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About the Team OpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams. We combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day. We're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production. About the Role We're looking for backend engineers to build the systems that make advanced AI useful, reliable, and trustworthy in financial services. You'll build the data systems, agentic workflows, and enterprise integrations behind our products. You'll also help bring them into production at some of the world's largest financial institutions. This is a product-minded engineering role with significant ownership and zero-to-one building. You'll shape new products from the ground up, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust with high-stakes work. In this role, you will: Design and build backend systems that power AI-native financial workflows across ChatGPT Work and Codex. Build infrastructure to ingest, index, retrieve, and serve financial data, company filings, market information, and firm-specific knowledge at scale. Develop integrations with financial data providers, enterprise knowledge systems, and customer environments, including the authentication, authorization, and entitlements required to use them securely. Build the systems that let models and agents use the right tools and data, preserve source provenance, and produce accurate, verifiable outputs. Improve the reliability, latency, observability, and quality of production systems, and develop evaluations that measure how well they perform on real financial workflows. Work directly with financial institutions to understand customer needs, unblock deployments, and turn feedback into meaningful product improvements. Partner with product, design, research, security, and other engineering teams to take new capabilities from early prototype to scaled production. You might thrive in this role if you have: 5+ years of professional software engineering experience, with a strong track record of building and operating production backend systems. Proficiency in one or more backend languages, such as Python, Go, Rust, or TypeScript, and a strong foundation in APIs, data systems, and distributed systems. Experience building data-intensive applications, search or retrieval systems, infrastructure platforms, or complex integrations. Strong product instincts and the ability to move from an ambiguous customer problem to a practical, well-engineered solution. Comfort working across the stack and organizational boundaries when that is what it takes to ship a great product. A high bar for reliability, security, privacy, and performance, particularly in enterprise or other high-trust environments. Interest in AI and how model capabilities can be applied to complex professional work; direct AI/ML or financial services experience is helpful but not required. Experience as a founder, an early engineer at a startup, or an engineer who has helped build a new product from scratch is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building scalable automation, orchestration, agentic workflows, and human-in-the-loop processes in partnership with cross-functional teams You might thrive in this role if you have: You have 8+ years of experience driving high-impact technical programs in a program management, technical program management or adjacent role Strong understanding of CRM workflows customer systems supporting user operations or support organizations Experience working across CRM systems, routing engines, and adjacent systems Proven ability to drive complex cross-functional initiatives from discovery and stakeholder alignment through execution and operationalization Strong technical fluency across APIs, integrations, event-driven architectures, enterprise SaaS ecosystems, and Salesforce platform capabilities Experience partnering closely with Engineering, Revenue Operations, Security, and Enterprise Platform teams Experience operating within SOX/SOC2-controlled environments with strong understanding of SDLC, QA, release management, and operational governance Strong written and verbal communication skills with the ability to clearly communicate priorities, tradeoffs, risks, and execution plans Nice to Have Ability to independently reason through technical system design, integration dependencies, and operational tradeoffs alongside engineering teams Experience working within AI-native, high-growth, or highly ambiguous operating environments Exposure to global support operations Ability to operate scrappily and iteratively while maintaining a strong bias toward scalability, governance, and long-term maintainability About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team Enterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work. This opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences. We work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists. About the Role We are looking for an exceptionally experienced, hands-on full-stack engineer to define and build the next generation of AI-powered enterprise workflows. You will take on the hardest and most ambiguous problems in the Technology vertical: translating real customer needs into product direction, designing the systems behind the experience, and personally writing and shipping production-quality code across the stack. You will own the technical direction and end-to-end delivery of products spanning ChatGPT Work surfaces, backend services, plugins, connectors, enterprise data, permissions, and evaluations. You will make foundational architecture and product tradeoffs; establish patterns other engineers can build on; and hold these experiences to a high bar for reliability, security, observability, and customer value. This is an individual-contributor role for an engineer who leads through technical judgment, direct execution, and influence—not people management. You should be equally comfortable working directly with customers, setting direction with senior cross-functional and platform partners, debugging complex production behavior, and staying close to the code. Success means taking a meaningful enterprise product from first principles through adoption at