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About the Team OpenAI's Industrial Compute organization builds and operates the infrastructure required to train and serve frontier AI models. The Capacity Planning team connects rapidly changing research and product demand with the compute, networking, storage, power, data center, hardware, and operational resources required to make that demand executable. About the Role We are seeking a Technical Program Manager to build and lead capacity planning across OpenAI's large-scale AI infrastructure. You will translate uncertain workload demand into clear infrastructure requirements, allocation decisions, supply commitments, activation priorities, and long-range capacity strategies. This role sits at the intersection of research, engineering, infrastructure, finance, sourcing, deployment, and operations. You will create the planning models, operating cadences, governance mechanisms, and source-of-truth systems that allow teams to understand what capacity is required, what is available, what is at risk, and what decisions must be made. This is not a finance-only forecasting or reporting role. Success requires technical fluency across the infrastructure stack, strong analytical judgment, and the ability to move consequential decisions forward when requirements, timelines, and supply conditions change quickly. Key Responsibilities Own capacity-planning processes across near-term workload allocation, quarterly execution, and longer-range infrastructure horizons. Translate research, training, inference, and product demand into compute, accelerator, cluster, networking, storage, rack, power, and site requirements. Develop scenarios that make assumptions, confidence levels, constraints, sensitivities, and decision points explicit. Reconcile requested demand against contracted, delivered, installed, activated, and workload-usable capacity. Partner with research and engineering teams to understand workload priorities, technical dependencies, utilization patterns, and changing requirements. Partner with sourcing, finance, hardware, deployment, and operations teams to align supply commitments, activation schedules, costs, and delivery risks. Support allocation and prioritization decisions when infrastructure is constrained or delivery plans change. Track infrastructure lead times, critical dependencies, utilization, headroom, forecast accuracy, activation readiness, and capacity risk. Build dashboards, analytical tools, executive updates, and operating cadences that create a credible source of truth. Drive mitigation plans for site delays, hardware shortages, network or storage constraints, workload changes, and other capacity risks. Continuously improve planning models, governance, data quality, and accountability as OpenAI's infrastructure scales. Qualifications 8+ years of experience in technical program management, infrastructure capacity planning, cloud infrastructure, supply planning, or a closely related field. Demonstrated ownership of capacity planning for large-scale distributed systems, cloud platforms, AI or ML workloads, or hyperscale infrastructure. Ability to translate ambiguous demand into structured assumptions, scenarios, technical resource requirements, and executable plans. Technical fluency across compute, networking, storage, data center infrastructure, utilization, reliability, and deployment dependencies. Strong analytical skills and experience developing planning models, operational metrics, dashboards, or data-driven decision systems. Experience leading decisions across engineering, finance, sourcing, deployment, operations, and executive stakeholders. Excellent written and verbal communication, including the ability to explain uncertainty, tradeoffs, and recommendations clearly. Preferred Skills Experience planning GPU, accelerator, or AI infrastructure capacity for training or inference workloads. Experience with cluster allocation, cloud capacity, hardware supply, infrastructure procurement, site readiness, or production activation. Familiarity with forecasting methods, scenario planning, optimization, cost attribution, capacity economics, and utilization management. Experience building planning tools or source-of-truth systems using SQL, Python, spreadsheets, BI platforms, or similar technologies. Track record of improving utilization, reducing infrastructure cost or risk, and enabling critical workloads during periods of constrained supply. Location San Francisco, California. This role requires regular in-person collaboration with infrastructure, research, and operational partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team API Frontiers turns OpenAI’s frontier models into production APIs that developers can use to build reliable products and agents. We own the core path connecting models to developers through the Responses API, with a focus on safety, reliability, and speed. Working closely with Research, Safety, Codex, and other API teams, we bring new model capabilities into production and improve them through developer feedback. About the Role We are looking for a backend software engineer to build and operate the services behind the Responses API. You will shape API behavior, bring new capabilities from research into production, and make long-running agent workflows dependable and fast. The work combines distributed systems engineering with product judgment: designing useful developer interfaces, managing staged rollouts, and following production issues through to durable fixes. In this role, you will: Design, build, and operate APIs and backend services that bring frontier model capabilities to developers. Partner with Research, Safety, Codex, and API teams to define API behavior and deliver safe, staged launches. Build API capabilities for agent workflows, including task delegation, context sharing, and parallel execution. Strengthen long-running request reliability across timeouts, cancellation, streaming, and