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Engineering Manager, Platform (Privy)
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do You’ll lead Privy’s Wallet Platform team, a product-minded platform group building the primitives and developer-facing surfaces behind Privy’s wallet product that helps our users transact more than $18B monthly. The team works on everything ranging from deep wallet infrastructure like AWS Nitro Enclaves, to developer APIs, webhooks, and secure transaction submission. You’ll balance new capabilities with targeted reliability and scale work, setting technical direction while keeping the team close to the developer and customer experience. This is a hands-on, TLM-shaped engineering management role. You’ll grow a small team, stay close to architecture and execution, and help Privy make sound platform investments as the product scales. Set the technical direction for the platform capabilities that underpin Privy’s wallet product. Drive four nines uptime and own the reliability, performance, usability, and evolution of Privy’s wallet system Work directly with Product, Security, and other engineering teams to define durable interfaces and turn platform needs into clear roadmaps. Build and ship systems in weeks that will last years Stay close to the work by reviewing pull requests and design documents, helping scope technical initiatives, and stepping into complex technical problems. Build a team culture that values technical rigor, ownership, urgency, and thoughtful operational practice. Be a thoughtful people leader shaping careers, coaching your team and those around you, and learning from others invested in your success. Who you are You have strong ownership and care deeply about business impact. You have a performance-oriented mindset and a high bar for quality and excellence. You have deep backend or platform experience and can independently evaluate architecture, systems tradeoffs, and technical feedback. You understand that a platform is a product. You can connect decisions about interfaces, reliability, performance, and migrations to developer, customer, and business outcomes. You can set technical direction for a platform that must serve multiple product needs, while maintaining clear boundaries and a durable architecture. You have experience leading and developing engineers, and understand that strong management requires active practice. You stay close to architecture and execution, including design reviews, code review, and complex technical decisions. You’re comfortable working through ambiguity and balancing long-term platform foundations with immediate product needs. Experience with wallet, custody, signing, crypto infrastructure, or consequential platform decision-making is a plus.
Head of Marketing, Southeast Asia
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our APAC Marketing mission is to engage priority audiences through impactful and relevant marketing campaigns and events, to drive growth in adoption of Stripe's solution offerings across the region. Our South East Asia (SEA) Marketing mission is to partner closely with the Go-To-Market (GTM) organization—including Sales, Sales Development, Solutions Architects, Partnerships, and Policy teams—to accelerate Stripe's growth across SEA's diverse and fast-growing markets. SEA is one of the most dynamic opportunities for digital commerce and financial infrastructure globally, spanning a rapidly expanding digital economy across Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Vietnam. As the SEA Marketing Lead, you will build and own the regional marketing function at one of the most consequential moments in Stripe's APAC expansion. What you'll do As the South East Asia Marketing Lead, you will own an end-to-end marketing strategy for SEA, driving pipeline, brand awareness, and revenue contribution across the region's priority markets and segments. You will operate as the SEA marketing owner, partnering closely with Sales, SDRs, Solutions Architects, Partnerships, and Comms to design and execute programs that resonate with the region's unique market dynamics—from Singapore-headquartered enterprises expanding globally to high-growth digital startups and cross-border commerce players across emerging SEA markets. Responsibilities Develop and own Stripe's South East Asia marketing strategy, aligning programs to regional GTM priorities across key markets including Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Korea. Drive measurable full-funnel impact—pipeline creation, deal acceleration, customer acquisition, expansion, and long-term engagement—across the entire customer lifecycle journey for target segments and verticals in SEA. Build deep, trusted partnerships with SEA Sales, SDR, and Solutions Architecture teams; co-develop market-specific GTM plans with sales leadership and ensure disciplined pipeline follow-through. Partner with APAC Demand Generation, Product Marketing, and Comms to develop locally relevant messaging, content, and campaigns tailored to executive buyers, technical decision-makers, and line-of-business leaders across SEA markets. Drive Stripe thought leadership and brand differentiation, positioning the team as a strategic partner to internal and external stakeholders. Design and execute field marketing programs—including account-based marketing (ABM), executive roundtables, industry forums, third-party conferences, and curated field events—at both regional and market level. Translate Stripe's platform capabilities—payments, financial infrastructure, APIs, and ecosystem partnerships—into locally differentiated value propositions that address SEA-specific trends, regulatory environments, and business models (e.g., super apps, digital wallets, cross-border commerce, embedded finance). Build and nurture strategic regional ecosystems, including technology partners, industry associations, VCs, accelerators, and media platforms, to expand Stripe's reach and influence across target segments and verticals. Track, analyze, and communicate program