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About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: AI Gateway gives developers one place to connect applications and agents to hundreds of models with one API key. It handles provider routing and fallbacks, unifies billing and observability, and lets teams manage spend and security controls across production AI workloads. Designing this well is a systems problem. A developer should be able to choose the right model, make and verify a first request, diagnose a failed request, and configure routing, budgets, credentials, and security controls without losing sight of the application they are trying to build. The right interface might be in the dashboard, on the public model catalog, in the CLI, in an API response, or in code. You will be the Design Engineer for AI Gateway, owning product design and frontend implementation across those surfaces. You will work with customers, a Product Manager, and engineers to understand the problem, explore solutions, build the production experience, ship it, and learn from what happens after launch. AI Gateway is live, the model ecosystem changes every week, and the team can move from an observed problem to production quickly. This is a rare chance to use your product judgment, design craft, and code to shape a developer product and ship the experience yourself. You will be the design owner embedded with a Product Manager and a dedicated engineering team. You will also have the Product Design team around you for critique, collaboration, and support. AI Gateway will be your main product area, with room to pursue design-led improvements across Vercel. You will report to the Design Team. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production. Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem. Make models, providers, credentials, routing, budgets, logs, performance, privacy, and governance understandable, then create patterns that extend across new providers, modalities, and workloads. Talk directly with customers and use product data to understand problems, define success, make tradeoffs, and improve what ships. Own quality after launch, including visual and interaction craft, accessibility, performance, resilience, instrumentation, and edge cases. Use coding agents to explore and implement ideas quickly, while testing, debugging, and taking responsibility for what ships. About You: Your work shows what you personally identified, designed, built, shipped, and learned after launch. You build production-quality web applications with React and TypeScript and can contribute confidently in a large, existing codebase. You bring strong visual and interaction craft and have made technical or data-rich products understandable without removing the control advanced users need. You can move between graphical interfaces, CLI workflows, API behavior, and implementation details, treating accessibility, performance, failure recovery, and instrumentation as part of the design. You use customer research and product data to make decisions, communicate your reasoning clearly, challenge ideas constructively, and change direction when the evidence changes. You use coding agents in your daily work, but you can explain, test, debug, and take responsibility for the code they help produce. There is no required path into this role. You may come from product design, frontend engineering, creative development, or a career that does not fit a standard title. We care about the quality of what you have shipped and the judgment behind it. Bonus If You: Have experience with developer tools, infrastructure products, model marketplaces, or observability experiences. Have worked with AI models, providers, inference platforms, guardrails, or AI application tooling. Have experience with APIs, command-line tools, structured product content, or agent-facing interfaces. Have built an application or agent with Vercel’s AI SDK or AI Gateway. See the work: AI Gateway AI Gateway documentation Browse AI models AI model leaderboards Design Engineering at Vercel Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: Vercel's sales team is filled with hardworking, deeply technical people spanning a range of business functions to help create a new category. We are a fast-growing organization with a strong preference to grow team members and promote from within. What you will do: Your involvement will center around helping companies understand their migration path to Vercel before taking them through the onboarding process and proactively managing the account thereafter. You will continue Vercel’s dedication to providing an exceptional enterprise experience in the AMER market. About you: Top performer with history of success Coachable and collaborative Positive attitude Team first attitude and no ego Experienced with Enterprise SaaS sales cycle closing 6-7 figure deals 5+ years Enterprise SaaS experience Able to sell to technical buyers / developers, driving process through legal, procurement, security, Comfortable with outbound sales. Ability to be self-guided, the team is very supportive, however we are also growing very quickly. Having the ability to accelerate and take ownership is key. Love to work it out when challenged, happy to help create processes, rather than needing them all pre-defined. Passionate about your customers and how Vercel solves their problems Motivated, curious, hungry Driver who can adapt to constant change and RAPID growth Bonus if you: Have deep technical understanding of web technologies Experience with web infrastructure / developer tools Have an established network of technology companies Have done some web-development Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA range for this role is $290,000-$340,000 OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: The Partner team at Vercel is charged with accelerating our growth with partners. As a Partner Lead, EMEA , you will play a pivotal role in helping to establish, and grow our partner ecosystem with Technology and Solution partners. This is a senior individual contributor role for a builder. You will define the strategy, activate priority partners, and generate meaningful partner-sourced and partner-influenced pipeline. You’ll work cross-functionally across Sales, Marketing, Product, and Leadership to establish Vercel as a strategic platform within the EMEA ecosystem. If you are energized by creating net-new revenue