background execution. Improve request-processing performance and tail latency through profiling, efficient systems code, and persistent connections. Turn developer feedback and production failures into better observability, diagnostics, and lasting product improvements. Your background might look something like: 5+ years of experience building and operating backend services or developer-facing APIs in production. Strong software engineering fundamentals, with practical knowledge of distributed systems, concurrency, and asynchronous execution. Ability to diagnose production failures and performance bottlenecks using observability data and profiling. Product judgment and developer empathy, with a track record of translating complex capabilities into clear, dependable APIs. Experience taking ownership of ambiguous technical problems, from defining an approach through shipping and improving the result. Clear communication and effective collaboration across engineering, research, product, and safety disciplines. Experience with Rust, streaming protocols or WebSockets, or long-running workflow systems is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design and build internal products used daily by engineering, product, and cross-functional teams across Stripe. Own end-to-end systems—spanning frontend, backend, data, and integrations—that remove bottlenecks and meaningfully increase product development velocity. Collaborate with partner teams to understand workflows, define requirements, and build tools that improve iteration speed, quality, and clarity in the product lifecycle. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Software Engineering, Information Systems or a related field, plus five (5) years of post-bachelors progressive work experience in software development, or a related occupation. Must also have five (5) years of experience with/in each of the following: Designing, developing, testing, and maintaining full-stack or backend web applications; Programming language including Java, Go, Python, Ruby, TypeScript, or JavaScript; Building and consuming REST or gRPC APIs; Working with databases including PostgreSQL, mySQL, or NoSQL systems; Cloud environments including AWS, or GCP; Frontend frameworks including React, Vue or building product UIs; Owning large components or projects and driving alignment with cross-functional partners; and Debugging. Salary: $206,086 - $285,600/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting Permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA49 #LI-DNI
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Leading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account team; Cultivating relationships with senior executives in various departments, such as business, product, engineering, finance, and IT, in partnership with the Account Executive and team; Evangelizing Stripe's customer success stories, as well as its systems and processes; Articulating and driving customer use cases, value, and expansion while maintaining a trusted advisor status; Serving as a knowledgeable payments and commerce advisor, educating customers on the benefits of our products and industry. Who you are Minimum requirements Requires 8 years of experience in a client-facing role, managing relationships with large, global organizations. Position also requires the following: 8 years of experience executing customer facing activities to drive value and ROI from Billing and payments technical products; 8 years of experience collaborating with internal teams to create optimization plans that align with ROI opportunities, providing in depth analysis and suggestions for the user; 8 years of experience monitoring and managing client’s technical experience and engagement experience, proactively monitoring performance metrics and sentiment; 8 years of experience working with account teams to identify, track and mitigate clients at risk of churning from the platform; 4 years of experience billing technical and functional landscape, with a demonstrated understanding of customer needs and how these map to relevant functionality and use cases; and 4 years of experience advising clients on their subscription and invoicing requirements. Salary: $208,021 - $225,300/yr This salary range represents the base salary range for the role and any sales commissions / sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% telecommuting permitted. 15% domestic travel for visiting users for onsite and business reviews at their offices. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. IL48 #LI-DNI
About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to define and lead the strategy, roadmap, operating model, and growth of OpenAI’s B2B marketplace. You will build the scalable foundation through which customers discover, evaluate, adopt, and manage trusted third-party solutions built on and with OpenAI’s models. About the Role You are a senior marketplace and ecosystem leader with strong judgment, high ownership, and a track record of building scaled B2B platforms. You are comfortable moving between product design, commercial strategy, ecosystem development, and operations, and you can create clarity where there is no playbook. You bring the credibility to align senior internal and external stakeholders while moving quickly and executing at a high bar. Key Responsibilities Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace. Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust. Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities. Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners. Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success. Establish standards for solution quality, safety, compliance, performance, and lifecycle management. Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes. Qualifications 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships, or general management. Proven experience owning a scaled B2B marketplace or platform business with measurable commercial and customer outcomes. Deep understanding of both sides of marketplace development: partner supply and customer demand. Strong product and commercial judgment, with the ability to make principled tradeoffs across growth, quality, trust, and ecosystem health. Demonstrated ability to build alignment across product, engineering, sales, marketing, finance, legal, security, policy, and operations. Outstanding executive communication and relationship-building skills across internal leaders, customers, and partners. Experience building teams and operating models in a complex, fast-moving technology company. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Emerging Products team is a lean, high-output product lab group that builds products at the forefront of model capabilities. We collaborate across all teams within the company, from research and infrastructure to consumer products. The team is responsible for identifying new product opportunities, building them quickly, dogfooding them internally, and then launching the successful products to users. We use data, user research, and analytics to inform our ideas, and make decisions on what experiments are worth iterating, stopping, or scaling. About the Role We’re looking for a senior, product-minded software engineer to own ambiguous 0-to-1 work from idea through prototype, validation, and handoff. This is a full-stack role with a strong frontend and product emphasis: you will build the interfaces and supporting backend systems needed to test new experiences quickly, while making sound architectural choices that enable successful concepts to scale. This role is based in our Mission Bay office in San Francisco. In this role, you will: Build and ship high-quality, product experiments across the full stack. Turn ambiguous user needs and emerging technical capabilities into testable product concepts, using research and metrics to guide iteration. Own technical direction for 0-to-1 projects, balancing speed, reliability, and a clear path from prototype to scalable product. Partner closely with design, product, research, and engineering teams to dogfood, evaluate, launch, and transition successful experiments. You might thrive in this role if you: Have a track record of building and shipping end-to-end products in fast-moving, startup, founder-led, growth, or other high-ownership environments. Bring strong frontend engineering skills and enough backend and systems depth to make sound full-stack architectural decisions. Pair product intuition with evidence, using user research and product data to identify opportunities and make pragmatic tradeoffs. Operate with a high degree of autonomy, move quickly through ambiguity, and create lightweight structure where little exists. Communicate clearly across disciplines and are willing to learn whatever is needed to move a product forward. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and Data Analysts are hired in line with the business needs and domain of the organization they will support. What you’ll do We’re looking for a Data Analyst to partner with Stripe’s Global organization, helping millions of users sell around the world. You’ll help build analytics and data products for solutions such as Adaptive Pricing and Stripe Managed Payments, as well as Stripe’s expansion into new markets across LATAM and EMEA. Responsibilities Design and build scalable data models and infrastructure to power product analytics and metrics reporting as we launch and grow new products Own business-critical data products, including Tier-1 datasets and production pipelines, ensuring reliability through rigorous testing, monitoring, and documentation Build and maintain the metric definitions, metadata, and business context that enable AI agents to help stakeholders explore trusted data and answer business questions independently Develop dashboards, automated reporting, and thoughtful analyses to surface actionable insights and proactively identify business opportunities Partner closely with senior business leaders to translate business needs into analytical questions and deliver clear recommendations through deep-dive analyses Shape product and business strategy across global markets by distilling complex findings into compelling data narratives for senior stakeholders Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of full-time experience in Data Engineering, Analytics Engineering, Business Intelligence Engineering, or a related analytical role Proficiency in SQL, including complex query optimization and data modeling Proficiency in Scala or Python for data pipeline development, not just scripting and SQL Experience with distributed data frameworks like Spark to write and debug data pipelines Experience with workflow orchestration tools (e.g. Airflow, Flyte, or equivalent) Proven ability to design, implement, and maintain production-grade data pipelines and dashboards Good understanding of development processes and best practices like engineering standards, code reviews, and testing Ability to clearly communicate results and drive impact with cross-functional partners Experience owning production data products with defined quality standards, testing, and documentation Proficiency with AI tools to accelerate model development, analysis, and coding