performance with rigor; continuously optimize programs for efficiency, scale, and revenue impact while contributing best practices to the broader APAC and global marketing playbook. Surface market intelligence on emerging industry trends, competitive dynamics, and whitespace opportunities to inform product positioning, GTM strategy, and leadership decisions for SEA. Who you are We're looking for someone who meets the minimum requirements to be considered for this role. Preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant B2B marketing experience, with a strong focus on field marketing, demand generation, ABM, or integrated marketing, including 5+ years focused on South East Asia markets. Demonstrated ability to design and execute regional marketing strategies that deliver against full-funnel metrics including pipeline creation, acceleration, and expansion. Proven experience marketing to enterprise, mid-market, or high-growth startup customers across diverse SEA geographies, with understanding of the region's economic, cultural, and regulatory environments. Hands-on experience with content development, executive engagement programs, vertical events, ecosystem partnerships, and multi-touch integrated campaigns. Strong cross-functional leadership and collaboration skills, with a track record of working closely with Sales, SDRs, Solutions Architecture, and regional stakeholders through joint planning and execution. Experience operating as a regional marketing owner while leveraging centralized demand generation, product marketing, and agency resources to scale programs efficiently. Proven ability to scale marketing impact through effective leverage of agency, media, and contractor resources. Solid understanding of CRM systems, funnel reporting, and data-driven marketing execution; familiarity with ABM frameworks and enterprise buying motions. Strong written and verbal English communication skills. Based in Singapore, with willingness to travel across SEA markets as needed. Leverages AI tools to automate routine tasks, build target lists, and personalize outreach, while maintaining rigorous standards for accuracy, data privacy, and brand alignment. Preferred qualifications Experience marketing platform, API-driven, SaaS, fintech, or cloud-based solutions to enterprise or digital-native audiences in SEA. Strong understanding of SEA-specific digital economy trends, fintech regulation, cross-border commerce dynamics, and embedded finance opportunities across key markets. Excellent program management skills, with the ability to manage multiple complex, market-specific initiatives across verticals and stakeholders simultaneously. Strong analytical capability, with the ability to translate performance data into actionable insights and strategic recommendations. Experience working with industry associations, consulting firms, system integrators, government bodies, or ecosystem partners to amplify reach and credibility across SEA. Startup mentality: bias to action, high adaptability, and operational discipline in a fast-evolving, high-growth environment. Creative, resourceful, and committed to operational and creative excellence. Proficiency in one or more additional SEA languages (Bahasa Indonesia/Malay, Thai, Filipino, or Vietnamese) is a plus as this role will be supporting businesses across multiple countries in the Southeast Asian region.
Head of Market Intelligence, Product Marketing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team generates customer insights that shape Stripe's product strategy and leads go-to-market across our suite of products. It's a highly cross-functional role—we partner closely with Product, Engineering, Sales, Partnerships, and Demand Generation, and we work across the entire product lifecycle: from helping shape what we build, to driving launch and commercialization, to growing adoption post-launch. Market Intelligence is embedded within Product Marketing and provides product and GTM leadership with the insights, analysis, and recommendations needed to sharpen product-market fit and position Stripe effectively in the market. What you’ll do We're looking for a leader to manage the Market Intelligence team, define how it interlocks with partner functions across Stripe, and lead strategic initiatives to strengthen our market position. In this role, you'll be the connective tissue between market signals and Stripe's most critical product and GTM decisions—clearly articulating priorities that inform what we build and for whom. You'll partner with senior leaders across Product, Engineering, Sales, and Marketing, manage a team of market intelligence analysts, and communicate complex ideas in ways that drive real decisions. Success in this role requires equal parts analytical rigor, storytelling, and the ability to operate fluidly between high-level strategy and ground-level execution. Responsibilities Define the direction and operating model of the Market Intelligence team at Stripe Contribute to company-wide decision-making and roadmap prioritization by partnering with product operations and product management Work cross-functionally to ensure market intelligence materials are discoverable, actively used, and meaningfully inform decision-making Lead ongoing market research and competitive analysis, including tracking industry players' go-to-market strategies and messaging Manage and develop a team of market intelligence analysts Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of product marketing or market intelligence experience, with a strong preference for candidates with experience working in B2B settings Demonstrated track record building and scaling a market intelligence program, including tools, processes, and regular executive-level reporting Proven ability to work cross-functionally to drive results Ability to leverage data to proactively identify opportunities and deliver impactful recommendations Preferred qualifications Experience in fintech, payments, financial infrastructure, or developer-facing platform companies, with a strong grasp of how payment and revenue management products are bought and sold Experience marketing to enterprise buyers or technical decision-makers, with an understanding of complex, multi-stakeholder sales cycles MBA or advanced degree in business, marketing, or a related field, or equivalent experience at a top-tier consulting, strategy, or technology firm
