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About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are looking for an Audience & Content Growth Lead to build the global content and education programs that inspire, inform and engage SMB advertisers. This is a zero-to-one opportunity to shape how small businesses discover and understand advertising with OpenAI. You will turn customer needs, product capabilities and advertiser success stories into compelling content—from webinars and educational video series to case studies, industry-specific playbooks and creator-led programs. The role combines two areas of ownership: developing content specifically for SMB audiences and building effective ways to distribute it. You will lead programs directly while partnering with teams that own web, social, lifecycle marketing, growth and regional channels to reach the right audiences at scale. Success means building an engaged SMB audience and helping businesses move from awareness to understanding, confidence and action. In This Role, You Will Set the global SMB content strategy and editorial roadmap, grounded in customer needs, industry priorities, and advertiser maturity. Create compelling customer stories, case studies, vertical playbooks, guides, videos, and thought leadership that make advertising accessible and actionable. Launch repeatable education programs through webinars, expert sessions, workshops, and on-demand learning that help businesses get started and improve their advertising. Grow audiences through owned, shared, and partner channels. Build distribution plans with web, social, growth, lifecycle, and regional teams. Develop creator-, expert-, and customer-led programs that combine credible education, authentic storytelling, and relevant audience reach. Scale programs across markets with regional teams. Adapt formats, languages, customer stories, and distribution to local needs. Lead editorial planning, production, agencies, and creative contributors. Maintain quality, accessibility, and accuracy, using AI to support content creation, adaptation, and reuse. Measure audience quality, engagement, learning, and advertiser action with Growth, Lifecycle, and Data Science. Use experiments and feedback to improve content and distribution. You Might Thrive in This Role If You Bring 10+ years of experience in content marketing, audience development, or customer education, including programs for SMBs or advertisers. Demonstrate ownership of content creation and distribution that grows relevant audiences and drives customer action. Translate complex products into clear, engaging content through strong editorial judgment and storytelling. Build repeatable programs across formats such as webinars, video, customer stories, vertical playbooks, and creator-led content. Lead cross-functional and partner-led distribution, aligning teams around shared priorities and measurable outcomes. Measure learning, intent, and business impact alongside content consumption. Adapt global programs to different markets and audiences in partnership with regional teams. Combine strategy with hands-on writing, editing, creative briefing, and program execution. Preferred Experience Bring experience with advertising platforms, marketplaces, or technology businesses serving SMBs. Build on experience in advertiser education, customer advocacy, creator partnerships, or partner-distributed learning. Draw on experience in both established technology organizations and startup or zero-to-one environments. Workplace & Location San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. Minimum requirements 8+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business and expanding existing users A proven ability to build strong collaborative working relationships with business partners The ability to deal with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision A hands-on mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications 5+ years of experience selling financial services or similar software Experience in selling billing solutions Proven ability to sell in a fast-paced environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Members of the Partner Solutions Architecture (PSA) team are responsible for providing technical guidance to Stripe’s key strategic partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organization. PSAs are a critical technical liaison to the Stripe Partner Development Manager and Partners. This involves creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solutions Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial. What you’ll do As a dynamic and experienced Global Lead of Partner SA, you will lead our growing team of talented SAs working closely with our Alliances & Channels team. This role will focus on building robust alliances with Independent Software Vendors (ISVs) such as Salesforce, Commerce tools, and AWS, as well as Global System Integrators (GSIs) like Accenture and PWC, on top of other strategic regional partnerships. The ideal candidate will possess a blend of technical leadership and managerial prowess, driving the development and execution of strategic initiatives that foster collaboration and growth. Responsibilities Lead and develop a team of Partner Solutions Architects (PSA), providing guidance on best practices for engaging with partners. Develop and execute strategic plans to enhance the capability of the PSA team in supporting ISV and SI partners across AMER. Collaborate with internal stakeholders, including sales, product, and engineering teams, to ensure alignment in partner strategies and initiatives. Manage relationships with key partner accounts, understanding their needs and translating them into action for the PSA team. Analyze market trends and partner feedback to identify opportunities for improvement and direct the team in addressing these areas. Foster a culture of continuous improvement, innovation, and knowledge sharing within the team. Develop and grow talent on a global scale across AMER. Initiate and lead efforts to develop Centers of Excellence within partners, driving solutions-orientated go-to-market services, products and strategies with Stripe as a key pillar. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in technical Pre-Sales / Solutions Architecture, including 8+ years in a pre-sales leadership position. Ideal candidate will have experience in a similar role leading a partner solution architects org across geos. At least 5 years experience building and developing teams across multiple regions. Strong understanding of cloud computing, APIs, software architecture, and integration technologies. Excellent leadership skills with the ability to inspire and develop high-performing teams. Exceptional interpersonal and communication skills, capable of liaising effectively with technical and non-technical stakeholders. Proven project management skills with the ability to lead multiple initiatives simultaneously. A results-oriented mindset with strong analytical and problem-solving skills. Experience in an environment that featured Billing, Payments, fraud solutions, or similar.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides. This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt. Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time. Build with Notion’s newest capabilities. Get hands-on with new product features, use customer insights to identify high-value use cases, and determine top priority workflows for education to focus on. Reimagine learning with AI. Experiment with adaptive, contextual learning experiences that respond to what customers are trying to build and where they need help. Prove and scale the impact of technical education. Use product adoption signals to measure impact and improve what we teach, then build reusable standards to help the team deliver effective technical learning faster. Skills You'll Need to Bring: Builder mindset: You learn new product features by getting hands-on, experimenting, and building until you understand. Comfort navigating technical content: you don’t need to write code, but you can read a technical architecture doc, identify what’s outdated, and work with engineers to fix it. Customer-facing credibility: You’re comfortable teaching, building, and troubleshooting in front of customers. AI experimentation: You actively use AI to build, learn, and teach technical proficiency. Product expertise: You can quickly understand a new feature, identify where it creates meaningful customer value, and turn that into practical use cases. Nice to Haves: Notion product expertise Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $135,000 - $180,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144 . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About the Team OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team builds next-generation AI-native silicon and systems while working closely with software, research, and manufacturing partners to co-design hardware tightly integrated with AI models. In addition to delivering systems for OpenAI’s supercomputing infrastructure, the team develops the tools, methodologies, and strategic partnerships needed to accelerate hardware innovation. About the Role We’re seeking an experienced Hardware Strategic Sourcing Manager to own sourcing strategy and supplier partnerships for fiber and optical interconnect components across OpenAI’s next-generation AI infrastructure. Reporting to the Head of Partnerships & Strategic Sourcing, you will lead sourcing across fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, connectorized and standalone passive optical assemblies, fiber-array units (FAUs), fiber-to-chip and coupling interfaces, detachable connectors, optical routing, and assigned optical packaging, assembly, and test services. You will work closely with electrical engineering, optical engineering, systems engineering, mechanical and packaging engineering, quality, rack integration, data-center deployment,manufacturing, supply chain, finance, legal, and program management teams to translate demanding bandwidth, signal integrity, reliability, and scale requirements into resilient supplier partnerships and scalable commercial strategies. Your work will directly support the performance, reliability, manufacturability, and scale of the high-speed optical connectivity required for OpenAI’s next-generation AI systems. In this role, you will: Develop and execute a comprehensive sourcing strategy for fiber and optical interconnect components supporting high-bandwidth AI systems and infrastructure. Own sourcing across optical fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, standalone passive optical assemblies, FAUs, fiber-to-chip interfaces, detachable connectors, and optical routingDevelop a deep understanding of the optical supply chain, including critical raw materials, fiber and cable manufacturing, connector ecosystems, component manufacturing, assembly and test capacity, and key sub-tier dependencies. Identify, evaluate, qualify, and manage suppliers across the fiber and optical interconnect ecosystem, including fiber manufacturers, cable and assembly suppliers, connector manufacturers, optical component suppliers, fiber suppliers, connector/ferrule suppliers, FAU suppliers,manufacturing partners. Lead RFIs, RFPs, and RFQs; establish evaluation criteria; coordinate technical and commercial assessments; and recommend sourcing decisions aligned with performance, cost, supply security, quality, capacity, and scalability requirements. Partner with engineering teams to evaluate supplier capabilities across optical performance, insertion loss, return loss, signal integrity, bandwidth, power consumption, reliability, thermal performance, mechanical robustness, manufacturability, and production readiness. Partner with engineering to understand technology roadmaps and translate next-generation system requirements into sourcing strategies, supplier development plans, and long-term capacity requirements. Negotiate supplier agreements covering pricing, engineering support, nonrecurring engineering, tooling, manufacturing and test capacity, lead times, quality requirements, intellectual property, warranties, service levels, and long-term supply commitments. Develop and maintain detailed cost models and pricing frameworks covering fiber, connectors, cable and assembly content, optical and electronic components, manufacturing, testing, yield, logistics, supplier margins, and total cost of ownership. Drive competitive cost structures through should-cost analysis, open-book pricing, benchmarking, volume agreements, value engineering, supplier competition, and multiyear cost-reduction roadmaps. Collaborate with engineering and manufacturing teams to support supplier qualification, design reviews, component selection, validation, pilot builds, system bring-up, production readiness, and ramp to volume. Establish sourcing and capacity strategies that address long lead times, constrained manufacturing capacity, sub-tier dependencies, supplier concentration, geographic and geopolitical exposure, technology transitions, and component lifecycle risks. Develop multi-source and supply-continuity strategies for critical optical components, identifying where supplier concentration or specialized manufacturing capabilities create risk to development or production ramps. Work with suppliers to secure capacity ahead of demand, including visibility into raw materials, manufacturing equipment, assembly capacity, test capacity, yield, and sub-tier constraints that could limit system production. Build and manage strategic supplier relationships through executive engagement, business reviews, performance scorecards, issue escalation, corrective action plans, and alignment on future fiber and optical-interconnect technology roadmaps. Partner with finance, legal, security, quality, and operations teams to ensure sourcing decisions meet technical, commercial, compliance, and risk-management requirements. Develop repeatable processes and reporting for category strategy, supplier performance, pricing, capacity planning, component availability, and supply risk, including relevant ERP, MRP, and PLM workflows. You might thrive in this role if you have: Ten or more years of experience in strategic sourcing, procurement, supplier management, or supply-chain leadership within optical communications, fiber optics, high-speed interconnects, semiconductors, networking hardware, data-center infrastructure, or advanced hardware manufacturing. Demonstrated experience sourcing fiber-optic components, optical cable assemblies, sourcing fiber connectivity, passive optical assemblies, optical packaging/assembly services, or similar high-volume hardware-integration categories.Strong familiarity with the fiber and optical interconnect supply chain, including cable assemblies, harnesses, fiber shuffles, backplanes, FAUs, fiber-to-chip interfaces,optical packaging services.electronics, assembly, test, and associated manufacturing processes. Experience evaluating optical and interconnect suppliers against technical requirements such as bandwidth, insertion loss, signal integrity, reliability, thermal performance, power, quality, manufacturability, and production readiness. Understanding of the technical and supply-chain challenges associated with scaling high-speed optical connectivity in AI, hyperscale data-center, or high-performance computing environments. A proven track record of leading competitive sourcing processes, negotiating complex commercial agreements, and building long-term supplier partnerships. Expertise in should-cost modeling, open-book pricing, total cost of ownership, supplier cost structures, and commercial optimization for hardware components and assemblies. Experience securing supplier capacity and managing supply constraints across complex, multi-tier global supply chains. Experience supporting supplier qualification, product development, manufacturing readiness, program bring-up, production ramp, and ongoing supplier performance management. The technical credibility to collaborate effectively with optical, electrical, signal-integrity, systems, manufacturing, and reliability engineers and translate engineering requirements into actionable sourcing strategies. Strong analytical judgment and the ability to balance cost, performance, supply continuity, quality, capacity, and delivery across a complex supplier ecosystem. Experience working with global suppliers and identifying opportunities to improve supply resilience, production capacity, and long-term technology alignment. Comfort operating in a fast-moving, ambiguous environment and building scalable sourcing processes where established playbooks do not yet exist. A commitment to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The ChatGPT organization at OpenAI supports our mission by bringing advanced AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language. Recent advances in our multimodal image models have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering, unlocking entirely new creative and professional workflows. We work at the intersection of research, infrastructure, and product to build the systems that power image generation at global scale. Our team partners closely with researchers, product engineers, designers, and platform teams to bring state-of-the-art image capabilities to millions of users while continuously pushing the boundaries of what AI-powered creation can do. About the Role We are looking for an experienced Backend Engineer to join the Image Generation team and help build the systems that power image creation and editing across ChatGPT. You'll work on the core backend infrastructure that enables users to generate, edit, and iterate on visual content using cutting-edge multimodal AI models. This includes building highly scalable services, orchestration systems, APIs, storage platforms, and distributed infrastructure that support billions of image generations and editing workflows. You'll partner closely with product, research, and mobile teams to transform breakthrough AI capabilities into reliable, performant experiences used by millions around the world. In this role, you will: Design, build, and operate backend systems that power image generation and image editing experiences in ChatGPT. Develop scalable APIs, services, and infrastructure that support multimodal AI workflows. Optimize reliability, latency, throughput, and cost across large-scale distributed systems. Partner with researchers to productionize new image generation capabilities and bring them to users quickly and safely. Collaborate closely with Android, iOS, web, and full-stack engineers to build seamless end-to-end product experiences. Drive technical architecture decisions across storage, serving, orchestration, and platform systems. Use data and experimentation to identify opportunities for improving user experience, performance, and system efficiency. Help shape engineering culture through technical leadership, mentorship, and operational excellence. You might thrive in this role if you: Have experience building and operating large-scale backend or distributed systems. Have strong proficiency in modern backend technologies and cloud-native architectures. Enjoy working across the stack and partnering closely with product and research teams. Have experience designing APIs, service-oriented architectures, and highly reliable production systems. Are highly analytical and enjoy using data to inform technical and product decisions. Have a strong sense of ownership and are comfortable navigating ambiguity in fast-moving environments. Are excited by multimodal AI and the opportunity to help define the infrastructure powering the future of visual creation. Have a deep curiosity about how cutting-edge AI research can be translated into products that reach millions of users. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The ChatGPT organization at OpenAI supports our mission by building products that bring cutting-edge AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language. Recent advances in our multimodal models have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering, unlocking entirely new creative and professional workflows. We work at the intersection of research and product, partnering closely with researchers, designers, product managers, and platform engineers to bring state-of-the-art image generation capabilities to life across ChatGPT and our mobile applications. Millions of users rely on these experiences every day to create, communicate, learn, and build. About the Role We are seeking an experienced Android Software Engineer to build and improve image generation experiences within the ChatGPT Android app. You will help define how users create, edit, and interact with visual content powered by the latest multimodal AI models. This is an opportunity to work on a highly visible product area, translating cutting-edge AI capabilities into intuitive, performant, and delightful mobile experiences used by millions around the world. ChatGPT's Android app already enables users to generate and transform images directly from their devices, and we're just getting started. In this role, you will: Build and ship new Android features that power image generation and image editing experiences. Create intuitive user experiences that make advanced AI capabilities feel seamless and accessible. Collaborate closely with Product, Design, Research, and Engineering teams to bring new multimodal capabilities to production. Drive improvements in app performance, reliability, architecture, testing, and developer tooling. Optimize media-heavy workflows, rendering performance, networking, and responsiveness across a wide range of Android devices. Own projects end-to-end—from ideation and implementation through launch, measurement, and iteration. Help shape the future of AI-powered creativity on mobile. You might thrive in this role if you: Have deep experience building Android applications using Kotlin and modern Android development frameworks. Have shipped consumer-facing mobile products at scale and care deeply about performance, quality, and user experience. Enjoy working on highly cross-functional teams and collaborating closely with product, design, and research partners. Are excited by multimodal AI and the opportunity to bring cutting-edge image generation technology to millions of users. Have experience building media-rich, graphics-intensive, camera, photo, video, or creative tooling applications. Thrive in fast-moving environments where you can help define both the product and technical direction. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk PMO team protects Stripe’s revenue and drives cross-functional strategy for company-level and org-level priorities. As Stripe operates across an increasingly complex and fast-moving global regulatory environment, one of our most important functions is ensuring that our largest, most strategic users can grow with us—compliantly, confidently, and at speed. We sit at the intersection of Legal, Compliance, Engineering, Product, Data Science, and GTM—serving as the bridge between teams coordinating massive programs with global, wide-reaching impact. We build durable systems that enable strong collaboration across functions and seamless experiences for our users. If you're energized by high-stakes, ambiguous problems and thrive on building programs from scratch in environments where the rules are still being written—we want to hear from you. What you’ll do You will define, own, and execute program strategies for large-scale regulatory initiatives, operating with significant autonomy across a portfolio of global projects. This is a highly visible, senior individual contributor (IC) role. While you will influence senior leadership and set strategic direction, you are also the primary driver of execution. You will need to zoom out to design the long-term vision, and zoom in to manage the details—building templates, tracking deliverables, writing documentation, and directly unblocking cross-functional teams. Responsibilities Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management Drive step-change improvements in our operational processes, rolling up your sleeves to build systems and workflows that directly improve business outcomes and top-line metrics Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage that builds deep user trust Build and run operating models across diverse cross-functional teams (including Product, Engineering, Legal, Risk, and Compliance), keeping highly distributed workstreams aligned and accountable Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations Translate user friction into program evolution by establishing structured, data-driven approaches to gather user feedback and turning those insights into actionable product and operational improvements Diagnose and resolve systemic operational gaps before they impact our users, building self-healing processes and scalable internal infrastructure Champion Stripe’s Operating Principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first Who you are You are a highly strategic operator, a masterful communicator, and a systems thinker with operational grit. You thrive in the gray area, possessing the ability to translate ambiguous global challenges into elegant, structured, and highly actionable operational frameworks. You are a natural leader who leads by influence and by example. You have a deep empathy for the user, an unyielding bias toward action, and you take pride in the craft of execution. No problem is too complex for you to deconstruct, and no detail is too small if it impacts the user experience. Minimum requirements 6+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment Hands-on execution track record: Proven ability to work independently as an individual contributor, managing complex, multi-stakeholder project plans and deliverables from inception to completion Exceptional communication & storytelling: Excellent written and verbal communication skills; a proven ability to distill highly complex, technical, or regulatory topics into clear, succinct, and persuasive narratives to external and senior audiences Systems and infrastructure builder: Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks Growth mindset: A high willingness to learn, adapt quickly to changing environments, and actively seek and act on feedback to continuously improve Preferred qualifications 3+ years of experience in high-growth technology or fintech environments Deep cross-functional partnership: Prior experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales Data fluency: Experience leveraging data visualization tools and analytical frameworks to back up strategic decisions and measure program success
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Recruiting is a core strategic driver of Stripe’s success. We have a world-class team working together to attract and hire thoughtful, collaborative, and focused people who drive Stripe's global impact. In this full cycle recruiter role, you will support the Global Operations organization and be responsible for hiring top talent into the Stripe Delivery Center (SDC). The SDC is our Global Operational Center of Excellence, which is a critical component of Stripe’s growth strategy. Recruiting for the SDC requires high attention to detail, impeccable operational rigor and strong stakeholder management skills. What you’ll do To further this important mission, we are looking for a consultative and creative recruiter to grow and scale our Stripe Delivery Center in Mexico City. The SDC is a global team with the purpose of building Stripe’s operations capabilities for the next decade. As a recruiter, you will be helping us hire for this team in Mexico City, looking for dynamic and curious people who have a passion for solving global user issues, building operations and who want to play a front-line role in building this new operational capability for Stripe. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. Responsibilities Partner with senior leaders across the organization to understand their hiring objectives and develop team recruiting strategies to hit headcount goals, with a focus on building our Operations teams in Mexico City Help initiate creative and scalable changes to our existing recruiting strategy Track and analyze metrics; report on hiring progress to business leadership on a regular cadence Concentrate on creating strategic plans for sourcing candidates with diverse backgrounds for each of your roles Work closely with cross-functional teams like Finance, People Ops, Benefits, Onboarding and Legal to deliver a high-quality and holistic candidate experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills, including business proficiency in English Proven abilities to attract passive candidates and build a diverse pipelines An active and data driven approach to problem solving; you enjoy making sense of the trends and using the insights to better your process to make it more efficient Preferred qualifications A passion for building teams and delivering exceptional candidate experience A growth mindset and truly flexible; you can shift tasks and priorities when circumstances change An interest in working in a cross-functional and fluid environment with the ability to learn quickly
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Seller Systems Operations Associates in a player-coach capacity. You’ll be accountable for your team’s operational performance, development, and engagement, while working closely with global operations specialists, business process owners, and cross-functional partners to improve workflows and user experiences. Responsibilities Lead the day-to-day operational performance of a team of Associates, including quality, productivity, service-level, and other team goals. Set clear expectations, priorities, and performance goals for individuals and the team. Manage team capacity, scheduling, and work allocation to ensure critical workflows are covered and work is completed accurately and on time. Coach Associates on troubleshooting, process knowledge, communication, and sound judgment in resolving user issues. Hold regular development conversations and provide timely, constructive feedback that supports growth and career progression. Complete performance reviews and address performance concerns in partnership with your manager and People team partners, as appropriate. Build a collaborative, inclusive team environment where Associates can raise risks, share ideas, and learn from one another. Serve as an escalation point for complex operational or user issues, using sound judgment to resolve issues or route them to the right partner. Partner with global operations specialists and business process owners to run critical Internal Systems workflows. Identify recurring issues, process gaps, and manual work. Lead or contribute to improvements that increase quality, reduce effort, and improve the user experience. Use operational data and team insights to surface trends, risks, and opportunities to relevant stakeholders. Work closely with cross-functional teams to improve product offerings, processes, tools, and user-facing communications. Support hiring, onboarding, training, and ramping of new team members. Help build the operating culture, team practices, and capabilities of Stripe Delivery Centers. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience leading, supervising, or formally mentoring an operations, support, or user-facing team. 9+ years of experience in customer support, technical support, operations, or another internal or external user-facing environment. Experience managing operational work against defined quality, productivity, or service-level goals. Strong written and verbal communication skills, with the ability to give clear, constructive feedback. Experience coaching others and supporting their professional development Strong SQL skills and experience working with API integrations, including diagnosing implementation issues, interpreting technical documentation, and guiding teams through ambiguous customer or system problems. Strong analytical thinking and problem-solving skills, with the ability to identify root causes and make practical improvements. The ability to prioritize effectively and make sound decisions in a fast-moving, structured environment. A process-oriented mindset and a track record of improving workflows, reducing manual effort, or improving user experiences. Experience working effectively with cross-functional stakeholders. A user-first mindset and interest in learning technical products, systems, and processes. The ability to work from the Bengaluru office in night shift Preferred qualifications Experience using operational data to manage performance, identify trends, and prioritize improvements. Experience supporting hiring, onboarding, workforce planning, or scheduling for an operations team. Experience working with global teams across time zones.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic runs some of the largest AI training and inference workloads in the world, across multiple hardware platforms. We work from the chip level up with our silicon partners, and we are now deepening that investment by building a custom silicon team. You will be one of a small number of people covering a large surface. We are opening searches across the key domains below, and we are interested in candidates whose center of gravity sits in any of them: Front-end design Pre-silicon verification Physical design Design for test Analog and mixed-signal Technology and foundry CAD and design infrastructure Packaging, signal integrity, and power integrity This is a role for someone who has shipped silicon, has a realistic relationship with schedules, and is comfortable making consequential calls without a large organization behind them. Key responsibilities Take part in end to end activities for the program: strategy, specification, execution and the technical bar. Write the specifications and interface definitions that others design against and keep them coherent as the architecture converges Make and own directional calls: technology and IP selection, where we build versus buy versus license, and where we take design authority versus rely on partners Build and share AI-assisted approaches to the code-like parts of your domain, and help the team learn what Claude can genuinely accelerate Contribute to the architecture and micro-architecture discussion from your domain's perspective, including the tradeoffs your area imposes on the rest of the chip Partner with Anthropic's inference, performance, kernels, and infrastructure teams on hardware-software co-design, and with our hardware systems team on bring-up and integration Support first-silicon bring-up and debug when it arrives, regardless of which domain you came in through Minimum qualifications Deep, hands-on expertise in at least one silicon domain: front-end design, pre-silicon verification, physical design, design for test, analog and mixed-signal, technology and foundry, design infrastructure, or packaging and signal/power integrity Direct personal contribution to silicon that taped out and shipped, with ownership you can speak to in detail Working fluency in the domains adjacent to your own, sufficient to reason about chip-level tradeoffs outside your specialty Experience working with external partners — ASIC houses, IP vendors, foundries, or test partners — including reviewing their work and holding a technical bar Track record of owning directional technical decisions and their consequences, not only making recommendations Practical experience using AI coding tools in your own work, and clear ideas about where they help and where they do not Clear written and verbal communication, and experience driving alignment across teams and organizations Comfort operating with high autonomy and little scaffolding on a highly dynamic program Preferred qualifications Experience on machine learning accelerators, high-performance compute, or other large, high-bandwidth designs Experience on a founding or early-stage silicon team, including standing up flows, methodology, or tooling from nothing Experience with both partner-executed and fully in-house programs, and a view on the tradeoffs between them Familiarity with the chip-package-system interface and the tradeoffs that cross it Experience with hardware-software co-design and working directly with compiler, kernel, or runtime teams Experience building or extending AI-assisted design, verification, or physical design flows Depth in memory subsystems, on-die interconnect, numerics, or low-power design Representative projects Writing the specification for a compute datapath and defending its numeric format strategy against the alternatives Standing up front-end flows and release management from scratch, then handing releases to an ASIC partner on a fixed cadence Running fast in-house place-and-route loops on a critical block and feeding PPA reality back into the architecture Selecting and qualifying PHY IP, then validating it on first silicon Building a formal verification methodology for a new block and deciding where formal earns its keep versus simulation Defining test strategy and the automated-test-equipment handoff interface with our partner Prototyping a Claude-assisted workflow for RTL review, coverage triage, or specification consistency checking, and reporting honestly on what it did and did not do Debugging a first-silicon failure that crosses your domain and someone else's The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Head of Regulated Industries – Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and Healthcare & Life Sciences (HCLS) customers. Think banks, insurers, asset and wealth managers and financial data providers; health systems, hospitals and payers; and pharmaceutical, biotech and life-sciences organizations. You'll directly coach and develop a team of Customer Success Managers who drive value across the full product portfolio (Claude Platform, Claude Code, Claude Cowork). These are organizations where deployment runs through compliance, procurement, security review, model risk and legal before it reaches an end user. You'll partner day to day with the Regulated Industries sales organization so that customers experience one Anthropic from first conversation to production. You'll turn what works at one regulated customer into a methodology that works at the next. That means success plans that anticipate the governance gates. Executive programs that reach the CIO, CISO, CRO and compliance leaders who decide whether Claude gets deployed. Expansion plays that survive long procurement cycles. You’ll inherit a partially formed team, spanning individual contributors and managers. You'll hire and run the initial team yourself. As the book expands you'll continue to add managers underneath you and manage through them. We're looking for someone who has already led a success business in regulated environments and wants to build the operating model that lets it scale. Responsibilities: Directly manage and develop a team of Customer Success Managers covering Financial Services and Healthcare & Life Sciences enterprise accounts — the Regulated Industries book — across all Anthropic products. Own the hiring plan for the team, including sourcing for regulated-industry experience, onboarding and ramp design; later, hire and develop team leads and shift to managing through them. Coach the team on success practice specific to regulated customers. That includes navigating compliance, procurement, security and model-risk reviews; building champions across business, technology and risk functions; change management under strict controls; and value realization across consumption and seat-based models. Drive team accountability to core CS metrics: expansion (consumption growth, adoption), customer health, retention (NRR) and customer satisfaction (CSAT). Join strategic customer engagements and escalations, with executive presence in front of CIOs, CISOs, chief risk and compliance officers, heads of business lines and board-level sponsors. Build and refine the regulated-industries success methodology. Success planning frameworks that map the governance path to consumption; QBR and executive-briefing templates; security and compliance readiness playbooks; reference architectures and expansion playbooks that transfer from one regulated customer to the next. Partner closely with the Regulated Industries sales organization to align on account strategy, set clear ownership between AEs and CSMs, and manage handoffs so long deployment cycles don't stall between teams. Collaborate with Product, Engineering, Security, Legal and Marketing to advocate for regulated customers' needs and translate field signal into product direction. Establish an AI-first, innovation-focused team culture; improve team processes and deepen hands-on product expertise. Conduct regular 1:1s, performance reviews and career development planning for direct reports. Own portfolio-level planning and forecasting, including renewal-risk mitigation and consumption development across the regulated book. Serve as the escalation point for at-risk customers and complex situations in the team's portfolio. Develop advocacy assets for regulated customers: case studies, references and reference architectures that can be shared within compliance constraints. Champion responsible AI deployment practices with customers and represent Anthropic's values in every customer interaction. You may be a good fit if you have: 10+ years in customer success, account management or customer-facing roles, with 5+ years of front-line management experience; 2+ years of experience managing managers. Direct experience driving a Success business with regulated customers — financial services, healthcare and life sciences, or comparable regulated sectors. That means working through compliance, procurement, security review, risk and legal gates and consensus-building across executives to get to consumption. A proven track record of managing and building customer success teams in SaaS, API or AI/ML companies. Experience managing enterprise portfolios, including accounts with $1M–$100M+ annual contract values and deployment cycles measured in quarters, not weeks. Demonstrated ability to drive outcomes in organizations with many decision-makers and no single owner, and to coach a team to do the same. A strong understanding of both consumption-based and seat-based business models, with a record of driving adoption, expansion and value realization across them. Experience developing repeatable frameworks, playbooks or enablement programs that other teams adopted independently of you. Technical fluency to understand AI/ML products and the deployment, data and security considerations regulated customers raise. Working knowledge of the regulatory and compliance frameworks these customers operate under e.g. HIPAA, FDA and healthcare data-security requirements Strong executive presence with both business and risk-side leaders. Represents Anthropic credibly in a CISO or model-risk conversation as well as a CFO one. Strong business acumen: articulating value, calculating ROI and driving customer business outcomes. The ability to balance strategic thinking with tactical execution, and to context-switch between coaching, customer engagement and operational planning. A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality Passion for responsible AI development and for helping customers transform their businesses with cutting-edge technology. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $1 — $2 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.