• This role requires 50% on-site presence in one of our Office Locations. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. Stripe is looking for a People Partner (HRBP) to drive that effort across our Technology organization. This includes supporting leaders and senior managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles. What you’ll do As a People Partner, you’ll partner with senior business leaders and managers to develop and deliver on our people strategy, advance our company mission and enable leaders to build high impact, healthy teams to deliver outstanding results to Stripe users. Responsibilities Act as a strategic consultant to leaders, partnering to guide and enable them in aligning their business and people strategies to optimize user and Stripe experience Collaborate, develop and drive programs cross functionally to advance the People Strategy for Stripe Leverage data, insights and craft to inform design and decisions on strategy, structure and programs and promote org health and productivity Advise and coach leaders and managers on org design and strategy, change management interventions and other key organizational initiatives focused on optimizing for efficiency, seamless cross-functional collaboration, and decentralized decision-making Support leaders as they execute on global talent and organizational planning, identifying and investing in critical talent and intentionally planning for future business needs and ambitious goals Promote a culture guided by our Operating Principles, that continuously elevates the caliber and kindness of Stripes and better ways of working together Support the Leadership team and organization through continued growth and evolution Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience as an HR business partner, preferably with a mix of experience in fast-growing technology companies and more established organizations Experience supporting functions within a Technology organization Experience partnering and influencing senior leaders to help drive and align their people strategy and increase business results Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving Exceptional communication skills, both written and verbal Proven ability to partner and influence across diverse groups and experience levels Preferred qualifications A strategist and scaler, who can connect the dots between where we’re going and how we need to nudge the organization to get there A partner and connector who builds trusted relationships with managers and leaders by providing deep insights and helping them see around corners A business partner who deeply understands Stripe’s strategy and aligns it with the organization’s structures, initiatives and processes A collaborator, who gets energy from working with leaders to create the best possible teams and organizational structures A strategic thinker whose decisions are informed by data, experience, and Stripe’s operating principles A coach who loves building and developing high-impact teams
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At its core, Stripe is a treasury company. We are seeking someone great to join our Treasury Finance Transformation team to help us fulfill our mission of building the Global Payments and Treasury Network (GPTN). In order to continue to build novel and powerful products for our users, our own treasury capabilities must be excellent. The Treasury Finance Transformation team comprises execution and delivery experts dedicated to supporting, building, and expanding our treasury capabilities from the ground up. We play a crucial role in analyzing large datasets, evaluating business processes to shape our vision, and driving strategic decision-making to influence business outcomes through cross-functional collaboration. As a project manager on the team, you will ensure seamless coordination and execution by aligning team efforts, managing timelines, and delivering on objectives, ultimately optimizing the efficiency and success of our transformation initiatives. What you'll do We are looking for an experienced PM to play an integral role to lead and drive towards solutions as we develop sophisticated Treasury Finance capabilities. You will primarily support the Capital Markets and FX teams. Responsibilities Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. Lead and manage complex projects primarily focused on operational efficiency, governance, and regulatory compliance, ensuring alignment with organizational standards and regulatory requirements across multiple jurisdictions. Develop and implement project plans, optimize workflows, and ensure all stakeholders are informed and engaged throughout the process. Collaborate with cross-functional teams, including legal, finance, and engineering, to assess the impact of operational and regulatory changes and identify areas for improvement in processes and controls. Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. Prepare materials to present to senior management, internal and external stakeholders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A minimum of 6 years of experience in Change Management, gained in management consulting or change management within high-growth tech companies Demonstrated ability to lead complex, cross-functional projects involving multiple stakeholders across various functional areas Strong problem-solving skills with a keen eye for detail, and the ability to understand complex technical products and articulate their value to non-technical audiences Hands-on, adaptable approach with comfort operating in ambiguous environments, taking on varied roles, and collaborating effectively with senior management Curiosity-driven mindset to effectively lead technical teams and subject matter experts Preferred qualifications Knowledge of the payments industry and fintech landscape Familiarity with capital markets and risk management concepts such as financing, investments, and hedging risks Experience writing complex business and data requirements Experience with SQL, Python, or equivalent Familiarity with AI as an enabler of change management