scale. Responsibilities: Set the technical direction for role-specific enterprise AI experiences, and personally design, build, and ship their most critical components across ChatGPT Work surfaces, services, plugins, and connectors. Turn ambiguous customer and design-partner needs into a clear, generalizable product and technical strategy, with explicit milestones, architectural decisions, and measurable quality and adoption goals. Lead complex initiatives across Design, Research, GTM, Security, and platform teams; align senior stakeholders; make consequential tradeoffs; and drive decisions through to implementation. Architect production-grade systems and establish the evaluation, instrumentation, security, reliability, staged-rollout, and rollback standards required to operate probabilistic AI experiences safely. Own the complete product and engineering lifecycle: problem definition, technical design, hands-on prototyping, production implementation, launch, customer feedback, and sustained iteration. Define durable technical contracts and fallback strategies across connectors, identity, permissions, enterprise data, model routing, and shared platform dependencies; raise the engineering bar through architecture reviews, mentorship, and reusable patterns. You might thrive in this role if: You are a deeply experienced, hands-on product engineer—typically with 10+ years building production software—who combines exceptional technical depth with strong product judgment. You can independently architect and implement sophisticated systems across frontend, backend, APIs, data, distributed services, and complex enterprise integrations. You can earn trust with customers, influence senior stakeholders, and bring cross-functional teams to a clear decision without relying on formal authority. You know how to turn uncertainty into a disciplined execution plan, using experiments, evaluations, instrumentation, and customer evidence to decide what to build. You treat enterprise identity, permissions, privacy, security, performance, reliability, and operational readiness as foundational product requirements. You have repeatedly led the architecture and hands-on delivery of important user-facing products from ambiguous beginnings through production use, and can explain the technical and product decisions that made them succeed. You know when to build quickly, when to invest in foundational systems, and how to turn a specific customer workflow into a durable product that serves many customers. Preferred qualifications Extensive experience personally building and operating full-stack production products, including modern frontend technologies such as React and TypeScript and backend services in Python, Go, Node.js, or comparable languages. A track record of setting technical direction for complex, integration-heavy or distributed systems, with deep understanding of APIs, data models, enterprise identity, authorization, secure data flows, and partial-failure behavior. Demonstrated ownership of business-critical production systems at scale, including architecture, performance, observability, testing, incident response, migrations, staged delivery, and operational excellence. Experience shipping applied AI, agentic, or conversational products, with a practical understanding of model behavior, tool use, grounding, evaluations, human feedback, and the reliability challenges of probabilistic systems. Experience designing and building sophisticated workflow, data, analytics, visualization, or insight products that make complex systems genuinely useful to enterprise users. A strong record of leading through technical judgment, mentoring experienced engineers, shaping cross-team architecture, and connecting engineering decisions to measurable customer outcomes and sustained adoption. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a senior, hands-on operator to own Order Management and Billing execution across OpenAI’s cloud marketplace and partner ecosystem, including platforms such as AWS, GCP, Oracle Cloud, GovCloud, and future channels. This senior individual contributor role will translate partner requirements into scalable workflows and ensure launch readiness, accurate billing, and reliable daily execution. As a senior individual contributor within the Cloud Marketplaces team, you will own the end-to-end order-to-invoice lifecycle for your assigned portfolio. You will ensure that private offers, commercial terms, provisioning, pricing, usage, billing data, credits, settlements, and partner-specific reporting flow through our systems accurately, on time, and with audit-ready controls. You will implement and continuously improve the common cloud marketplace operating model, lead cross-functional execution for your assigned portfolio, and surface risks, requirements, and improvement opportunities. You will partner across Revenue Systems, Product, Engineering, GTM, Finance, Partner Operations, and external marketplace stakeholders. This role is critical to building the operational backbone for OpenAI’s expansion across cloud marketplaces and government-cloud channels. You will combine deep operational judgment with process and control execution, automation, clear communication, and hands-on problem solving to improve billing reliability, partner experience, customer outcomes, and financial integrity at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own end-to-end daily Order Management and Billing performance for an assigned cloud marketplace or partner portfolio, including AWS, GCP, Oracle Cloud, GovCloud, or future channels, spanning order intake, usage ingestion, reconciliation, validation, invoicing, credits, settlements, exceptions, and partner reporting. Implement and continuously improve the common cloud marketplace operating model, including workflows, service levels, controls, escalation paths, capacity requirements, and readiness standards for the assigned portfolio. Lead operational readiness and user acceptance testing for new or expanded cloud marketplace, partner, or GovCloud capabilities, translating commercial and technical requirements into executable workflows, system requirements, controls, and measurable launch criteria. Serve as the Finance and OTC