Head of Sales, Billing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The world is having a monetization moment – every ambitious company is replatforming their billing solution in response to AI. Stripes Billing is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe’s portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process and helping companies not get left behind in the AI era. What you’ll do As the Head of Grower Sales (Billing), you will use your leadership and management skills to manage and grow a team of Account Executives to drive expansion and retention of Stripe Billing across the AMER region. You will build and lead a team of sellers, while collaborating with the core sales leadership, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will own the coaching, development, and performance of your team, driving the forecast of the business. You will be instrumental in leading in-depth product discussions with existing and prospective customers and building and executing against our go-to-market strategy. Responsibilities Recruit, develop and lead a team of product sales executives focused on expansion and retention of our largest Billing Users Create go-to-market plans and solutions to meet our customer needs, in collaboration with Product, Sales, Finance and Marketing stakeholders. Manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for driving revenue, increasing attach rates, and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Get hands on engaged in the largest, most strategic opportunities, leading executive relationships and helping the team win new customers. Inspire, motivate, and enable individual development to promote career growth of direct reports. Lead with clarity and context with a compelling plan in line with Stripe’s direction. Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyse results and make recommendations for action in a timely manner. Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. Who you are You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You have a reputation and drive for building strategic relationships with executives (CEO, CFO, and CTO) across the AMER region, including core markets like NA, CA, and LATAM. You excel in building clear plans to grow a region through a high-functioning sales team, with strategic thought leadership and strong management. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users. You’re as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you. Minimum requirements 10+ years of sales leadership experience, launching and growing high-functioning sales teams/products. 15+ years of experience in hyper-growth SaaS environments across the AMER region. Industry experience in finance, revenue management, financial services, or similar software services. Proven ability to be a self-starter, capable of driving business results without significant supervision. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke agreements with startup, SMB, and Commercial businesses.
Head of Startup Sales (Grower) - AMER
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AMER Startups Sales team is responsible for Stripe's fastest-growing customer segment, the companies that will become the platforms, networks, and enterprises of the future. You will be tackling the "founder's dilemma" at scale: how do we maintain the intimacy of a 1:1 relationship with thousands of companies, while building highly intelligent systems that scale? Startups represent a disproportionate share of Stripe's long-term value, and this team ensures those relationships deepen over time. What you’ll do As Head of Startup Sales (Grower), you will lead the organization responsible for growing and expanding Stripe's relationships with thousands of startup accounts post-activation. This is an expansion engine for the highly strategic Startups segment. Your teams will drive multi-product adoption, identify and act on growth signals, and build coverage models calibrated for the unique economics of high-growth startups. You will be a second-line leader managing frontline managers across multiple specialized sub-teams, each with distinct operating rhythms and coverage ratios. You'll partner cross-functionally with product specialists, solutions architects, customer success, and marketing to build the motions that turn early-stage activations into deep, multi-product platform relationships. This role reports to the Head of Startups. Develop the long-term vision and operating model for Startup (Grower), building specialized sub-teams with distinct charters Drive multi-product expansion across a large portfolio of accounts at varying stages of growth, from pre-PMF through rapid scale Build and operationalize structured expansion cadences, ensuring every high-potential account has a product-attach strategy Design coverage models that balance high-touch investment on the highest-growth accounts with signal-driven, AI-augmented coverage at scale Partner with product specialist teams (billing, treasury, platform products) to build co-sell motions that compound revenue across the Stripe platform Create the systems that detect breakout accounts accelerating within the portfolio, and ensure they receive the right coverage at the right moment Make hiring decisions, refine ideal candidate profiles by sub-team, and build a team development engine that grows AEs from early-career through senior Design comp and incentive structures that reward expansion and product depth Own the forecasting and pipeline operating rhythm for a segment with unique leading and lagging indicators Work cross-functionally across Product, Engineering, Marketing, and Operations to shape Stripe's startup experience and influence roadmap priorities based on what you hear from customers Who you are We are looking for a candidate with proven success scaling tech sales teams, strong analytical and relationship-building skills, and a genuine passion for the startup ecosystem. Minimum requirements 10+ years of experience leading high-growth sales organizations, with 3+ years as a second-line manager, specifically building specialized sub-teams with distinct operating models. Proven success driving multi-product platform growth through value-based selling, structured expansion funnels, cross-sell motions, and customer lifecycle design. Strong systems thinker with quantitative skills to model portfolio economics, coverage ratios, and signal-driven investment decisions. Ability to hire and develop high-performance AEs across various seniority levels while managing long-horizon economics and compounding returns. Demonstrated success partnering cross-functionally with product, specialist overlays, and customer success teams in a complex platform environment. Preferred Qualifications Experience with startups as customers, understanding the nature of high-growth companies and require purpose-built coverage Prior experience at a high-growth technology or infrastructure company Familiarity with payments, fintech, or financial infrastructure Experience designing comp plans for expansion-focused teams Track record of building or leveraging AI/automation to scale coverage beyond linear headcount growth Leadership Style You are a "player-coach" who can zoom into the details of a specific startup’s strategy while simultaneously zooming out to shape our long-term operating rhythm. You ensure the customer remains the north star of everything that we do and that our growth motions genuinely deliver value at every stage of the startup lifecycle.You thrive in high-velocity environments and can lead through influence in a matrixed organization. You will embody Stripe’s core operating principles in your day-to-day leadership: User first: You will advocate for the startup founder’s experience, ensuring our growth motions and product expansions solve genuine business problems for our users. Stay curious: You will constantly seek to understand the evolving startup landscape, experimenting to improve how we serve our fastest-growing segment. Collaborate egolessly: You will work seamlessly across Stripe prioritizing the collective success of the Startups mission over individual or team-specific accolades.
Implementation Specialist, GTM Accelerate
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. The Stripe Accelerate is a 3-month offering that unlocks access to a team of Stripe experts to help the user through every step of the implementation. This is included as part of Stripe solution, at no extra cost to our users. Accelerate Onboarding Managers provide prescriptive guidance and planning for the user’s onboarding journey. Onboarding Specialists provide product workshops, best practices, regular check-ins, and technical Q&A. This offering is targeted at Startup and SMB users. A few key features of Accelerate include: Specialized experts: Accelerate experts provide experience helping customers integrate Stripe technology in thousands of projects. Project management consists of a kick off call, regular check-ins, email Q&A to help unblock your team. Product workshops and training for fraud and dashboard What you’ll do The Onboarding Specialist is responsible for providing technical guidance to users during their onboarding journey with Stripe. They proactively address technical queries, troubleshoot issues, and provide solutions to ensure a seamless onboarding process. They work closely with users to understand their needs, offer guidance on best practices, and anticipate and address any potential technical challenges. The Onboarding Specialist collaborates with cross-functional teams, escalates issues as needed, and maintains accurate records of user interactions. Their goal is to provide exceptional customer service and ensure that users have a positive and successful onboarding experience with Stripe. Responsibilities Proactively providing technical guidance and support to users during their onboarding journey with Stripe. Deliver pre-built technical workshops and kick off calls to users. Provide light touch project management for ongoing Stripe implementations and timely escalate any delays with planned go-live dates. Troubleshooting technical issues and providing timely solutions to ensure a smooth onboarding process. Collaborating with cross-functional teams to address user queries and concerns. Maintaining accurate records of user interactions, issues, and resolutions. Anticipating and addressing potential technical challenges during the onboarding process. Proactively propose improvements. Offering guidance on best practices, product features, and account setup to ensure user success. Continuously updating knowledge of Stripe's products, features, and updates. Escalating complex technical issues to appropriate teams for resolution. Providing exceptional customer service to ensure a positive onboarding experience for users. Contributing to the improvement of onboarding processes and documentation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Advanced English proficiency- fluent in written and spoken. 2+ years of implementation consulting in API technologies or other complex technical environments. Excellent problem-solving and troubleshooting skills. Strong technical understanding of APIs and experience with SaaS solutions. Comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. Strong communication and interpersonal skills, with an ability to effectively engage and influence various stakeholders. Preferred qualifications Experience working with financial systems, online payments, or e-commerce platforms. Experience collaborating with cross-functional teams in a fast-paced environment. Experience delivering live technical training to users. Comfortable with various code-level debugging & writing of code.