streams, shaping GTM strategy with partners, and turning early-stage relationships into scaled growth engines, this role is for you. What you will do: Build and Scale the EMEA Partner Ecosystem Define and execute Vercel’s regional partner strategy across EMEA wide Technology and Solution partners. Identify, recruit, and activate high-impact regional and global partners, including regional GSIs and strategic ISVs at regional level. Establish scalable engagement models and joint value propositions that drive measurable pipeline and revenue. Drive Partner-Sourced & Influenced Revenue Develop joint GTM plans with partners to generate partner-sourced and partner-influenced pipeline. Lead co-sell motions, account mapping, and opportunity acceleration in partnership with regional Sales leaders. Own revenue targets tied to partner performance and ecosystem contribution. Develop Strategic Relationships Build executive-level relationships with alliance leaders, practice heads, and GTM stakeholders. Serve as the primary point of accountability for strategic partner success in EMEA. Align partner objectives with Vercel’s growth priorities. Solution & Offering Development Collaborate with Solution partners to package and bring Vercel’s AI Cloud and frontend platform offerings to market. Identify repeatable use cases, industry plays, and reference architectures that unlock scale. Provide structured feedback to Product and Marketing based on regional partner and customer insights. Enablement & Ecosystem Activation Lead partner enablement initiatives to ensure technical, sales, and marketing readiness. Equip partners with messaging, positioning, and use-case clarity to successfully sell Vercel. Represent the EMEA partner voice internally and ensure alignment across teams. About you: 7+ years in business development, partner management, and/or sales roles at high growth tech company Proven track record of building partner-sourced pipeline from zero to multi-million-dollar impact. Strong understanding of frontend technologies, cloud infrastructure, and AI development ecosystems. Existing EMEA partner network (agencies, GSIs, hyperscalers, technology partners) that you can activate. Experience driving co-sell motions and working closely with regional sales teams. Executive presence with the ability to influence senior stakeholders internally and externally. Highly collaborative, action-oriented, and motivated by exceeding ambitious growth targets.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Traditional product security teams work one report at a time: a person triages a bug bounty submission, validates it, reproduces it, and hands it off for a fix. That doesn't scale past a certain volume, and Vercel is well past it. Adding more triagers doesn't close that gap. Building the systems that triage at that scale does. This role is about building that system. Your core focus is tooling that triages and validates bug bounty and other externally reported security findings at scale, reasoning about validity, severity, and reproducibility the way a human triager would, but continuously and at volume. And we want to go beyond triage. The real leverage is in connecting a validated finding to its root cause and driving the fix, ideally with the remediation itself proposed or opened automatically for well-understood vulnerability classes. More broadly, this is a mandate to rethink traditional security tooling for how Vercel actually operates: agent-scale testing and automation in place of processes built for a much smaller company. This role also has real scope to build tooling that gives our customers their own security testing capabilities for what they build on Vercel, not just harden Vercel's own surface. Because of this, we're optimizing for someone who wants to build systems, not someone whose background is manual penetration testing. A software engineer with a strong desire to move into security, or a security engineer with a strong engineering background, is exactly who we're looking for. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Build tooling to triage and validate bug bounty and external findings at scale: Design and operate the systems that take in externally reported vulnerabilities and automatically assess validity, severity, and reproducibility, at a volume no manual triage process could match. Push triage beyond pattern matching, into agentic analysis: Build and operate LLM/agent-based reasoning that can validate business logic, auth, and design-level findings, not just match against known signatures. Go from validated finding to root cause: Trace validated findings back to the underlying pattern or class, so the team fixes the reason it happened, not just the one report that came in. Build toward automated remediation, not just automated triage: Design systems that can propose, and increasingly open, the fix itself for well-understood vulnerability classes, with the right human review gates in place. Rethink traditional security tooling for scale: Question which parts of the traditional product security toolkit (manual threat modeling, ad hoc code review, point-in-time pentests) still make sense at Vercel's scale, and build the agent-driven tooling that replaces or augments them. Own and evolve the bug bounty program: Manage the researcher-facing side (scope, policy, engagement) as well as the internal tooling, so every report gets resolved and makes the automated triage smarter for the next one. Build toward customer-facing security testing capabilities: Extend the tooling and automation you build for Vercel's own products into a capability customers can use to test the security of what they build and deploy on the platform. About You: You're a builder first: Strong software engineering background is more important here than classic penetration testing experience. You'd rather build the system that triages a thousand reports than work through them one at a time. We're equally excited by a software engineer who wants to move into security and a security engineer with a strong engineering background; a manual pentesting background alone is not what this role is optimized for. Understand vulnerability triage and validation, even if that's not your primary background: You know (or can quickly learn) how to assess an externally reported finding, reproduce it, and judge severity, and you understand what makes that process hard to scale. Curious about, or already building with, agentic and LLM-based security tooling: You have a point of view on where AI agents can reliably validate, root-cause, and fix vulnerabilities today, and where they can't yet. Root cause and systems thinking: You default to "how do I make this scale to the next ten thousand reports" and "why did this class of bug happen," rather than closing the one ticket in front of you. Comfortable defining a new practice: Agent-scale product security isn't a mature discipline yet. You're excited to help define what it looks like at Vercel rather than inherit a playbook. Web tech stack proficiency: Strong familiarity with JavaScript/TypeScript and Node.js runtime security, and modern web frameworks (ideally Next.js or React and Node-based frameworks), so you can read and validate the code your tooling is analyzing. Bonus If You: Have built or contributed to security automation used broadly across an engineering org, not just for your own team. Have experience running or triaging a bug bounty / vulnerability disclosure program. Have experience testing or securing multi-tenant platforms where customer-built applications run on shared infrastructure. Have built systems that auto-generate or auto-propose code fixes, not just findings. Have thought about what security testing as a product capability could look like for a platform's customers. Hold relevant security certifications or recognitions (for example, OSCP, OSWE, CISSP, or notable bug bounty hall of fame entries). These demonstrate your depth of knowledge, though they are not required. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role: We are looking for a Senior Partner Solutions Engineer to join our partnerships team in EMEA. This role will lead enablement and pre-sales motions with Vercel's solution and consulting partners (SIs and GSIs) across the region, with a primary focus on the DACH market. Partner Solutions Engineers work with partner engineering, sales, and product teams to grow adoption of Vercel's products and build strong technical relationships. A key focus in this role will be growing partner-delivered capacity in the DACH region: running Vercel's partner certification program, creating and delivering technical enablement and workshops, and supporting pre-sales motions where partners are engaged. Fluency in German and/or French is essential; this is a spoken, partner-facing role. This role will serve as a developer advocate for Vercel across solution and consulting partners. You will be the expert on building and delivering with Vercel products, including AI and agent workloads, and will establish best practices, author guides, lead workshops and hackathons, and build solutions for partner communities and Vercel teams. Partner Solutions Engineers require a strong web development background, especially in frontend development, cloud infrastructure, networking, and modern application development. Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with practice leads, delivery teams, and executives. This is an in-person (hybrid) position that will require you to be based in Vercel's London or Berlin office with a required 3 days per week in office. What you will do: Serve as subject matter expert on Vercel and Next.js to partner engineering teams and leadership across EMEA. Run Vercel's partner certification program in the region: deliver certification workshops, review certification projects, and guide partner engineers through the program. Create and deliver technical training and enablement on Next.js and Vercel best practices, including building agents and AI applications on Vercel. Deliver one-to-many technical workshops for partner engineering teams, and author the workshop content behind them. Run and support partner hackathons that build partner skills and surface joint solutions. Provide pre-sales support where partners are engaged: proofs of concept, technical deep dives, and deal unblocking alongside Vercel's sales and sales engineering teams. Serve as the main technical contact for SIs and GSIs in the region, building lasting relationships with their engineering teams and practice leadership. Build templates and solutions that equip partner communities with the best practices on delivering with Vercel. About you: You are passionate about building first-class user experiences on the web. You have a strong understanding of web architecture, frontend development, and serverless computing. You have 2+ years of experience as a solutions engineer advising or consulting engineering teams. You have 4+ years of experience building and launching frontend applications using Next.js or React. You speak German and/or French; spoken fluency in at least one of them, alongside professional English, is essential for this role. You have worked with or within agencies, systems integrators, or consulting firms, and understand how they staff, deliver, and grow a technology practice. You are experienced in developer relations, from training sessions and talks to producing technical content. You have a results-driven mindset and are experienced working in a fast-paced environment. You are comfortable working with remote, globally distributed cross-functional teams. You have excellent communication skills and experience building and maintaining strong relationships with stakeholders. You have experience driving the adoption of web technology or previous pre-sales experience. You are based in EMEA and able to travel 20% of the time. Bonus if you: Have built and shipped AI-powered or agentic applications, ideally with the AI SDK. Speak both German and French. Have run certification, training, or enablement programs at scale. Have experience with composable architectures (headless CMS, commerce, search, analytics) common in partner-delivered projects. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the role We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. What you will do Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop. Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration. Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone. Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not. Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish. Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption. About you 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply. Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner. Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one. Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure. Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product. Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn. You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey. You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started. Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability. Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region. Bonus if you Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.). Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks. Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer. Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated. Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel's sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. You’ll run full-cycle deals in close partnership with Solutions Architects, Marketing, and Customer Success, and you’ll help shape how Vercel goes to market as we continue to expand our Commercial segment. We’re building a team with a strong preference to grow talent internally. If you want a path to larger scopes and leadership over time, this is a great place to do it. This is a high-impact, net-new logo role on a fast-growing, technical sales team. You’ll sell to developers and engineering leaders at modern, digital-native companies, connecting Vercel’s front-end cloud and developer experience to measurable business outcomes (speed, conversion, productivity, reliability). You’ll be at the leading edge of modern web and AI, working with customers who build and ship fast. You’ll collaborate closely with Solutions Architects, Marketing, Product, and Customer Success to help teams adopt Vercel and expand their impact as they scale. Our team is based out of our London office three days a week - and soon, we'll be moving into our brand-new space in King's Cross. Come be part of building what's next! What You Will Do: Own a net-new revenue number by building and progressing pipeline from first meeting through close Build pipeline in partnership with your BDR and generate your own outbound pipeline through prospecting, multi-threading, and thoughtful account research Develop and execute territory and account plans to drive consistent new logo acquisition Run end-to-end sales cycles: discovery, qualification, deal strategy, technical evaluation, stakeholder alignment, negotiation, and close Lead a weekly forecast and maintain high pipeline hygiene (stages, next steps, close plans, CRM accuracy) Stay on top of leading indicator metrics (e.g., activity, meetings, pipeline creation/conversion) and adjust your operating rhythm to consistently hit targets Partner cross-functionally with Solutions Architects and Customer Success to drive successful evaluations, strong handoffs, and the best outcomes for your customers Stay current on Vercel’s product and competitive landscape; translate technical value into clear business impact Use tools like Sales Navigator, Zoominfo, Outreach, SFDC, etc. About You: Top performer with history of success in pipeline generation, opportunity management, and closing customers Coachable and collaborative Team first attitude and no ego Passionate about your customers and how Vercel solves their problems Motivated, curious, hungry Bonus If You: Have experience helping companies in hyper-growth stage Have experience in Product Led Growth company Have experience in Front End Software Development Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is looking for a Strategic Vercel Development Representative (VDR) to join our Sales team. Strategic VDRs are key to our product adoption and company growth in the largest companies in the world. In this autonomous role, you will be building a pipeline of qualified business for the Strategic part of our sales organization through cold outbound and working closely with your counterparts on the Enterprise Account Executive (SAE) team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging. The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business to set up qualified meetings for the Strategic Account Executive Team. This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. What You Will Do: Kick off sales cycles by identifying and qualifying future customers in assigned geo and Enterprise market segment Write tailored messages and cold call qualified prospects Set and book qualified meetings for Enterprise AEs Work closely with Enterprise AEs on targeting some of the largest companies and logos Collaborate with your peers and guide those around you About You: Ability to navigate and prospect into large org structures in the Fortune 500 1+ years of experience as an outbound SDR Highly creative with outbound approach Bonus If You: Vercel, Next.js, or any other technical background or understanding Salesforce, Outreach, HubSpot, LinkedIn Sales Navigator Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: As an Account Executive on the Commercial Install Base team, you will own and grow a portfolio of existing Vercel customers. You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention. You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes. This is a strategic hunting role within our existing customer base. You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities. You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes. Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious. What You Will Do: Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers. Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities. Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research. Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders. Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close. Identify customer risk early and develop clear plans to protect recurring revenue. Connect Vercel’s platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity. Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations. Mobilize Developer Success, Product, Marketing, and executive resources at the right moments to advance customer outcomes. Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems. Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution. Share successful plays, customer insights, and market feedback to help the team improve. About You: We are looking for a commercially driven Account Executive who combines strong sales fundamentals with technical curiosity and a commitment to customer outcomes. In practice, this looks like someone who: Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing. Has experience owning and growing existing customer relationships, including renewals and expansion. Proactively creates pipeline rather than relying primarily on inbound demand. Can develop a point of view on an account and turn thoughtful hypotheses into customer conversations. Builds credibility with technical, executive, and commercial stakeholders. Learns complex products quickly and is curious about how modern web and AI applications are built and scaled. Can translate technical capabilities into clear business value. Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles. Demonstrates strong account planning, forecasting, and opportunity management discipline. Uses data, customer signals, and judgment to prioritize time effectively. Is coachable, collaborative, proactive, and team-first. Is resilient and energized by complex commercial problems. Bonus If You: Have experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company. Have sold to developers, engineering leaders, product teams, or other technical buyers. Have led expansions across multiple workloads, teams, or business units. Have worked with customers navigating cloud modernization, AI adoption, or application development. Have experience in a high-growth environment where go-to-market motions were still evolving. Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo. Use AI, automation, or self-built workflows to improve your effectiveness. Aspire to coach others, own increasingly complex accounts, or grow into leadership. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-KQ1 #LI-DNI
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscaler’s, SIs, and agency partners embedded in the strategy from day one Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation About You: 5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them Fluent in English and local language requirements based on the territory you’re focused on; Comfortable discussing architecture with a CTO and total cost of ownership with a CFO A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximize long-term revenue Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch A value seller who leads with business outcomes and customer pain, not feature lists Bonus If You: Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the ANZ market Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the ANZ market Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The Australia based pay range for this role is 388,000 - 524,000 AUD OTE. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About Startups @ Vercel The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most. We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction. We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here. This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed. About The Role You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio. If you’re based within commuting distance of our London office, the role includes in-office anchor days. What You Will Do Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints Landing new logos, driving early activation, and making Vercel the default choice before competitors get in Driving first activation, earning trust fast, and positioning Vercel as the obvious default stack Focus on pipeline generation, outbound, identifying high-potential startups early Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks About You We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset. You identify pattern recognition, have founder empathy, and have the ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions. You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work. In practice, this looks like someone who: Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities Believes that the best revenue outcomes come from deeply successful customers, not transactional selling Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured Is energized by ownership, accountability, and helping customers make smart decisions What This Role Is Not Not a pure Customer Success role focused on reactive support Not a transactional sales role detached from customer outcomes Not a highly scripted role with narrow ownership or predefined motions This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is seeking a Business Development Representative to help bring the next wave of innovative companies onto the Vercel platform. This role is ideal for individuals who are curious about web technologies and eager to launch their career in technical sales at one of the world’s leading developer tools companies. As a Business Development Representative, you’ll play a key role in connecting with engineering and product leaders at fast-growing companies, educating them on how Vercel can help their teams ship faster and build better web experiences. You’ll work closely with Account Executives to identify, qualify, and nurture opportunities within the Majors segment — our largest enterprise customers. This is a hands-on, high-impact role where you’ll learn directly from world-class sales and product leaders, gain exposure to the SaaS sales cycle, and build a strong foundation for a career in go-to-market at Vercel. What You Will Do: Identify and engage enterprise companies that could benefit from Vercel’s platform Research prospects and tailor outreach to engineering and product leaders Qualify inbound leads and generate outbound opportunities through personalized outreach Partner with Account Executives to build pipeline and drive adoption in the Majors segment Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness About You: Passion for web development and staying current with the latest trends and technologies 2+ years of experience as an outbound SDR Ability to navigate and prospect into large org structures in the Fortune 500 Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders Strong problem-solving abilities and attention to detail Self-motivated and able to work independently while also collaborating effectively with cross-functional teams Bonus If You Have Experience With: Background in computer science, web development, or a related technical field Vercel, Next.js, or any other technical background or understanding Salesforce, Outreach, or similar Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $100,000 - $120,000 OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI #LI-SP2