operational DRI for the assigned portfolio, resolving billing discrepancies, reporting gaps, settlement variances, and customer- or partner-impacting issues while escalating cross-portfolio risks and decisions through the appropriate leadership and governance channels. Execute and improve reconciliation, completeness, and exception-management processes across partner pricing, usage, credits, discounts, invoices, settlements, and reporting obligations. Govern BPO execution for the assigned portfolio through clear service levels, SOPs, enablement, quality controls, capacity planning, performance monitoring, and escalation management. Identify and implement process, system, AI, and automation improvements that increase touchless processing, reduce rework, and identify discrepancies before they create billing, revenue, partner, or customer impact. Partner with Revenue Systems, Product, Engineering, GTM, Legal, Deal Desk, Finance, and Partner Operations to ensure commercial, provisioning, ERP, billing, and marketplace requirements are addressed upstream. Own month-end close execution for the assigned portfolio, ensuring order, pricing, usage, billing, partner transaction, and settlement data are complete, reconciled, reviewed, and supported; escalate risks and provide timely close status and sign-off inputs. Monitor and report portfolio performance across billing accuracy, automation, cycle time, backlog, service levels, exceptions, close readiness, partner escalations, BPO quality, control performance, and throughput; use insights to drive corrective action and continuous improvement. Maintain durable operating documentation—including SOPs, playbooks, runbooks, controls, and training—and contribute portfolio insights to broader governance and operating-model improvements. You might thrive in this role if you have: 8+ years of progressive experience in Billing Operations, Order Management, partner billing, cloud marketplace operations, or complex usage-based billing environments. Experience with one or more cloud marketplaces, partner-billing models, or comparable ecosystems; experience across every platform is not required. Relevant experience may include usage-based pricing, private offers, credits, invoicing, reconciliations, settlements, reporting, or exception management. A demonstrated record of owning complex, cross-functional launches from requirements and UAT through implementation, stabilization, and measurable operational outcomes. The ability to make sound risk-based decisions, drive execution, and influence stakeholders across Finance, Product, Engineering, GTM, Legal, and external partner organizations. Hands-on experience with CPQ, ERP, billing, and data platforms such as Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome, or comparable systems. Experience designing and governing scaled delivery through BPO or offshore teams, including service levels, enablement, capacity planning, quality assurance, and escalation management. Strong command of operational controls, month-end reconciliations, data completeness, audit readiness, and the financial risks created by upstream or downstream process failures. Exceptional analytical and executive communication skills, with the ability to navigate ambiguity, simplify complex issues, manage competing priorities, and remain hands-on when the business requires it. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes. About the Role We are hiring a Hardware Finance Manager, Consolidations & Systems to own the consolidated financial reporting, forecasting cadence, and financial systems across our hardware organizations (Io and Robotics). This role sits at the intersection of Hardware Finance, central FP&A, Accounting, and Finance Systems, and is responsible for ensuring leadership has a single, accurate, and timely financial view of the hardware business. This role will serve as the embedded owner of the hardware financial backbone, with end-to-end responsibility for consolidated P&L reporting, forecasting and variance analysis, and the systems and processes that enable scalable, decision-ready insights. You will help ensure hardware financials are consistent, auditable, and fit for executive and board-level decision-making as the organization scales in size, complexity, and capital intensity. We have a strong preference for candidates who can be based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will oversee multiple areas of responsibility: Own end-to-end consolidated financial reporting for all hardware organizations (Io and Robotics), delivering a single, integrated P&L view across R&D, Product, Revenue, COGS, and OpEx. Establish and run the hardware financial operating cadence, including monthly close, forecasting, reforecasting, and variance analysis, ensuring consistency and accountability across teams. Serve as a key finance partner to Hardware Finance leads, central FP&A, and Accounting, aligning bottoms-up plans with accounting actuals and enterprise reporting requirements. Build and maintain consolidated forecasting and reporting models that roll up inputs from Product Finance, Revenue, COGS / Supply Chain, and R&D into a cohesive, driver-based financial view. Design, implement, and manage hardware financial systems, tools, and processes, driving standardization, automation, and scalability while reducing manual effort and reconciliation risk. Own the hardware chart of accounts and financial structures, ensuring clarity of ownership, consistent definitions, and compatibility with accounting and enterprise systems. Provide executive-ready financial insights, including variance explanations, trend analysis, and forward-looking risk and opportunity signals for hardware leadership. Establish data governance and quality controls, defining standards, validation checks, and review processes to ensure financial outputs are trusted, repeatable, and auditable. Support portfolio-level decision-making by enabling consistent comparisons across hardware programs and organizations, improving transparency and alignment in resource allocation discussions. Contribute to the development and scaling of the hardware finance infrastructure, evolving systems, reporting, and processes to support continued growth without adding friction. You might thrive in this role if you have: 8+ years of progressive finance experience with significant exposure to hardware, manufacturing, or complex supply chain businesses A passion for helping build world-class finance teams and driving business and financial outcomes, as measured on margin improvement, working capital efficiency, forecast accuracy, and execution of cost-reduction initiatives A strong ability to critically evaluate opportunities and risks Expert modeling skills with best-in-class attention to detail and unwavering commitment to accuracy Exemplary ability to distill complex financial information into actionable insights Excellent communication skills and “story telling” ability when presenting data insights Strong enthusiasm for building the human-computer interface for the AI era. Compensation Range : $234K - $260K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Senior Actuator Design and Integration Engineer to lead the development of custom electromechanical actuators for advanced robotic systems. You will own actuator development from early architecture and concept generation through prototype validation and system integration, partnering closely with mechanical, electrical, controls, firmware, reliability, and manufacturing teams. This role focuses on the design, integration, and validation of precision electromechanical systems, including motors, transmissions, sensing, structural components, and thermal architectures. You will help drive actuator development across the full engineering lifecycle while establishing scalable design, test, and integration practices for future robotic platforms. This role is based in San Francisco, CA, and requires in-person presence 4 days a week. In this role, you will Lead the architecture, design, and integration of custom robotic actuators, including motors, transmissions, sensing, thermal systems, structural components, and packaging. Define actuator requirements and system-level trade studies around torque density, bandwidth, efficiency, thermal performance, backdrivability, inertia, reliability, manufacturability, and cost. Design precision electromechanical assemblies with strong attention to tolerances, alignment, load paths, thermal expansion, sealing, wear, and serviceability. Drive actuator integration into robotic systems, partnering closely with controls, firmware, electrical, and robotics software teams to optimize closed-loop performance. Develop and evaluate architectures with integrated sensing and encoder strategies. Build and validate prototypes through hands-on bring-up, debugging, characterization, and iterative refinement. Develop test methodologies and characterization infrastructure for actuator performance, reliability, durability, and failure analysis. Analyze test data to identify limitations, failure modes, and opportunities for design improvement. Collaborate with manufacturing and supplier partners to transition designs from prototype to scalable production-ready assemblies. Support DFM, DFA, DFT, calibration, and assembly strategies for electromechanical subsystems. Contribute to actuator sourcing strategy, vendor qualification, prototype builds, and supply-chain development. Document designs, interfaces, validation results, and engineering decisions to support long-term maintainability and production readiness. Help establish engineering standards, integration practices, and development workflows for future robotic platforms. You might thrive in this role if you Have strong intuition for designing high-performance electromechanical systems and understanding the tradeoffs between performance, robustness, manufacturability, and cost. Enjoy operating at both subsystem and system levels, balancing actuator-level optimization with overall robot integration needs. Are highly hands-on and enjoy building, debugging, instrumenting, and testing hardware directly. Can move fluidly between first-principles analysis, rapid prototyping, and production-oriented engineering decisions. Are comfortable working in fast-moving environments with evolving requirements and aggressive technical goals. Have a strong sense of ownership and proactively drive cross-functional alignment to unblock progress. Communicate clearly across disciplines and can collaborate effectively with research, controls, manufacturing, and operations teams. Care deeply about engineering rigor while maintaining the ability to iterate quickly. Are motivated by enabling the next generation of intelligent robotic systems through differentiated hardware capabilities. Preferred qualifications Bachelor’s degree in Mechanical Engineering, Robotics, Mechatronics, or a related field 7+ years of experience designing electromechanical systems, robotic actuators, or precision mechatronic hardware. Experience developing actuators for robotics, automation, aerospace, automotive, or other high-performance dynamic systems. Strong understanding of motors, transmissions, bearings, encoders, structural design, thermal management, and precision mechanical integration. Familiarity with actuator sensing architectures, including encoder integration and calibration strategies. Experience designing for prototype and production manufacturing processes including machining, casting, molding, and assembly. Proficiency with CAD and PLM tools such as NX and Teamcenter or equivalent systems. Experience developing validation plans, reliability testing, and failure analysis workflows. Experience scaling hardware systems from prototype through EVT/DVT/PVT and into production is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale its commercial offerings—overseeing billing operations, deal desk, revenue systems, and revenue accounting. We work cross-functionally with Technical Revenue, Finance Data, and Revenue Systems teams to support complex commercial arrangements, improve operational efficiency, and maintain financial integrity. About the Role As a Revenue Accounting Manager, you will own revenue accounting processes for consumption and usage-based revenue recognition while helping implement and maintain the systems, data flows, and accounting rules that support accurate financial reporting. You will serve as a key execution partner on onboarding new revenue streams, Fusion Accounting Hub rule updates, translating accounting requirements into expected journal entries, source-to-general-ledger mappings, user acceptance testing, data validation, and controlled operating processes. We’re looking for a hands-on revenue accounting owner who combines strong close discipline with systems and data fluency, independently coordinates cross-functional implementation work, and strengthens the accounting infrastructure supporting OpenAI’s growth. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the monthly close for usage-based revenue and payment processor accounting, including journal entries, reconciliations, variance analysis, controls, and supporting documentation. Prepare and review revenue-related journal entries while understanding the underlying transaction lifecycle, accounting methodology, billing arrangements, source data, and expected financial reporting outcomes. Perform reconciliations for key revenue accounts, investigate discrepancies, and drive issues to resolution. Own flux analysis for revenue and related accounts—identify anomalies, investigate root causes, and partner with StratFin and cross-functional teams to explain forecast-to-actual differences and source variances. Design, document, and maintain strong internal controls over revenue, including scalable evidence and audit-ready support. Serve as the Revenue Accounting directly responsible individual for Fusion Accounting Hub rule updates, including identifying required changes, documenting expected accounting outcomes, coordinating implementation, executing UAT, validating journal output, and maintaining rule documentation. Support internal and external audit requests, including documentation of account control matrices, audit testing support, and remediation of findings. Independently own accounting implementation workstreams, including detailed requirements, source-to-general-ledger mapping, UAT, issue tracking, data validation, stakeholder follow-up, operational readiness, and continuous process improvement. Lead revenue accounting readiness for onboarding new payment service providers and marketplace arrangements, including transaction and settlement flows, fees, refunds, disputes, source data, reconciliations, controls, and required accounting-rule changes. You might thrive in this role if you have: 6+ years of accounting experience, ideally in a public company SOX environment, with strong revenue accounting exposure. A CPA (or equivalent) and deep knowledge of ASC 606. Experience supporting consumption / usage-based revenue recognition, including working with large-volume activity data and related estimation, cutoff, and completeness considerations. Experience with marketplace arrangements, partner reporting, payment service providers, settlement activity, or other complex transaction flows spanning multiple systems and accounting owners. A strong command of the order-to-cash lifecycle and experience managing revenue close in a complex, multi-entity environment. Ability to investigate transactional data, reconcile source activity to accounting outputs, validate expected journal entries, and use SQL or comparable analytical tools independently. Proven ability to build scalable processes and drive automation, controls, and efficiency across order-to-cash and revenue systems. Experience with Oracle Fusion Accounting Hub, accounting rules engines, automated subledgers, ERP implementations, or similar source-to-general-ledger accounting systems. A passion for technology and artificial intelligence. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team At OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale. You will help establish how potential safety incidents, product-quality concerns, sensitive customer escalations, privacy-sensitive issues, and other emerging device risks are identified, investigated, resolved, and incorporated into product and operational improvements. You will turn incomplete requirements into practical workflows, decision rights, launch plans, quality controls, measurement, and durable ownership. The role centers on program building, operational judgment, and execution. We welcome candidates from product safety, quality assurance, regulatory operations, technical program management, healthcare, medical devices, aerospace, consumer technology, and other environments involving complex products or regulated risks. Direct consumer-hardware experience is helpful but not required. The strongest candidates learn unfamiliar technical domains quickly, ask sharp questions, and translate product, engineering, quality, regulatory, policy, legal, and user needs into operations that work in practice. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will Lead strategic operational builds for device-safety and product-quality priorities from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence. Define intake, severity criteria, decision rights, evidence requirements, escalation paths, response standards, closure criteria, and post-incident learning for high-risk cases. Translate product, engineering, quality, regulatory, legal, privacy, policy, support, and operational requirements into practical workflows, clear ownership, playbooks, and measurable operating standards. Build launch-readiness plans, training, quality controls, reporting, monitoring, and early-life response mechanisms. Coordinate across Product, Hardware and Software Engineering, Product Safety, Product Quality, Legal, Privacy, Product Policy, Support, Logistics, vendors, and USRO to resolve dependencies and keep critical work moving. Partner with fraud, privacy, legal, and other specialized teams when device-related issues require their expertise. Use operational data, dashboards, customer signals, product telemetry, case-management systems, AI tools, and qualitative evidence to investigate issues, measure performance, identify patterns, and improve workflows. Drive critical escalations and cross-functional decisions to closure with clear context, accountable owners, documented decisions, and durable follow-through. Create the mechanisms that make complex programs run well, including roadmaps, decision logs, risk registers, operating reviews, status updates, and executive communication. Identify where AI tools, automation, lightweight systems, or simpler workflows can improve speed, consistency, investigation, and quality while preserving appropriate human judgment. Stand up priority workflows, operate them through launch and stabilization, and transition mature capabilities into durable homes across USRO and partner teams. You Might Thrive in This Role If You Have 8+ years of experience in program management, technical program management, product operations, product safety, quality assurance, regulatory operations, incident management, healthcare operations, or another complex, high-accountability operational field. Are technically and analytically fluent enough to reason about data flows, telemetry, logs, dashboards, access controls, case systems, automation, and failure modes, even if you are not writing production code. Have a track record of taking complex, ambiguous, and unstructured work from problem framing through product launch, operational readiness, and scaled operation. Can create clarity across many moving pieces without losing the few decisions, risks, and dependencies that matter most. Have sound judgment in high-severity or sensitive situations and can make practical, risk-based decisions with incomplete information. Build trust and drive alignment across teams without direct authority while keeping ownership, accountability, and escalation paths clear. Communicate clearly and directly with technical, operational, legal, policy, and executive audiences, especially when tradeoffs are sensitive or evidence is incomplete. Are highly practical and willing to build and run the first version of a workflow, learn from real cases, and improve the system over time. Operate calmly in a fast-moving environment, learn new domains quickly, and adjust priorities without losing rigor or follow-through. Nice to Have Experience with consumer hardware, connected devices, medical devices, healthcare technology, aerospace, robotics, mobility, wearables, or another technically complex or regulated physical product. Experience with device launches, product quality, field incidents, safety-sensitive customer escalations, repairs, warranty, returns, reverse logistics, or privacy-sensitive sensor and diagnostic data. A technical degree or equivalent experience partnering closely with hardware, software, data, or systems engineering teams. Experience with vendor operations, quality-assurance programs, regulated-product operations, incident response, workflow automation, or AI-assisted operations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are seeking a Senior Manager to build and scale Order to Cash across OpenAI’s API and ChatGPT businesses, cloud marketplaces, and strategic partnership channels. This role will own end-to-end Order Management and Billing operations across API and ChatGPT while leading OTC readiness and execution for AWS Marketplace, Google Cloud Marketplace, Oracle Cloud Marketplace, GovCloud, and future partner channels. The role will also own the end-to-end Order Management and Billing close, setting the close calendar, readiness standards, review and sign-off expectations, while leading the team responsible for execution. You will oversee the Order Management and Billing lifecycle across API, ChatGPT, marketplace, and partner transactions, spanning commercial readiness, order intake, provisioning, usage and transaction data, pricing validation, invoicing, credits, settlements, and product and partner reporting. Your work will ensure transactions are accurate, timely, complete, and supported by audit-ready controls. This is a leadership role that combines strategic ownership, cross-functional leadership, and hands-on operational execution. You will define the target operating model, lead first-of-kind launches, shape product and systems roadmaps, and oversee the resolution of complex contract modifications, non-standard pricing, usage disputes, reconciliation breaks, settlement variances, and customer- or partner-impacting escalations. You will collaborate with teams across Finance, GTM, Product, Engineering, Legal, Tax, Revenue Systems, and Partner Operations, as well as external marketplace stakeholders. Your work will help create the operational foundation OpenAI needs to scale API, ChatGPT, cloud marketplaces, and new monetization channels globally. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the strategy and end-to-end operating performance across OpenAI’s API and ChatGPT businesses, strategic cloud marketplaces, and partner channels, establishing a consistent operating model that scales across products and relationships. Lead the end-to-end Order Management and Billing lifecycle across API, ChatGPT, marketplace, and partner transactions, including private offers, order intake, provisioning, usage or transaction ingestion, pricing and discount validation, invoicing, credits, settlements, and reporting. Design source-to-settlement reconciliation, completeness, and exception-management frameworks across orders, entitlements, usage, pricing, invoices, marketplace reports, settlements, and financial systems. Own FTE and BPO operating performance across service levels, capacity, quality, controls, close readiness, and escalations; use performance data to strengthen accountability, coaching, and independent execution. Serve as the accountable DRI for the end-to-end Order Management and Billing close across API, ChatGPT, and Cloud Partnerships, setting the close calendar and readiness criteria and ensuring the team delivers timely execution, reconciliations, review, issue resolution, and sign-off. Partner with Revenue Accounting and Technical Revenue Accounting on contract review, usage validation, invoice verification, revenue recognition requirements, and post-close improvements. Build and lead a high-performing organization across API, ChatGPT, and Cloud Partnerships, developing leaders and establishing the accountability, operating discipline, and organizational capacity required to scale globally. Serve as the senior escalation point for Order Management and Billing issues, assessing financial and customer impact, coordinating resolution, identifying root causes, and ensuring durable corrective actions. Establish scalable controls, approval paths, segregation of duties, audit evidence, and documentation that protect financial integrity while supporting a strong customer and partner experience. Influence Product, Engineering, Revenue Systems, Finance Systems, GTM, Legal, Tax, Deal Desk, and Partner Operations roadmaps so API, ChatGPT, marketplace, and partner requirements are addressed upstream and scale with the business. Define operational metrics and executive reporting for billing accuracy, automation, cycle time, backlog, service levels, exceptions, settlements, close readiness and timeliness, partner escalations, BPO quality, control performance, and throughput; use insights to prioritize improvements and drive accountability. Build durable operating mechanisms—including governance forums, clear ownership models, service levels, standard operating procedures, playbooks, training, capacity plans, quality controls, and escalation paths—and govern repeatable execution through shared-services or external delivery teams. Lead the process, systems, AI, and automation roadmap across API, ChatGPT, and cloud marketplace Order Management and Billing, increasing touchless processing, reducing manual work and rework, and identifying discrepancies before they create revenue, customer, partner, or close impact. You might thrive in this role if you have: 10+ years of progressive experience across Order Management, Billing Operations, Order to Cash, Revenue Operations, or Revenue Accounting in a high-growth SaaS, technology, or usage-based business. 6+ years of direct people-management experience, with a demonstrated ability to build, develop, and lead high-performing teams through growth, complexity, and change. Deep experience with usage-based or enterprise SaaS billing, API- or product-led monetization, cloud marketplaces, reseller ecosystems, or other complex partner-billing models. Experience with AWS Marketplace, Google Cloud Marketplace, Oracle Cloud Marketplace, Microsoft Commercial Marketplace, or comparable ecosystems is highly relevant. Strong understanding of quote-to-cash and order-to-cash processes across subscription, consumption-based, committed-spend, private-offer, and indirect or partner-led business models. Strong command of operational controls, source-to-ledger reconciliations, data completeness, segregation of duties, audit readiness, and the financial risks created by upstream or downstream process failures. Hands-on experience with CRM, CPQ, contracting, billing, payment, ERP, and data platforms such as Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome, or comparable systems, as well as marketplace APIs, reports, or settlement data. Experience defining or governing scaled service delivery through shared-services, offshore, or external teams, including service levels, enablement, capacity planning, quality assurance, performance management, and escalations. The ability to set direction, make sound risk-based decisions, and influence senior stakeholders across Finance, Product, Engineering, GTM, Legal, Tax, and external partner organizations. Exceptional analytical and executive communication skills, with the judgment to simplify complex issues, navigate ambiguity, manage competing priorities, and remain hands-on when the business requires it. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Mid-Market accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate This is a full time role that can be held from our Berlin hub. What you'll do at Figma: Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and Mid-Market questions Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales, and product teams Create thoughtful content to delight customers and internal partners surrounding the Figma platform Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy We’d love to hear from you if you have: 6+ years professional experience, 4+ years of sales engineering or solution consulting experience in a SaaS organization Demonstrated ability to adapt to new technologies and learn quickly and ability to prioritize competing demands from customers and balance their needs against those of the business Responsible for positioning technology presales, successfully establishing success criteria and leading evaluations. Familiarity with the Mid-Market SaaS ecosystem Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations. Fluency in German and English language Front end development or developer lifecycle experience While it’s not required, it’s an added plus if you also have: Experience using or working with Figma, or other UX/UI experience You embody our values and can thrive in a constantly evolving and growing environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. The Data team works across Linear, supporting Product, Engineering, and GTM. We own our data pipelines, warehouse, dashboards, analysis, and integrations with third-party tools. As a small team, we focus on building systems that make data accessible and useful across Linear. We’re looking for someone who wants to help shape how we architect, build, and use data as we grow. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Work across Product and GTM (Marketing, Sales, Customer Success, and Finance) to turn ambiguous questions and operational needs into useful metrics, models, analyses, and workflows Build and maintain dbt models and pipelines that create trusted views of our product, customers, and business Design clear, maintainable data models and improve the testing, documentation, performance, and reliability of our data stack Build dashboards and self-service reporting in Metabase and Hex, and dig deeper when the answer requires more than a chart Operationalize data through reverse ETL and partner with GTM Engineering on the scoring, segmentation, automations, and internal tools that help our teams scale Balance fast, pragmatic answers with durable solutions, recognizing when a one-off request should become a reusable model or workflow Find ways to leverage emerging tools, LLMs, and coding agents to accelerate development, analysis, testing, and documentation while maintaining a high bar for correctness What we're looking for 8+ years of experience in analytics engineering, data analytics, or data engineering, ideally at a fast-moving software company Exceptional SQL and strong hands-on experience with dbt and a modern cloud data warehouse Track record of owning data projects end-to-end, from shaping an ambiguous problem to shipping something people rely on Strong data modeling judgment: you think clearly about grain, reusable components, interfaces, dependencies, and maintainability without relying on a single prescribed methodology Analytical judgment: you know when to answer quickly, when to investigate deeply, and how to turn complex findings into a clear recommendation Comfortable moving between technical implementation and business context, from debugging a data model to understanding product adoption or sales efficiency High ownership mentality: self-directed, pragmatic, and willing to challenge a request or approach when something does not make sense Strong communication skills and experience partnering directly with both technical and non-technical teams Comfortable using LLMs and coding agents as part of your day-to-day development workflow Our tech This stack reflects the systems you’ll work in. You’re not expected to have experience with everything listed, but you should be comfortable learning quickly and working across the full lifecycle of data. Data Warehouse: Snowflake, dbt Cloud Dashboards / Analysis: Metabase, Hex ETL / rETL: Hevo, Fivetran GTM tools: Hubspot, Pocus, Clay What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: Competitive salary and equity Employee-friendly equity terms including early exercise in the US and extended exercise windows Daily meal and coffee stipend on every workday Paid co-working space or desk Health coverage (based on country requirements) 5 weeks paid vacation, plus local statutory holidays 4 months paid parental leave Paid month off after 4 years & every 2 years thereafter Regular team events and off-sites Remote-first with no required commute Learn how we think and work A story about our mission: Read Me Our hiring process: How we hire at Linear How we work: Designing remote work at Linear How Linear uses Linear: How our Customer Experience team works in Linear A video series: Conversations on Quality Building our teams: Why and how we do work trials at Linear Our recent tender offer: Sharing Linear’s growth with the people building it Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our Government Sales team has a unique mission to help national security customers understand the transformative impact that highly capable AI models can bring to their critical missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy specifically tailored to Defense and Intelligence Community customers. You’ll drive key opportunities through the entire defense sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help customers within the Defense and Intelligence Communities advance their national security missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key U.S. Defense and Intelligence Community accounts, developing and executing comprehensive account plans Lead Defense and Intelligence customers through their AI adoption journey, from consideration to successful deployment Partner with solutions and research engineering to build and execute complex defense customer programs and projects Own and manage a National Security Community consumption revenue target Oversee revenue forecasting and reporting Analyze key Defense and Intelligence account metrics and provide insights to internal and external stakeholders Closely monitor the national security landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies Collaborate cross-functionally with solutions, product engineering, government affairs, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of team members focused on defense and intelligence accounts Foster the development of our company culture within the National Security Community practice We're seeking someone with experience including: 10+ years selling commercial technology (platform-as-a-service, software-as-a-service, etc.) specifically to the National Security Community Top Secret clearance Designing and executing complex deal strategies within Defense or National Security contexts, including familiarity with government contracting, security clearances, and procurement processes Supporting growth in fast-paced, high-performance National Security environments Working directly with senior National Security executives and decision-makers. We are prioritizing candidates with deep relationships and native familiarity with defense and intelligence workflows. Communicating technical and strategic concepts clearly to National Security customers and internal stakeholders Leading high-visibility National Security customer events, briefings, and industry engagements Gathering, distilling, and processing detailed Defense and Intelligence Community market intelligence (agency priorities, policy changes, competitor activities, etc.) You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand defense customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with senior executives and stakeholders across defense and national security agencies. Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that advance national security missions and benefit humanity. You’re enthusiastic about educating defense customers on AI capabilities and strategic implications. Are a builder . You enjoy impacting how our company grows its defense and intelligence business. You excel in establishing robust systems and processes tailored to defense customer requirements, executing them with precision and agility. Are excited by new challenges. You thrive when solving complex, mission-critical defense and national security problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions within national security environments. Are a strategist. You deeply understand defense go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external defense and intelligence stakeholders to achieve long-term About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. 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