KYB/KYC Operations Associate, Bridge (English fluency)
Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About Bridge Operations and the team As Stripe's user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges. The Bridge Operations strategy provides operational leverage and expands Stripe's portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. This role will be part of the KYC and KYB Team within the Risk Ops organization in Bridge Operations that is accountable for performing KYC and KYB reviews during onboarding and periodic review. What you'll do We're looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and KYB compliance efforts within the Mexican market. The right candidate for this role will have experience in KYC and KYB compliance, preferably within the fintech or e-commerce space. Responsibilities • Conduct thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Mexico's regulatory requirements. • Demonstrate a deep understanding of KYC, KYB, and anti-money laundering (AML) regulations specific to the Mexico financial services industry, and apply this knowledge to your daily analyses. • Exercise sound judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer. • Handle high-complexity KYC and KYB-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties. • Adhere closely to process documentation and draft clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities. • Actively participate in building a new team and operational culture focused on robust KYC and compliance practices within the organization. • Leverage your expertise in KYC, KYB, and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action. • Collaborate cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Mexican market. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Bilingual in English: Excellent conversational, written, and reading skills. • Professional experience: 2+ years of experience in risk or any type of customer-facing roles within a fast-paced environment. • Resilience and adaptability: Proven ability to thrive in evolving environments, remain composed under pressure, and confidently navigate ambiguity. • Structured mindset: A logical, disciplined approach to problem-solving with a relentless focus on accuracy and attention to detail. • Proactive problem-solver: A self-starter capable of working independently to analyze complex data and make sound, defensible investigative decisions. • Process improvement: The ability to identify operational gaps and proactively implement solutions to enhance workflow efficiency. • Effective communication: Strong written, verbal, and interpersonal skills to clearly articulate findings and recommendations to internal teams and financial partners. • In-office presence: Full availability to work 100% on-site at our office in Reforma, CDMX. Preferred qualifications • Startup and tech background: Experience navigating the unique pace and scale of a technology-driven company. • Industry expertise: Deep knowledge of the payments landscape and the fintech industry. • Specialized domain knowledge: A technical background in KYC, KYB, Risk, or Financial Crimes (FC). • Operational agility: Prior experience working within a queue.
Machine Learning Engineer
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Applied ML team aims to reform how our users interact with Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include helping our users resolve issues with Stripe faster or making it easier for our users to sign up and navigate Stripe. We are using the latest LLMs as well as fine-tuning our own models. We're an end-to-end team going from ideas to models to shipping in production. You can learn more about our team’s work from this recent talk . What you’ll do As a machine learning engineer, you will be responsible for analyzing opportunities, proposing ideas, training & evaluating ML models, running experiments, and deploying everything to production. You will also have the opportunity to contribute to and influence ML architecture at Stripe as well as be a part of a larger ML community. Responsibilities Our team operates fluidly and here are some problems you may tackle: How do we evaluate a system offline & online? How do we improve performance to match (and beat) humans? How do we ensure model quality doesn’t degrade online? Does fine-tuning an LLM give us better performance? What are the right OSS and in-house platforms we should invest in? And in the process you will: Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product and strategy partners to propose, prioritize, and implement new product features Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions Who you are We are looking for ML Engineers who are passionate about using ML to improve products and delight customers. You have experience developing streaming feature pipelines, building ML models, and deploying them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action. Minimum requirements Have at least 3 years of experience shipping ML systems in production Hold yourself and others to a high bar when working with production systems Take pride in taking ownership and driving projects to business impact Thrive in a collaborative environment Preferred qualifications 5+ years of experience in full time software development roles Experience shipping LLM integrations to user products with high quality Experience operating in highly ambiguous environments Knowledge about driving a hypothesis from data
Manager - Legal Entity Controller
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As our user base and global footprint grow dramatically, we have unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand our portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you'll do Joining the Finance team will put you amongst some of the most talented finance and operations leaders in the world. We're looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with the board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you'll be on the ground floor of this function with an opportunity to set the pace and direction for the future. Responsibilities Build, develop, and lead a team that drives the International Accounting Controllership function based out of Bangalore Finance Perform and drive monthly and quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses, and analytical reviews, producing internal management reporting and external audit support Identify potential inefficiencies in existing processes and propose improvements Participate in building scalable accounting processes, establish measures of success, set benchmarks, and improve timelines and efficiencies to support global growth Partner with Billing, Internal Systems, Treasury, Tax, and Legal to investigate issues that arise during reporting cycles Define and execute internal control documentation and sign-off procedures including the country-prescribed regulatory frameworks (ICFR, SOX, GFS, etc.) Enhance and maintain existing accounting policy and procedural documentation Drive end-to-end improvement of input processes to enable scale and productivity Develop, manage, and improve process metrics utilizing automation, lean practices, and process optimization to scale Create global best practice documentation and facilitate sharing across the globe Create a culture consistent with Stripe Operating and Leadership Principles and a work environment that brings out the best in people Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time Partner with global process owners and functional leaders to demonstrate strong performance across multiple workflows and set a high bar for consistent improvement over time Lead cross-functional projects and reporting that drive performance improvement, visibility, and automation throughout financial services Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives Advanced finance operations experience leading large operational processes Ability to set goals and financial plans, and effectively influence leaders across Stripe Exposure to audit, accounting, and risk reviews at a large public accounting firm 12–15+ years of relevant public accounting and industry experience Led accounting teams in a multi-location environment with exposure to multicultural and dynamic business settings Com and M.Com in Accounting or Finance (Chartered Accountant or CPA strongly preferred) Strong understanding and hands-on experience working in US GAAP Excellent communication and organizational skills, both written and verbal Strong knowledge of Excel and experience working with large data sets Demonstrated experience partnering with cross-functional stakeholders Bachelor's degree in Finance, Accounting, Business, or a STEM field (Science, Technology, Engineering, Math). MBA preferred Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including new process launch and service delivery in a high-growth technology company Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, drive root cause analysis, and evaluate outcomes
Manager, Risk Operations Technology Programs
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations Technology Enablement team sits within the Risk Operations org and is responsible for partnering across Risk teams to shape the technical infrastructure that enables us to scale our Risk operations and achieve our dual goals of preventing bad actors from exploiting Stripe’s systems and delivering an exceptional user experience for legitimate users. More specifically, our team partners with Risk product and engineering teams to identify, scope, prioritize, pilot, and roll out technical infrastructure and tooling improvements to protect Stripe and serve our users. From the application of AI to our reviews, to agent diagnostic and resolution tools, to review and support case routing, to our user-facing risk support surfaces, our team’s mandate is expansive and a major lever in both protecting Stripe and its users from risk as well as improving the user experience. What you’ll do You’ll lead and develop a high-performing team of Engineering Program Managers who deliver technical programs with step-change impact for Stripe. You’ll build strong partnerships and operating mechanisms with Risk Engineering and Product, co-develop the strategy for Risk’s technical infrastructure grounded in a deep understanding of the Risk technology stack, and own mission-critical technical processes (e.g., Risk Ops tooling-stack prioritization). Responsibilities Shape and drive alignment on Risk Operations’ technical strategy that enables us to achieve our ambitious top-line goals Partners cross-functionally across Risk (eng, product, operations) to set and execute against our technical roadmap Coach a team of high-performing, engineering program managers to effectively lead technical programs; this includes providing consistent coaching, setting vision and goals, holding the team to a high-bar, fostering a strong team culture, and leading hiring efforts when relevant Occasionally personally help drive a small number of the most critical technical programs when their strategic importance, complexity, or ambiguity calls for direct senior influence Evolve the team structure, strategy, functions, and roles and responsibilities to continuously meet Stripe’s evolving business needs Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience managing program managers who lead complex, cross-functional technical programs Experience partnering directly with product and engineering teams throughout the product development lifecycle and/or go-to-market Sufficient technical proficiency to clarify architecture, trade-offs, dependencies, and risks, enabling Engineering and Product leaders to set informed technical direction Excellent analytical skills; you digest complex information and make recommendations Very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization Preferred qualifications Experience working in financial risk and compliance and/or at comparable tech companies
Manager, Sales Development
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Manager at Stripe, you'll drive Stripe's future growth engine by leading a team of inbound and outbound SDRs. You'll be working with Stripe's Sales teams to build Stripe's sales pipeline. As a Sales Development Manager, you'll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as be hands-on to work directly with the team. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills. We take a data-driven, detail-oriented approach to Sales Development, and are looking for someone who enjoys building—who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you. What you'll do Responsibilities Recruit, train, and lead a rapidly growing team of SDRs Contribute to both the long-term vision and strategy for the team and manage day-to-day operations Own and drive execution of Stripe's new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across different segments Coach, mentor, and guide the team in developing consultative and solution-based sales skills including campaign strategy, outbound execution, and nurturing interest in opportunities Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs Inspire, motivate, and enable individual development to promote career growth of direct reports Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of people management experience Experience leading inbound and outbound sales and operations in an early-stage, high-growth technology environment Proven track record of high performance in a pipeline-generating or closing role Ability to hire, train, and coach a high-performance sales team Ability to build relationships with strategic clients and industry thought leaders Demonstrated passion for startups and new technology businesses Ability to clearly communicate technical concepts and build great relationships with highly technical customers Preferred qualifications Prior experience at a growth-stage internet or software company Executive presence with demonstrated experience interfacing with CROs and senior external stakeholders Passion for emerging products and experience in adjacent or tangential fields welcomed Background in payments, stablecoins, or other crypto technologies
Head of Strategic Risk Programs, New Markets
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. As an enablement function, we work with many teams including Operations, Product, Eng, GTM, and others. We are expanding our scope into one of Stripe's most consequential strategic priorities and launching in new markets. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment. If you enjoy working on high-impact projects on a global scale, building programs from the ground up, and operating at the intersection of compliance, strategy, and execution — you'll love this role. What you’ll do People Leadership Recruit, train, and lead a global team of Program Managers; inspire, motivate, and enable individual development to promote career growth of direct reports. Develop both the long-term vision and strategy for the team and drive progress toward key metrics. Coach, mentor, and guide the team in program management and operations excellence. Build a strong team culture across a distributed, multi-timezone environment. New Markets Program Management Own end-to-end program management for a large and growing portfolio of programs, with a focus on APAC. Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies. Navigate high ambiguity — this is a 0→1 space where you will be expected to figure out the right approach, not wait for one to be handed to you. Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio. Cross-Functional Leadership Serve as the senior Risk PMO voice in global forums, representing the team in senior-level conversations across Stripe with high judgment and accountability. Provide critical coordination across Risk teams (Ops, Product, Engineering, Strategy, and others) to ensure alignment and execution. Develop partnerships across Stripe teams (Legal, Finance, Treasury, Partnerships, Product). Effectively work cross-functionally across the organization to shape Stripe's solutions; navigate competing priorities and ensure clear ownership at every stage of execution. Partner closely with executive sponsors and cross-functional leadership with clarity and confidence. Operations Identify operational impact, gap assessments, and other operational considerations to launch in new markets. Ensure operational readiness across a complex portfolio of programs, including forecasting, monitoring, and last-mile execution. Maintain high operational rigor and execution discipline across your team and function. Embody our Operating Principles and foster Stripe's values and culture. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You are a seasoned people leader and strategic operator. You develop followership, write sharp 1-pagers, and present credibly to executive audiences — and your work serves as an inspiration to your team. You are comfortable not having all the answers; you bring rigorous thinking, sound business judgment, and a bias toward action to figure out the right path forward. There is no problem too large or small: you pride yourself on being a builder and a problem solver. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in program management, strategy & operations, business operations, or a related field. 3+ years of people management experience, with a track record of building and developing high-performing teams. Demonstrated ability to operate in ambiguity and build from 0→1 — you have a track record of figuring out the right approach on problems where no playbook exists. Strong program management skills: you can track and drive multi-workstream initiatives, surface risks early, and keep stakeholders aligned without losing momentum. Strong cross-functional leadership, with experience aligning Product, Engineering, GTM, and Operations teams toward shared goals. AI fluency — you actively use AI tools to accelerate your work and can clearly articulate how and where you apply them. Experience working across global teams and time zones; flexibility to join calls outside standard business hours on a regular basis. Preferred qualifications Experience working on international expansion, market entry, regulatory, or licensing programs. Prior experience at a technology company; fintech or payments experience is a plus.