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Analyst, Revenue Transformation, you'll help build and scale the systems, processes, and controls behind how Figma generates and recognizes revenue. You'll partner across RevOps, Business Systems, Billing Engineering, and Product to test and launch revenue-impacting system changes, translate business needs into requirements, and integrate new revenue streams as they come online. This role reports to the Senior Manager of Revenue Transformation. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Design, perform, and review UAT for revenue-impacting system changes, enhancements, new SKUs, and bug fixes — helping remove UAT blackouts across the RevOps pillars Contribute to and draft Business Requirements Documents (BRDs) for Quote-to-Cash and revenue-systems initiatives Support billing and revenue systems, integrations, and the Stripe 3rd-party billing implementation as they scale with volume Help strengthen controls and SOX compliance across revenue systems by identifying gaps and supporting appropriate approvals, audit trails, and segregation of duties Support new revenue streams and acquisitions by helping integrate Q2C workflows, billing models, and data flows for accurate, automated invoicing and revenue recognition Use data and analysis to validate system behavior, measure performance, and support continuous improvement of the Q2C ecosystem We'd love to hear from you if you have: 4+ years of experience across Revenue Operations, revenue systems, Quote-to-Cash, revenue accounting, or finance systems Strong understanding of SaaS order-to-cash processes, including quoting, contracting, billing, collections, revenue recognition, and ASC 606 Hands-on experience with Salesforce and/or major billing or ERP platforms such as Stripe Billing, Zuora, or NetSuite Experience supporting UAT, defining business requirements, and implementing revenue-impacting process or system changes Proven ability to work cross-functionally across Sales, RevOps, Finance, Accounting, Legal, Product, Engineering, and Business Systems, with strong attention to detail and end-to-end process thinking While it's not required, it's an added plus if you also have: Experience in a public-company or SOX environment CPA and/or Big 4 revenue / technical accounting background Experience with usage-based pricing and associated billing models NetSuite, Stripe Billing, Zone Billing, and Snowflake experience; comfort with data (SQL / Snowflake / HEX) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 — $167,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web , Figma helps entire product teams brainstorm , create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone - come make with us! Figma is looking for a Director, SMB Sales (EMEA) to join our growing Global Commercial organization. As Director of SMB Sales, EMEA, you'll lead a team of frontline managers and Account Executives responsible for helping growing businesses adopt Figma's Organization and Enterprise plans. Reporting to the VP of Commercial Sales, you'll play a critical role in scaling a high-volume, specialized sales motion while partnering closely with leaders across the Americas and JAPAC to drive consistency, share best practices, and evolve how we serve SMB customers globally. This is an opportunity to shape the next chapter of one of Figma's fastest-growing businesses, leading a talented team while influencing strategy across Sales, Marketing, Operations, Enablement, and Product. At Figma, we value leaders who think creatively, challenge the status quo, and build teams that consistently raise the bar for customer experience and business impact. This is a full time role that can be held from one of our EMEA hubs. What you'll do at Figma: Lead, develop, and inspire a team of frontline managers and Account Executives, building a high-performing culture focused on coaching, accountability, and customer impact. Scale the EMEA SMB business by driving operational excellence across forecasting, pipeline management, inspection, and execution against revenue goals. Partner with SMB leaders across the Americas and JAPAC to build a globally consistent sales motion, sharing best practices and raising execution standards across regions. Recruit, hire, and develop exceptional sales leaders while building a strong internal pipeline of future Mid-Market leaders and second-line managers. Coach managers through forecast reviews, pipeline inspections, deal strategy, call coaching, and performance management to improve both team execution and customer outcomes. Use data to identify opportunities, test new strategies, and continuously improve the SMB sales motion, including territory design, pipeline generation, productivity, and conversion. Partner closely with Operations, Enablement, Marketing, Solutions Consulting, Customer Experience, and Product to influence the evolution of the SMB business and improve how we serve customers globally. Serve as an executive sponsor for strategic customer opportunities while representing the voice of EMEA in the continued evolution of Figma's global SMB strategy. We'd love to hear from you if you have: 8+ years of experience leading SaaS sales organizations, including at least 4 years in sales management. You’ve managed frontline leaders and spent at least 2 years in a second-line leadership role. You’ve led distributed sales teams across multiple countries and understand the differences between EMEA markets. Comfortable balancing long-term strategy with the realities of day-to-day execution. Built and scaled teams of Sales Managers and Account Executives in a high-growth company. Ideally, you also have experience with SMB or Commercial SaaS sales, particularly in a product-led growth business. You know how to coach leaders, develop talent, and create inclusive teams that perform consistently. You’ve exceeded revenue targets while improving forecasting and building dependable sales processes. Confident using data to make decisions and have worked closely with Marketing, Operations, Enablement, Product, and other go-to-market teams. While it’s not required, it’s an added plus if you also have: Experience using or working with Figma, or other UX/UI experience Additional European language fluency (e.g. French, German, Spanish) Experience with Command of the Message or MEDDIC/MEDDICC sales methodology Background scaling teams across multiple EMEA markets simultaneously At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .