevent money laundering and other financial crimes within the Bridge ecosystem. The Financial Crimes Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Set a clear strategic vision for the Bridge team and build the path to execute it in both the short and long-term, ensuring alignment with overall Financial Crimes and company objectives Recruit, manage, and develop a high-performing team of in-office Financial Crimes Operations Associates, fostering a collaborative, inclusive, and results-oriented environment Guide your team in conducting thorough financial crimes investigations (including AML and Terrorism Financing) by analyzing accounts and transactional data to effectively identify and mitigate risks Proactively identify gaps and opportunities, leading initiatives to enhance systems and scale operations to address emerging financial crime risks Collaborate with and influence cross-functional stakeholders (e.g., Risk, Compliance, Product, Engineering, Legal) to optimize user experience, improve processes, and mitigate risks Cultivate a team culture aligned with Stripe’s values, ensuring engagement and professional growth through structured feedback, coaching, mentoring, and advocacy Utilize data to analyze performance, identify trends, conduct root cause analysis, and make informed decisions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of direct people management experience within financial crimes (AML, Sanctions, Fraud), risk, compliance, or related operations functions Expertise in AML regulations (such as BSA/Patriot Act, EU Anti-Money Laundering Directives), financial crime typologies (money laundering, terrorism financing), sanctions regimes (OFAC), associated controls/processes (including KYC/KYB), and best practices for investigations and risk mitigation Operational background with demonstrated experience in driving process improvements, managing performance against SLAs/metrics, and scaling operations Strategic thinking and problem-solving skills, with the ability to navigate ambiguity and translate complex challenges into actionable plans Ability to analyze performance data, identify trends, and make data-driven decisions Excellent written and verbal communication skills in English and Spanish Preferred qualifications Industry certifications such as ACAMS, ICA, CFCS, or similar Knowledge of, or experience working with, financial crime technology stacks (e.g., transaction monitoring systems, case management tools, screening solutions) Strong understanding of cryptocurrency financial crime risks, particularly related to stablecoins Experience collaborating closely with Product or Engineering teams to enhance tools and systems Experience working in a fast-paced, high-growth technology company, particularly within payments, e-commerce, or fintech Experience building and scaling new teams or functions
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Workplace team creates and operates inspiring, comfortable, and innovative spaces that bring Stripe’s culture and values to life and provide a foundation for achieving our mission. In this role, you will be part of the team that supports and builds food programs worldwide, from our food philosophy and safety standards to our vendor management and feedback systems. Our team is strategically distributed across all regions but operating as one cohesive unit that shares ownership of our entire global portfolio. To further strengthen our ability to provide real-time partnership across all time zones, we are looking for a leader as a Food Experience Manager to join us. This role reports to the Global Head of Food, and is based in South San Francisco. What you’ll do As a Food Experience Manager, you will be a key architect of our global food programs, based in our Oyster Point Headquarters, but with a worldwide impact. Responsibilities Global Program Builder: You will take the lead in designing, building, and documenting our scalable, global "playbooks" for core operational functions (e.g., vendor QBRs, new site launches, budget management). Drive Global Program Execution: You will be responsible for the successful execution of our global standards across a fluid portfolio of offices, which may span multiple regions. Your role is to ensure consistency, compliance, and high performance, regardless of location. Synthesize Global Data: You will analyze user feedback and operational data from across our entire global portfolio to identify systemic trends, risks, and opportunities, transforming that data into actionable business intelligence for the whole team. Lead High-Stakes Vendor Partnerships: You will manage the relationship and performance of our strategic food service partner(s), ensuring strict adherence to our Statements of Work (SOWs) and leading rigorous Quarterly Business Reviews (QBRs). Advise on Global Growth: As a direct partner to the Global Head of Food, you will serve as a strategic advisor for all new office builds and expansions, providing expert input on design and operational readiness, no matter the location. Developing communication strategies: Lead program change by developing adoption plans, training, and communication strategies that drive consistent execution across regions. Who you are We’re looking for someone who is passionate about food and hospitality but thinks like a systems architect for a global product. While deep hospitality experience is a plus, we are excited to consider exceptional candidates from diverse operational backgrounds, including tech, logistics, or high-end retail, who have a proven track record of building scalable, user-obsessed systems. You are an expert in creating world-class customer experiences and are obsessed with using scalable, data-driven systems to deliver them consistently across cultures. You have a proven track record of managing complex, multi-unit or multi-regional operations, and have experience building a single, consistent standard and deploying it across a diverse portfolio. You are deeply analytical and data-fluent, able to synthesize disparate data sets from multiple regions into a single, cohesive strategic narrative. You are a "first-principles" thinker who is energized by questioning industry conventions and building something new. You are a natural stakeholder manager, able to partner effectively with cross-functional teams like Real Estate, Finance, and Legal to influence outcomes. You have direct experience managing high-stakes third-party vendor relationships, including contract negotiation and performance management. Minimum requirements 8+ years of leadership experience building and scaling complex, customer-facing operations (e.g., in the food & beverage, high-end retail, or tech industries). Direct experience in concept development, multi-unit operations, or scaling a service-oriented business. Demonstrable experience managing a P&L and using data to drive business decisions.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Marketing organization is undergoing a fundamental transformation in how it works. We're building a team of Forward Deployed AI Accelerators (FDAs) embedded directly with marketing cohorts to make AI the default mode for all work — not an occasional tool, but the foundation of how every marketer at Stripe executes. Today, marketers are already achieving remarkable results — building their own data dashboards, creating agents that compress multi-day processes, and authoring tools that accelerate workflows. The FDA team exists to take what's working and systematically scale it across the entire marketing organization. What you'll do As a Forward Deployed AI Accelerator, you'll be embedded with a group of approximately 20 marketers organized by functional team, shared workflow, or location. You'll build alongside them, and you'll help them fundamentally change how they operate. Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool. Responsibilities Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs • Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities Coach and partner with each marketer through a progressive journey — from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency • Teach marketers to build and iterate on their own tools over time, creating independence Recognize patterns across your cohort and systematically scale what works — a tool built for one marketer will be reusable for their peers Document every tool, playbook, and transformation pattern you build so the entire FDA team uses each other's work Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work Prepare marketers for an agentic future — not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows Who you are We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work — not as a novelty, but as your default operating mode. You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory — you've built things that changed how real work gets done. You build in real time alongside the people you support. You are an outstanding coach and communicator. You meet people wherever they are. You create desire for progress, and you adapt your approach to each person. You understand marketing work. You either have direct experience in marketing or quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it. You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions. You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who succeeds in many roles at Stripe. You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter. You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment. Minimum requirements 5+ years of professional experience in a role requiring diagnostic thinking, problem-solving, and cross-functional collaboration Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot — building with it) Track record of coaching, teaching, or enabling others — formally or informally — with evidence that people you've helped actually changed how they work Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting approximately 20 marketers at varying stages of their AI journey) Preferred qualifications Experience in marketing, marketing operations, growth, or a closely adjacent function Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Codex, custom agent frameworks, API integrations, workflow automation tools) Experience with change management, organizational transformation, or large-scale enablement programs Familiarity with marketing technology stacks (e.g., Marketo, Salesforce, analytics platforms, content management tools) Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team Background in consulting, solutions engineering, technical account management, or other client-facing technical roles
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Marketing organization is undergoing a fundamental transformation in how it works. We're building a team of Forward Deployed AI Accelerators (FDAs) embedded directly with marketing cohorts to make AI the default mode for all work — not an occasional tool, but the foundation of how every marketer at Stripe executes. Today, marketers are already achieving remarkable results — building their own data dashboards, creating agents that compress multi-day processes, and authoring tools that accelerate workflows. The FDA team exists to take what's working and systematically scale it across the entire marketing organization. What you'll do As a Forward Deployed AI Accelerator, you'll be embedded with a group of approximately 20 marketers organized by functional team, shared workflow, or location. You'll build alongside them, and you'll help them fundamentally change how they operate. Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool. Responsibilities Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities Coach and partner with each marketer through a progressive journey — from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency Teach marketers to build and iterate on their own tools over time, creating independence Recognize patterns across your cohort and systematically scale what works — a tool built for one marketer will be reusable for their peers Document every tool, playbook, and transformation pattern you build so the entire FDA team uses each other's work Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work Prepare marketers for an agentic future — not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows Who you are We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work — not as a novelty, but as your default operating mode. You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory — you've built things that changed how real work gets done. You build in real time alongside the people you support. You are an outstanding coach and communicator. You meet people wherever they are. You create desire for progress, and you adapt your approach to each person. You understand marketing work. You either have direct experience in marketing or quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it. You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions. You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who succeeds in many roles at Stripe. You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter. You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment. Minimum requirements 5+ years of professional experience in a role requiring diagnostic thinking, problem-solving, and cross-functional collaboration Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot — building with it) Track record of coaching, teaching, or enabling others — formally or informally — with evidence that people you've helped actually changed how they work Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting approximately 20 marketers at varying stages of their AI journey) Preferred qualifications Experience in marketing, marketing operations, growth, or a closely adjacent function Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Codex, custom agent frameworks, API integrations, workflow automation tools) Experience with change management, organizational transformation, or large-scale enablement programs Familiarity with marketing technology stacks (e.g., Marketo, Salesforce, analytics platforms, content management tools) Experience building and scaling internal tools, templates, or playbooks that were adopted beyond your immediate team Background in consulting, solutions engineering, technical account management, or other client-facing technical roles